Horrible experience!! Our HOA hired Pilot to install a sump pump in our crawl space. They did not…read moreput it in the correct location, properly trench the sump pump/crawl space and improperly connected it to a sewer line. When their faulty job was called out, they entered our vacant home unknowingly to us and ripped everything out. They left a big mess (large pile of muddy dirt, a water filled basin, and plastic pieces. We had to pay out of our own pocket another contractor to do the job correctly.

No good. I found a plumber much cheaper. bad customer service overall would call around at least to…read morecompare prices.

I was a little skeptical when I signed up for an appointment at Camas Costco, but the gentleman…read morethere was not your stereotypical hyper-friendly canvasser so I felt comfortable. Everything from the first visit until shaking hands with the installers after the installation was done was first class. If you ever had an American Express Platinum card, dealing with United Water and Air will seem familiar. Seamless.

United water and air ,did our echo solutions, water softener and drinking osmosis systems, and I…read morecan't say enough about how great this company is. Office staff were very responsive, and both installers were very knowledgeable. Explained the whole process, we're friendly, and did an excellent installation. I highly recommend this company

Mather Pump repaired my pump in 5/24 Devin & Jose arrived on time…read more explained everything. I have been a Mather customer for years. Always the same in the office or the field Courteous Professional and Friendly

My well pump quit on Wednesday. They had a man out Thursday to troubleshoot determined that it was…read morea bad pump 27 years old. Two man crew showed up Friday morning and replaced the well pump that was 350 feet down and two pressure tanks all in the pouring rain. Amazing crew good work couldn't be more satisfied. This was a company that Dug The well 27 years ago and they still have the same great service.

10 stars…read more I came home around 6 PM to a nightmare--water seeping up through the grooves of my wood floors in the kitchen. At first I thought it was the dishwasher not draining, but it turned out to be a broken pipe underneath the kitchen sink cabinet. I called RotoPro Plumbing, and they immediately walked me through shutting off the water to prevent further damage. Their response time was incredible--a technician arrived within an hour.(and we live in a rural area) He quickly diagnosed the issue, cut out a 9x10 section of the cabinet base to access the pipe, and replaced the damaged part efficiently. Everything was handled professionally and with urgency, which I truly appreciated given the situation. What stood out even more was the extra guidance--he recommended installing a metal access door for future access, which we've already found and plan to install. If you're looking for a plumbing company that responds fast, communicates clearly, and gets the job done right the first time, I highly recommend Roto Pro Plumbing!

Tyler did a phenomenal job. He came out quickly and and was very helpful and efficient. Highly…read morerecommend!

I have been a customer of this company for 37 years and they never cease to amaze me. I go to the…read morestore to purchase filters every six months and they are always friendly and helpful. They come to my house for yearly maintenance and Joshua and Andrew are knowledgeable, professional and experts in what they do. Today I had Aron come out and he is as good and personable as he was 27 years ago. He knows his business and does a great job. I highly recommend them.

I went to Water & Air Works to inquire about purchasing a water softener as at least one local…read moreplumber I contacted for the same purpose sources their water softeners from here. I was impressed to see the large selection of brand-name softeners, parts, filters, filter housings, and specialized cleaning products available. If you need filters, pure cleaning products, or parts, Water & Air Works seems to be a great place to go. While the person at the counter was very friendly, they were not able to answer my specific softener questions (such as uplift tube diameters, control valve waterway diameters, brands of resin tanks, etc.), so they kindly took down all of my contact information, and told me that they'd have Aron call or e-mail me with answers to my questions, pricing, etc. A week and a day elapsed, and I'd not heard back at all so I called again. The same employee who helped me in the store remembered me and said they'd have Aron contact me, which he did, the following Monday. Aron was able to answer all of my questions, and explained that their business model is that they do not sell water softener systems directly to end customers. If I were to purchase from them, they require the installation to be done by them as well. Aron explained that they do so because they're feel responsible for any issues or questions with direct purchases, but if they didn't install it, they may be having to support something that they had nothing to do with. Their pricing for an installed system was higher than most of the bids I received, but part of this is because their system includes a sedimentary pre-filter and an activated carbon filter upstream from the softener. While this makes sense for well water, which is what most of their business appears to focus on, I don't think I need either because I'm on city water. Water & Air Works is a great place to get filters and parts, as well as to visit if you have well water and need a complete treatment system installed. If this is your need, Water & Air Works offers a one-stop shopping experience.

