This post office by far is the dirtiest, nastiest, and filled with the most uninspired,…read moredisrespectful federal employees ever witnessed. The line can be out the door but they will only have one person attending to customers. You see other employees but they are doing NOTHING but looking at you with attitude. There is NO order, you walk through the door you are immediately greeted with trash on the floor, and all over the small tables, and empty slots. This post office branch needs to be CLOSED IMMEDIATELY. I have to agree with everyones one star review posted on this website regarding the colesville office. The post master needs to be FIRED. I am sure everyone that rated them one star would give them no star if the system would allow.

Not enough employees to serve the public. Only one employee on duty most of the time. The post…read moreoffice can do better in my opinion.

I have had kind and considerate assistance from this USPS for over 20 years: the postal workers who…read morehave helped me get my passport, find a lost letter, send letters overseas, have held my mail, etc. - they all have been kind and very helpful despite the long lines and heavy work load. Thank you!

Criminally understaffed, maximum 2 employees working at once. There is always a 15-45 minute wait…read more I can't blame the employees because they are trying their best, but whoever is in charge of this branch should be ashamed.

The Burtonsville Post Office is truly amazing. I went in to open a business PO Box, and Ndia and…read moreMinaz were wonderful. They explained the service with so much patience. I had visited another location previously where the staff was rude, but the Burtonsville team provided excellent customer service. I really appreciate their professionalism!

Is it weird to have a favorite post office?! Yes, I'm weird like that because this is my favorite…read morelocation when I need to go to one. It's also close by, so that might have something to do with it. The employees here are nice and friendly. Special thanks to Ray, who always makes the experience a good one! Even if I don't go to him, I've observed his interactions with customers! Thank you!

"A year has passed since I wrote my note," the narrator reveals before laying bare that he "hope[s]…read morethat someone gets my message in a bottle" in the Police's 1979 number one, UK chart-topping, hit song of the same name. But what if, instead of those pleas echoing from the vocal chords of an island castaway, they were delivered matter-of-factly from one of the many soon-to-be-satisfied patrons of the U.S. Post Office located at 10901 Rhode Island Ave. in Beltsville, Maryland? First, we would lose all manner of suspense in the lyrics credited to Sting; and, second, the narrator's devastating visual discovery of "a hundred billion bottles washed up on the shore," signifying that he's "not alone in being alone," would never have happened, because the bottle, carefully sent via USPS, would have reached its intended destination within the relayed projected time.

Customer service was great at this location. I went here yesterday for the first time to inquire…read moreabout passport services. I spoke with a staff member who was Asian, I'm sorry I didn't get his name but he was so helpful in answering my questions and explaining the process. I was impressed and appreciative. I went back today with my documents and a young lady named Shawnte assisted me. OMG, she was so pleasant and helpful, she patiently took care of my documents and gave clear instructions, at the same time assisted other customers just as efficiently and friendly as she did me. It is refreshing to receive this type of service AGAIN! I have gone to several USPS locations in Rockville, Bethesda, Kensington, College Park and now Beltsville. I have to say the service and tone of this Beltsville location is superior than the others. I say it's refreshing because in today's world the type of service we receive is horrible. It's absolutely horrible to call any business for assistance and receive appropriate service. We're lucky to get a person on the phone and one who can actually resolve the issue. Thank You Beltsville USPS!! You're doing something right !!

Woohoo! The first yelp review for my favorite post office in the whole universe. This is the ideal…read morepost office. I use prepaid postage labels for my packages. I just drop them with the clerk and I am certain of two things: He/She will scan it and it will be on the noon truck to processing center. If a customer says my first class package must be here in Glendale, Arizona on Friday then I use this post office to ship it Monday morning out by noon truck to processing center it is at customer on Thursday afternoon. I am very grateful to the postmaster and the clerks that run this post office. They provide exemplary community service.

AMAZING SERVICE. Quentin offered excellent customer service...offered options, listened to…read morequestions and provided concise and great answers.

I had to have a QR code scanned to get a return label for some merchandise I was returning. One of…read morethe staff approached me immediately, helped me do the scan, printed the label, and said he would take it from there. I only had to spend a few minutes there because of this great service. I would definitely return to this location.

Great customer service here! I know post offices don't have the best reputation for providing…read morecustomer support but not here. I was here recently for the first time to do a return. The employee I interacted with was helpful and courteous. She was the only one here! Kudos to her! My only "issue" here was coming out of the parking lot. Be careful. It's a very busy area!

The mail vans from this location are supposed to exit onto the main road from this location, but…read morethey constantly use the small neighborhood road at the rear in the early mornings when people are trying to sleep.

Spencerville post office is the best. I have been using them for years even though i live closer…read moreto several others. I have only one complaint. it is so dangerous to make a left turn on Spencerville road when I leave. Why have they not put that light on rather than just flashing red.

Literally the best postal office ever! You're literally in & out within minutes and if you wait…read moremore than 2 minutes in line, they are very apologetic. This location is very efficient, the staff is friendly, whoever owns this branch/ manager needs to train the other locations on etiquette and efficiency. I'm so grateful that this location is just up the street from me, even if i lived an hour away, this location is so worth the drive! The other postal offices i have been to have been very slow, they don't care about us having to wait and just seem to have an attitude all the time. So it's refreshing to see a location where everyone isn't miserable and with great customer service!

I have visited Parcel Plus twice in the past few months to have documents notarized, faxed and…read moreemailed. The owner of Parcel Plus was present and took care of my needed items right away. Their prices for services are competitive. The staff are always friendly and professional. Parcel Plus is a neighborhood jewel.

Just got duped for 20$ extra charges to ship a envelope by DHL…read more I originally went there to get a document notarized. Lady at friend desk asked me if it was my first time there and also said they do shipping at same rates as normal DHL. She gave me a quote for 96$ for international shipping which is just $77 even they pick the package from your home. I asked her why your shipping price is so high she said DHL/FedEx recently raised their rates (which is a lie) I just checked with them. Don't get duped like me and only ship from authentic DHL and FedEx locations.