I have been using this Fed Ex pretty regularly recently, dealing with a probate case and a real…read moreestate transactions. Every employee I have encountered has been lovely, patient and kind with me. Recently, I was having a bad day. Tapped out emotionally and financially, and I may have vented to the woman helping me. I was making fun of myself for grabbing some snacks and saying it was my lunch. She was so empathetic to my plight and we bonded over Slim Jim's. After my transaction I handed one of my Slim Jim's to her and she said "No, that's for you! I bought it for you" It was such a small gesture but it felt enormous in that moment. I love this location and all of their staff, especially this particular young woman who made my entire week with her generosity!

Not even a FedEx problem just ONE specific worker. Genuinely one of the worst interactions I've…read moreever had with any sort of customer service person. Works costumer service but Clearly lacks the skills to even speak to people . So incredibly incompetent, unhelpful and weirdly unnecessarily condescending. I Didn't have much knowledge on shipping my own stuff which is why I relied on someone to maybe HELP??? Do her JOB??? I just needed one more thing packed (took like 1 minute) by them and some labels printed. I was asked some questions at first but quickly caught on that it was to print labels which I already had QRs for. She got upset cause I didn't bring that up but i literally walked in and asked to package one quick thing and HAVE LABELS PRINTED. We were only on this for one minute before I showed the QRs and most likely saved time because I already had these saved on my phone as screenshots. This was actually a quick process but unnecessarily longer than it should've been. I don't even leave reviews but this was such a bad experience that it felt necessary. I didn't get a name tag or care enough to go get it but it was an old lady with white hair and she shouldn't be working here. Try to avoid or else you'll walk out with your good vibes/mood ruined. I've had no other issues with FedEx

The employees here are always so polite and friendly. They're hard working and never shy of being…read moreloaded with lots of mail. My husband and I prefer dropping off mail here instead of the UPS close by. We're happy they're around to take all different types of mail. They've been so helpful with our business.

Mail -n- more I like the staff and they are very helpful…read more They also have everything I need for mailing and more.

I came in to get some legal papers notarized. Today February 9, 2026…read more Everything was taken care of so quick and smoothly, the clerk even helped me with my phone to send an email of my papers she kept a smile on her face the whole time. Thank you UPS Auburn. It was also very reasonably priced too. What a relief that they can help you out like this ...

Every single time I've come here they're never friendly. They probably get overwhelmed by the…read moreamount of business they're getting because their space is so small. Even when I've come to drop off mail in the morning, they already look annoyed. That's why I avoid coming here and would prefer going to Mail N More down the street, the workers' attitudes there are always positive and they're appreciative if you help them in any way unlike the UPS store where you feel like they're doing you a favor. This review has been a long time coming. The final straw was my latest interaction with them this week.

The older gentleman working in the printing center was very kind to me today! I could tell they…read morewere very busy but he quickly printed my documents and the cardstock nametags I needed look great. I appreciate hard workers like him!

I used to love coming here for Amazon returns. The service was quick, easy, and problem free. But…read morenow that this has become a popular place to go for Amazon returns the store management has cut back on staff and moved Amazon returns to the front of the store instead of in the shipping department. This means that an employee who is cashiering has to break away from what they're doing to come over and do returns. This often results in lengthy delays. Instead of getting instant service like we had before, I had to wait for almost 10 minutes to return my package today because they were understaffed. This has happened several times and each time is worse. Not the employees fault, but the management. Fix this problem immediately or we will all stop coming to your staples store for Amazon return returns.

The front door had a closed sign while it was open. I had to pay with the exact amount of cash or…read moreelse use a credit card or check. The USPS website did not have any of this information. I wasn't able to pay for my postage and had to leave without sending my packages. The schedule on the front door showed this post office closing down for lunch starting at 1:30pm. This information is also not on the USPS website.

These people are the worst! They always come after hours to a place of business to drop packages…read moreoff and no one's ever here. They always deliver mail to wrong address and I never receive them. It's not rocket since and for these people I guess it is. Worst postal service ever. OH wait they always deliver in personal cars!

Hours are terrible. Long waits always. Every employee I've ever interacted with is unpleasant.read more

Marsha and Adam with Norris Electric were great and very helpful during a stressful time. Our…read moregenerator was not operational on Christmas eve, and it was a difficult problem to solve. They brought out the needed technicians to solve the problem. Jeremy and Adam worked together and solved the problem. Marsha was always there helping us through the process. They were a great team and made me feel that I could count on them.