I had a leaking water pipe from old good wear and tear under my crawlspace. I called True plumbing…read moresince they were referred by a friend of mine that had work done by them. Not only was the person that answered the phone really nice but they also tried their best to fit me in as soon as possible. The drip of the leak was driving me insane and making me so anxious. My technicians name was Eric. Not only did he explain to me what the issue was but he too was also very nice and answered all my questions (because you know, your girl is no expert so I hope I didn't annoy him ). He also told me up front of what it would cost. For me shopping around, their prices are great! He did a great job, checked that everything worked and even showed me the pipe of where it broke (since I was so curious!). From start to finish, great customer service! Thank you so much! Now wish me luck on getting the Portland Water Bureau to asses the fix so that I can get some credit back for that leak.

I called this company for what should have been a simple valve replacement due to a leak. During…read morethe phone call, everything seemed professional and pleasant. I specifically asked about their rates and was told pricing would depend on the job. When the technician arrived, I was quoted $649 plus tax for a repair that took about 1.5 hours and roughly $20 worth of parts. The price felt completely unreasonable for the amount of work involved. Will never use them... Unfortunately, this experience left me feeling overcharged. I will not be using this company again and would not recommend them based on my experience. To top it off, they have a fake 4.9 star rating on their website, which you can not leave a review on it. I will be calling BBB and will report them. Fraud.

I just had a wonderful experience. Another company had come out and estimated $1400 for a clogged…read moremainline. I called Pacific and she gave me an estimate and told me what might increase the cost and how much, under $500. CJ came out first thing this morning, took care of it and told us what the problem is that caused it. All for $225. He was polite as he efficient as was the person I talked to on the phone yesterday. I will definitely be calling Pacific Drain for my future plumbing needs.

I hired them due to reputation and first impressions. With…read morerare exception I found the professionals I worked with very pleasant, from the team working the ditches, the plumbers running new water lines, and the office staff communicating with me. At this point they have thousands and thousands of my dollars from work on our old house. My grief is that a finishing part of a project where I misunderstood the scope specifics (admittedly likely due to my fault) now has me searching for a professional plumber to finish. I'm to be left with a "roughed in" half bath addition. My bad that I was not fully clear on that meaning. Their plumber onsite said it'd be relatively quick and easy- under an hour- to finish off. The office bid me 600 more of my dollars. They then came down a bit from that but in my opinion the quote is still crazy high for "about an hour... easy " work, particularly as I am an ongoing customer in an open project. I completely understand I would expect to pay for additional work out of original scope, but seriously? Such a high quote for an hour for what reportedly is a simple job for the plumber? Seems very unreasonable to me. They've now lost a customer and left sourness in the wake. It's a shame. I've learned my lesson. I'll in the future be careful to be wholly complete in my communication, and I will try to avoid such large corporate structures that seemingly do not care about my satisfaction. L.

Just had a lot of work done by Jake, who was awesome! He was professional, courteous, and very…read morethorough in fixing our plumbing. Will definitely use him for future work.

Zack from Service Pro Plumbing exceeded our expectations. We have rave reviews and will call…read moreService Pro Plumbing again. Zack replaced an outdoor facet that was problematic and not working. It was a good experience from the outset. We received a text that he was on his way and his photo - security conscious. He was driving a clean, logo'd van. He smiled, made eye contact, introduced himself and shook hands. He looked over the situation and gave his recommendations. We were pleasantly surprised at his professionalism and high-quality work. He replaced the faucet with a better quality one and reconnected the hoses. He was clean and organized. I would repeat that we will call Service Pro Plumbing again - and hope that the technician is Zack.