It's a post office, so disinterested staff are basically a given, but overall this wasn't a bad…read morepost office. I had a package to deliver, and because I am a glutton for punishment I waited until five days before Christmas to do so. Since I had an errand to run out in the suburbs I decided to stop at the post office there with the hope that I would not waste away in line. That turned out to be the right decision, because when I stopped here there were only four people ahead of me. My trip to this post office was complete in fewer than 10 minutes. It's a large post office; I think they have a lot of P.O. Boxes, which takes up a large footprint. There's a large parking lot, as well as a drive up postbox outside the building so you can post your stamped mail.

I know not to expect a lot of USPS these days but really, this location isn't even trying. I try…read morevery hard to go to one of the Naperville locations or the one in Oswald's pharmacy but sometimes this is just more convenient. Yesterday I went in to get one item. Paid with cash. The total was a dollar and some change and I had a larger bill and the exact change. The clerk asked me twice if I had a single, which I didn't. I finally told her, if I had one I would have given it to you but this is what I have. She muttered the whole time while making my change. Is it that she wasn't given enough bills in her till to carry her through the day, or was it the trouble of having to count to make the change? Whatever it was, the attitude is the same as I have gotten every time I have come in here. Honestly, get it together, because this kind of customer service is really poor.

Nice guy named Mohammed helped me out with changing my forwarding address. Great experience. The…read moreline moved fast and I was in and out. I'm glad I came in person instead of doing this online.

Follow up review. Still my go-to post office, both during business hours and outside of open hours…read more They have parcel drop off and full self service kiosk! Always clean and helpful folks during their open hours.

would leave 0 stars if i could. lady and man on shift were unwilling to help us with an issue. they…read moreclaimed they could not do their obligation aka schedule an appointment because "the system was down". was instructed to do it on my own even after asking for help because i could not make it. they also claimed to both not be "post office retail counters" so im not sure what their occupation is there. she went silent after all of those remarks, and genuinely felt embarrassed for them. they are letting stupid people work in government positions now, who clearly are lazy to do work.

This location has a 24/7 self service machine. It is great! No lines, no crowds. Easy to follow…read moreuser interface.

Somehow I have managed thus far in life, to never have to utilize a branch of the USPS. Judging…read morefrom some reviews of other branches, I thought I was going to be entering the seventh level of hell. My fear for my life stands corrected. Upon entering, I was warmly greeted by a postal employee at the entrance. He asked me what I needed, which was sending a letter via registered mail. He showed me which forms I needed to fill out, and then directed me to a customer service attendant. The attendant who helped me, as well as the rest of the employees here were all in great spirits and very prompt and courteous. It looks like I landed a winner here. They offer all the normal post office services, which included PO boxes. packing materials, do-it-yourself stamp machines, and a small assortment of greeting cards and gift wraps.

Would have gone ZERO stars if it let me. Online website…read moresays walk in welcome for passport applications tuesdays, thursdays and Fridays from 10am -1pm. Went there today Friday at 10:30 am and was told they were not taking walk ins as they were all booked for day. Was told they were too busy. I looked at the employee and said are you serious there is literally nobody in building except myself and two employees who were not doing anything. No wonder the USPS is going under it's a typical government facility no different than DMV. They put forth zero effort to help anybody. They should change website to say walk ins NOT welcome What a terrible facility

Off the charts helpful! I've been here when other agents are rude, unhelpful and don't know what…read morethey're doing. This visit was very different. The agent was very friendly, helpful and caring. I use the post office a lot and they're finally getting in a good staff. I appreciate this very much.

Terrible service from the clerks, if there so miserable why not find other job, would make…read moreeverybody's life easier without them making a simple post office task harder than it should be , avoid this place at all costs smh.

This is what you can expect from our local USPS, they literally ran over my package. Can't say I'm…read moresurprised given the state of the company.

I was on my way to the post office and almost had an accident…read more When I entered the post office I heard Amy talking to another customer and it's was nice hearing people talk nice to each other. Amy was so pleasant and she calmed me down since almost having an accident on the corner of 144th st. Amy needs to be recognized as being a wonderful caring person.

I love this location. I've lived here 7 years and I get the same employees all the time. And they…read moreknow all the ways to help!

5-10-25 I left a small bag of groceries hanging from the…read moremailbox per the postcard's instructions. No one picked up, I guess it was because I didn't get mail, so no one bothered to look. I do this every year, but this is my last year, as now I won't bother

I usually dread going into the post office for things. Lines too long. People in a bad mood...etc…read more However today I had such a pleasant experience. Both women behind the counter were so cheerful and helpful. They had smiles on their faces and truly engaged each person that came through their lines. During this time of the year it can be very stressful for Post Office workers...while they may be stressed they handled it all with a smile on their faces and made the experience wonderful for all of us in line. I wish I had gotten the name of the girl thay helped me out. She deserves a shout out!

Half the time they are closed during business hours when they are supposed to be open. They close…read moreat 6:30 but have been locked up at 3:00, 4:30, and 3:30 within the last couple of weeks. Their self service machine doesn't work and even the parcel drop-off is jammed - so they can't accept any parcels. Might as well close this location!

I had an extraordinary experience in customer service excellence because of a clerk #13 by the…read morename of Sharon‼ I came in literally right before closing and she was very busy working however, greeted me with professionalism, care, friendliness and patience as she helped me with my package and it was basically near closing time! Sharon stopped what she was doing to assist me and I saw her also multitasking greeting others with the same grace at the "9th hour," if you will‼ She anticipated my needs and exceeded my expectations in a matter of minutes‼ Thank you for hiring such professionalism in the person of Sharon‼

This location is more convenient than the post office in my town. They actually have a parking lot…read moreor can drive up to mail letters. They usually have a decent number of people working at the desk. In 2024 I'm still surprised how many people don't know how to address letters or expect the staff to tape their items. Can't blame that on staff...