DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

I haven't had any major problems with in the past. However, when I tried to contact them to…read moreschedule this morning and all day today, their phone line has been disconnected or is not in service.

This company is THE WORST. The guy on the phone told me the same exact story as Colin M. From…read morethat, I ended up late to work. From the rest of the reviews they seem racist. I DO NOT Recommend this company to anyone. The amount of disrespect they have is ridiculous.

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.

Excellent service. The staff is extremely responsive and was able to help us right away. Cars…read moreare clean and the drivers are great. Highly recommend Jack and Sheila

Great experience from start to finish! I used Elite XL at the last minute when our plans changed…read moreunexpectedly. They were extremely easy to book and were very reasonably priced, especially compared to other car services. We used them to get in and out of the city when attending a concert at MSG. The car was beautiful and the driver couldn't have been nicer! We were dropped off right in front of MSG, and picked up just around the corner after the show. They made what could have been a stressful last minute change in plans extremely easy, and I wouldn't hesitate to use them again in the future!

The owner, Amir, provided great service on my early morning pickup to Newark airport. My pickup was…read moreat 4:30am, he arrived at 4:15am. God vehicle was clean and comfortable. I very much enjoyed the ride. Amir's communication was excellent, confirming availability and competitive price beforehand with no surprises. I would definitely recommend Amir and his service.

I needed a ride to Newark airport. Rob was personable, polite, reliable and arrived ten minutes…read moreearly to my 6 am drive. He is a great conversationalist and explained in detail exactly where to meet him when I arrived back into town. You cannot go wrong with Robs.

Family friend. His mom and my mom were close friends. Rob is a super nice guy. You can't go…read morewrong with his service. One time, one of his other drivers took my mom to a show in NYC. I can't begin to tell you how nice and how respectful this man was to my mother. This is like getting a ride from family. Highly recommend him.

After using Prestige Transportation for more than a year now I strongly recommend their services…read more We have booked them 3x for round trip service from the Frenchtown Area to Newark Airport. Each time they were on time and drivers were courteous and friendly .

Great communication, on time, professional, and friendly service! Our driver Charles was great…read more We would highly recommend 24/7 Prestige Transportation.

I arranged for limo service to and from Newark Airport. I spoke with the owner, Mike who took our…read moreflight information. The drivers, Anthony and Julio were prompt and kept in touch via text. The cars were comfortable and both drivers were gentlemen and helpful. The cost to travel to Newark Airport was reasonable and included tolls. I highly recommend booking your transportation needs with Pearl of Monroe. We were very impressed from start to finish.

On time, friendly, easy to reserve.read more

We recently used Blue Bird for rides to and from Newark Airport. This was the first time we used…read morethem, and will do so again for future trips Setting up the trips was easy, and all done via email and clearly defined - everything in one shot, including tip. Makes it much easier. We had the same driver for both trips and he was great. Arrived early, was very friendly/helpful and communicative. The SUV was very clean and a very comfortable ride. It fit our family of five with several suitcases well.

Wanted to make a reservation for airport pickup for Monday evening... wanted to order a Meet and…read moreGreet service for inside pickup and help with baggage claim... The website's online order form doesn't allow information about which airline or flight, or even terminal, just "EWR Newark Airport"... doesn't provide an option to add "Meet and Greet" service, even though the website says they do it. How can I expect them to track my flight and adjust pickup time if they don't collect flight information? How can I order the Meet and Greet service? No problem, obviously the website struggles with this, I'll call them and make a reservation... phone rings, computer answers... plays music, a happy voice they want to help us... loop through this a number of times, eventually computer voice says to use the web site for reservations and hangs up. So no actual experience with them as a rider, but being unable to make a reservation is a poor sign. Guess I'll keep looking for a car service...

We've been using this limo service for the past 7 years, and they have been absolutely wonderful…read moreevery single time. Kevin and his team have managed everything for us -- from big family trip airport transportation to individual airport pickups -- always with professionalism, kindness, and incredible reliability. The vehicles are consistently clean and comfortable, and the drivers make you feel truly cared for. Everything is always on time and completely stress-free, which means so much when traveling. We're so grateful to have found Kevin and his team, we trust them and would wholeheartedly recommend them to anyone!

Definitely the best car service I've ever used. Took me from Central NJ to JFK and back. Excellent…read moreservice. Nice and clean cars. Courteous drivers. Reasonable pricing. At the top of my list from now on.