I purchased a generator from this company in 2015. I bought a property that had a kholer generator…read more So I called and found the nearest dealer (Norris Electric) they suggested I buy a kholer 12RES they said it was a great generator for off grid systems and very reliable. Almost immediately we had issues with it. When we called in for a repair. They came out once. Then when we had issues again. They said it was too far and they wouldn't come out anymore. I had a renter named Mary living there and she lived alone and had no help. They left her in the dark. Wouldn't help and were mean to her. I called kholer and Norris didn't register our product. So we couldn't get warranty help. The owner Ron and his Mother were super rude to myself and Mary. Our generator quick working at 1600 hrs. We couldn't get anyone else to come out and look at it. The nearest dealer was 150 miles away. Plus no warranty. So finally in 2021 I call and use a fake name and give them our address. Tell them we have a generator not working. They come out and look at it. They tell us it's bad (this is at 1600hrs) I used the name ( John Reynolds to see if they would come out. Since they wouldn't help Mary. They suggest we buy a new one. So we purchase another one. Hoping the first one was a fluke and the next one will work. We weren't off grid anymore. So wouldn't be used was much. It started having trouble at 200hrs. I called for a technician to come and service it and start it so it was running for winter. It had a miss and wasn't staying running. They came out in September 2025 and did the service. They said it was fine. The very first storm power was knocked out. We started it and it died in 20-30 seconds. We tried starting again and it have several codes. We called back and they said they would put me on The schedule. But they emailed me a bill for $300 and I needed to pay for service. I told them I had seen it a couple days earlier and paid it through quick books. They said it could take two weeks to process electronic payments and that they couldn't put me on the schedule. I told them I would come down in person and pay then. But put me on the schedule. So I had my son take a check down. Then waited a few hours. Nobody called back. I called in to see if I could get on schedule. They said there wasn't anyone there to help and next Wednesday the person that scheduled will be back and they can help. I called kholer and they said my unit isn't registered. I called in and asked why this SECOND UNIT PURCHASED HAD ALSO NOT BEEN REGISTERED. So I drove down there to talk with them. The guy I was talking with Andy they said left and nobody was there. THEY TOLD ME TO LEAVE. I said first explain why two generators purchase haven't been registered? They said no and leave or they were calling the cops. I said go ahead and I will tell them what you are doing. This is the second time. So they call the cops. The suburb PD comes. They say not to be mean to staff and they will come out Wednesday and look at the generator. I say ok and leave. Wednesday comes around and nobody shows up. I call at 12p to see what time they are coming. No answer. I call again. No answer. The Auburn Pd calls and said they aren't coming and don't do watch them or the will file harassment complaint. So I spent $12,000 for two generators. One went bad at 160"hrs because of refusal of service. I couldn't get a warranty replacement because they didn't register it. Then I was forced to purchase a new one and it has 200hrs and it's already broke. They won't come out and service it and THEY DIDNT REGISTER IT EITHER AND TRIED TO SAY WE DIDNT BUT IT FROM THEM. SMH. THIS COMPANY IS BEYOND UNPROFESSIONAL!

Sierra Moon Impeccable service…read more Beautiful pieces I always feel so special when I go in.

Make sure to get any quote in writing if you choose to work with them…read more We've had good experience in the past so we trusted this business but unfortunately couldn't move any further with our last purchase after too many inconsistencies made us feel we were being taken advantage of. We were quoted $1000 for a 2mm 10k gold band, we chose to go with something thinner and then was told the thinner band would be $1000 and the 2mm band was actually $1400, despite us having a voicemail proving that was not the original quote. This was after numerous delays and inconsistencies including: -waiting 2 weeks just to get a quote -voicemails saying items would be ready a certain day only to come in and find out they were never ordered -asking for 10k gold and being given prices for 14k gold without knowing. We contacted the owner and they sort of apologized but also denied that any of things mentioned above happened despite us having proof based off voicemails they left. It was also implied I was only upset due to the stress of wedding planning since this was suppose to be my wedding band which felt super dismissive. We were offered either $50 off or our deposit of $300 back and chose to have our deposit refunded, which we did appreciate.

First time ordering form Auburn Iron Works. I was pleasantly…read moresurprised by how helpful they were trying to accommodate me and a special order. They even ordered a large order for me and didn't ask for money up front. Very reasonably priced and a large stock of every metal products you could ever need or have manufactured. Will certainly return again and recommend this place.

You never know what you can find or what you can have done in Auburn Iron Works. They are so kind…read moreand helpful! This time I found a door knocker I really liked but where I wanted to hang it the knocker was to wide. I stopped in and they took it back and within 5 minutes it was ground to a perfect smooth shape it looks awesome on my house! Thank you!!!

I live in a senior apartment building here in Auburn. I can not fathom why the parcel boxes…read moreoutside of our laundry room and where our post office boxes are located hasn't been used in eons. Packages are left ON TOP of the row of postal boxes...for anyone to steal if they so wish!! Also the postal boxes looks like they have been there since the 50's... mail is CRAMED into these itty bitty boxes, letters that say "do not fold" haven't got a chance in hell of surviving! WE need new LARGER postal boxes and the parcel boxes outside (have to have a key to get into, so the packages are safe) need to up-dated so packages can be left out there instead of on TOP of our mail boxes!!! Come on Auburn...get your crap together and do right by your senior citizens. Thanks.

I live very close to the post office. I have been enjoying the convenience of mailing packages and…read moreletters and buying stamps. They are great people and we like that the post office is open.