You can call anytime during their operating hours and will never get an answer. Been trying them…read moreall week since their hours of operation and my job are conveniently the same. Still have yet to get someone to answer. Not even an answer and "please hold". Nothing..

Great customer service! Always helpful! Everyone is always friendly. I do wish they had better…read morehours though.

Come wrench amount or so to check Mail. Always have access and other than seeing an there unhoused…read moreman in the winter inside, no issues. Today was a bit odd as the trash near the boxes were all wrapped shut. Thankfully there was one towards the front. Never had that issue before.

I really wanted to like this post office because it's the closest one to me super convenient…read morelocation but after two separate terrible experiences, I'm officially done. Both times I went in, the service was shockingly rude and unprofessional. It's clear the employees here have no interest in helping anyone. Even when I spoke kindly and respectfully, I was met with complete attitude and zero effort. The overall energy is just off the staff act like they don't want to be there I even overheard one staff member saying "I wouldn't be here if they weren't paying me", and they do the bare minimum. The building itself doesn't help either it's dark, dirty, and honestly feels neglected. Whoever took these photos they're completely outdated and misleading. Both visits, I was simply trying to return a small Amazon package (a foundation, nothing complicated). I don't have a printer or tape at home, so I politely asked for help, and was flat-out denied. I left, went out of my way to print the label elsewhere, and came back another day. A different employee helped me slightly, but still told me I had to buy tape and tape the box myself, then immediately started helping the next person mid-conversation. I left frustrated and unwelcome. For something as simple as a return, the process was painfully difficult. I didn't even get a receipt and wasn't sure if that was normal. It's unfortunate because the location is convenient, but the lack of professionalism and basic courtesy ruins it. I'll be driving farther out from now on for better service. Hopefully management sees this and does something about it this is easily the worst USPS experience I've had anywhere.

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

I'm honestly really heartbroken by what happened here. I arrived at 4:59pm on Friday, Feb 6…read more(literally one minute before closing) just trying to drop off two small packages that were already stamped and ready to go. They were for a little girl's birthday, and it was the one thing she had been excited about. The employee working, Robert, locked the door and refused to take them, even though I was already there before closing and it would have taken just a moment. When I asked if a manager was available, he said there wasn't one. I understand everyone wants to go home at the end of the day, but sometimes a tiny act of kindness can mean a lot to someone else. Those packages were important, and now a little girl's birthday surprise won't make it in time. It just felt really disappointing and unnecessarily cold.

The service I received at the USPS office in Buda TX on Cabela Drive was friendly, professional,…read morepolite and rapid. The facility is clean, well arranged, and well organized. The parking area is clean and adequate.

Dropped off a package this morning on my way into work. The cashier was just ending a customers…read moretransaction. After wishing each other a good day. I was called up to the counter. I gave the cashier my envelop. She asked if there was anything liquid, perishable, fragile, and so on with the questions. It's paperwork. Nothing dangerous. After answering the questions and hitting a few buttons on the pin pad. I was able to pay, she took the envelope, and the transaction was complete. Super quick.

Update to my last review. To recap: I mailed a certified letter with return receipt to LA IRS in…read moreBaton Rouge on May 8. It finally was delivered on June 11. Went from Austin to Baton Rouge to Houston back to Austin then to Baton Rouge on to Houston back to Baton Rouge then to New Orleans back to Baton Rouge where it was delivered after 34 days in transit. Found a way to pay them directly will never have to send them a letter. More lost business for the Post Office.

If only I could give negative stars on a review, I would! This is the absolute worst location in…read morethe USPS - truly giving the organization a bad name and pitiful reputation. Passport appointments were running behind (not my fault), and the woman at the counter today refused to help me because some of the paperwork wasn't 100% complete. This was for what reason? Her rude and lazy self was about to go to lunch. If she had been on task and on time mind you, it would have been irrelevant. It would have taken me two minutes at the most to complete, but she told me absolutely not, I would have to reschedule....because again her ever important lunch. Terrible customer service. You must do better USPS

Juliana is the best! She is so kind and upbeat. The nicest Post Office Worker I've ever met…read more My husband and I regularly go to the post office, and sometimes ship out 100+ packages, she has never made us feel like an inconvenience. She has always been extremely helpful. We've had past experiences with post office employees at other locations, who were rude, mishandled our packages, and made comments etc. Juliana makes this Post Office worth going to. Always happy to see her.

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

Kind and friendly staff. They work hard and are helpful always, even if when customers rude. It's a…read moregreat small town post office.