I came for a state inspection for my car i scheduled online. After being informed by a hand written…read moreletter on their front door their state inspector was on vacation through Monday, I went inside to ask when I could schedule an appointment. I was informed they don't schedule those appointments, it's first come first served. I told them I scheduled an appointment specifically for a state inspection online, and I can only assume the person at the front desk thought I was on the wrong side of slow in the head, as he repeated himself, a lot slower this time. I asked when the inspector would be back, and he said Monday, which didn't match the handwritten sign posted on the door. I asked what time Monday they started inspections, and he informed me at 8am, told me there were 20 people already showing up, told me good luck, and smiled as though he scratched and sniffed himself and he really liked his aroma today. I am happy I was not able to get my vehicle inspected. The website was misleading at best (maybe I missed small, corporate sized printing somewhere), the person at the front desk is as welcoming as a colonoscopy without anesthetics, given randomly while stuck in rush hour traffic in Atlanta after eating Chipotle, and I suspect even if the mechanics were solid folks, the animated merkin posing as a human would find something billable to fix before my vehicle passed inspection. Highly recommend a visit, simply for an opportunity to get a solid look at what the absolute lowest end of customer service looks like, and finding joy in imagining someone getting kissed with a brick :) You could not decrease the value of the visit if a homeless person used the parking lot as a port-o-let, and asked me for a dollar, all while maintaining eye contact.

I had an 8AM appointment for tire rotation and oil change and my car didn't even move for the first…read morehour I was there. This CB my first and last trip. My time is money just like anybody else. Disappointed in the service.

Our shop that usually does our tires and oil changes has unfortunately shut down. We are looking…read morefor a new local shop and thought we would give Ideahl Tire a try. I called on a Tuesday afternoon and asked them when they could do an oil change on my Jeep. The gentleman told me that they could do it Wednesday at 7:30 am or 1:00 pm. I told him I would take the early appointment. He asked if I wanted a tire rotation as well. I said sure a tire rotation and a synthetic oil change at 7:30 am. I told him I would drop it off Tuesday evening and leave overnight since it was an early appointment. On Wednesday afternoon around 1:00 pm to pick up our jeep, much to our dismay the tire rotation was done but they hadn't done the oil change yet. The gentleman told we it would be about 45 minutes, I told him I would come back I didn't feel like waiting in a tire shop. We went on home and after about an hour and half I called to see if the job was complete. After several minutes on hold I was told yes it's ready. I go down to pick up and notice it's cheaper than expected when I'm paying. They tell me the keys are in it and have a nice day. I went out and looked at the receipt and realized that they used standard oil. (Really?) I mean a professional shop should ask and at least make a note when specifically requesting synthetic oil. So not only was it not ready on time but they goofed it up as well! We ended up getting a refund and the only thing the counter person had to say was "there's that" as he handed me the receipt for my refund. Definitely not the shop for us. We will keep looking and I suggest you do too.

Our car was towed to Idiehl and they had our car one solid month. In that time they claimed they…read morelooked at the car and could not figure out what was wrong and claimed they had a specialist coming to look at the car. Not one time in four weeks did this place contact us, we had to contact them on every occasion to get updates. They "claimed" the specialist didn't have very much time to look at the car, again NEVER contacting us we had to reach out to them. After four weeks with NOTHING no answers, no car fixed NOTHING we had our car towed to a different location. United had looked at the car and found the issues within 72 hours. Thankfully United is actually here to help. I would never recommend Idiehl.

Excellent garage and excellent service. I've been to Sheaves for tires and repairs and in every…read moreinteraction I'm provided with excellent service, fair prices, and good mechanical services. What's fixed stays fixed and it doesn't cost me an arm and a leg. If You're looking for a full service garage in Staunton, do yourself a favour and give Sheaves a call.

Have been going to sheaves for awhile now, never had any issues. Went july 10th 2024 for tierods…read moreand alignment. Whoever did my tiered boots ziptied the bigger end but not the smaller side of the boot. The passenger side popped off yesterday! Cannot get it back on. Paid 349.99 for someone to use zipties that won't last at all.

I appreciate this notice when service is due. It is easy to schedule, prompt service, friendly…read morestaff.

State annual car inspection. Staff were friendly, helpful and quickly had me back on the road. I…read morewill definitely use this business again.

In the middle of a long road trip, we got a flat tire. We had the blessing to be just 1 mile down…read morethe road from this tire center. The short story is that they got us on the road again in a few hours for a very reasonable price. We really appreciated the kindness and professionalism, particularly from Jerry.

I've been coming here for going on 8years. they never bs with me and are always friendly and prompt…read morewith their service. I've also never had to bring back my vehicle for something they've fixed. the price is always affordable as well.

I came in for an oil change it took 2 hours to get it done and they had hardly any staff and no…read morecars in the bays. What a waste of time. Better service other places.

Pretty good at majority of things but unless you sit there and wait on your car then youll be there…read morefor hours was waiting for over 4 hours for my car to get a simple tire rotation done and had went to get breakfast and never got a call from them i called 3 times and finally got it done after hours but other than that pretty decent company

Very helpful. Fast service at a very good price. If you need new or used tires this is the place.read more

Thank you Dwayne and guys!!! My god you really did me a solid today!!!! Thank you from the bottom…read moreof my heart for fixing my blue devil!!!! She purred like a kitten the rest of the day!!! And the value !?? AMAZING!!! Mrs Wendy Van Beek Rapid City South Dakota!!!

My wife and I were traveling from Pa to FL with our 5th wheel trailer. We had planned the Raphine…read moreVA gas station as a refuelling point. While refuelling I usually do a walk around to insure all is well When looking at my RV tires I noticed one of the tires was peeling and cracking. I saw there was a truck tire station around back so I figured I would be ok and they could help Nope only deal with trucks and they never mentioned a quarter of a mile up the road wash Cashs. My wife found it on the Internet,we called and Curtis said come on over we can help Within the hour we had four new tires and back on the road. What a God send. Great service and customer care. God Bless Curtis, Dwayne and the other mechanic for their service!