Called, said to text my address and said would stop by later in the day, NEVER did and NEVER calledread more

I interviewed a few masonry companies for repairing spalling brick in my basement. Some wanted to…read moreparge the walls, which was not what I wanted. Some quoted me fairly high prices for the repair, but Martin Forde offered me the best, and most reasonable cost for the job. During our interview Martin struck me as a competent, and fair mason and he is responsive by email, which are valuable traits in a contractor. We scheduled the job, and he and his team showed up right on time. The first thing I learned is that Forde masonry may not have a full time staff. Martin definitely came out to my job periodically to deliver materials, but the masons who did the work were actually two latinos who seemed to be day laborers. They were competent, and very polite as I asked questions in my broken Spanish, but that makes accountability a little more difficult. That became a problem when I was in the basement with another contractor, and I saw one of the mason repairing a hole that was two withes thick. He was just repairing the outward face that I could see, but leaving a whole in the second layer. I asked him about it, so he dropped some mortar into the hole, a few bricks, and kept on with his repair. Yes, it visually looks fine and I would not have noticed if I were not watching as the hole was getting closed up, but that is not what I expect when I hire a professional mason to repair my walls. My job is done though, and I hopefully will not need masonry help for a while. Most of the issues I had are easily fixed with a little more attention to detail, and oversight, so I would encourage others to give Martin a chance if you need masonry help.

" Great Customer Service " This place has great customer…read moreservice. They take the time to answer all your questions thoroughly. Very patient and make; you feel comfortable asking away . We had to call a few places for quotes and here they are welcoming and friendly. Definitely call them up .

Jonathan and his team did an excellent job transforming our wraparound driveway into a backyard…read morepatio space. It was not a straightforward job as the driveway was on a downward slope and needed to be leveled out pretty significantly. Jonathan and his team also put in fencing to surround the patio and cleared out some space (old stumps, lots of weeds) to make room. They got the job done on time and on budget, and Jonathan was highly communicative throughout the process. We could not be happier with the result. The attention to detail was very impressive, the process was smooth and the patio / fencing looks fantastic. Would highly recommend. 5 stars without a doubt.

MH Masonry & Hardscape AMAZING JOB!!! The team were…read moreknowledgeable in their craft. Showed up on time and finished ahead of schedule. They installed French drain in my basement. Waterproof foundation & added sub pump. I live in Cambridge where ground water was an issue. Thanks too M&H that is no longer a problem. They have also did the driveway! Removed the old concrete & installed brick with granite. Then I had them do the front walk & steps. Couldn't stop there, We went to New Hampshire! Needed the giant steps rebuilt for the in-laws. M&H Hardscape & team ARE THE BEST!!

I reached out to this company a few hours before the snowstorm started, owner responded very…read morequickly and was out here early the next morning. They did an excellent job cleaning my driveway, my stairs, and even a bit of my car. Misael and his team are very polite, friendly and efficient. For a few years now I have wanted a company that I could call on for every storm and I have found it. Highly recommend!!

James did a great job with my chimney removal. He was very helpful and answered a lot of my…read morequestions. Once we got the quote, which was more reasonable than other contractors, it was very quick for his team to get going. It was within 5 days that they scheduled a time, and then completed the works within 3 days. They found further rot in the wood of the frame so while we were stuck in somewhat of a tough place since they already removed the chimney, we had no choice but to fix it, but I felt James gave us a fair price and didn't abuse the situation. I would highly recommend them and would use them in the future if I have any additional works needed.

I am so grateful to have found James and Keystone. I had contacted 5-6 other masons, some of whom…read morereturned my calls, some of whom visited the premises, but all of whom ended up ghosting, presumably because my project was too small. James assured me that no job is too small, he was always available, he provided a written quotation and a ten year guarantee. His colleagues completed the work early, on the brink of bad weather, repointing the interior walls of our fieldstone basement, which had been shedding mortar and paint for more than five years. It looks great, and I am delighted. C Page, Waltham

I am extremely grateful for John and his crew at Tough Build Masonry for the work they work they…read moreperformed on my home. I had noticed that a support column on my porch had been leaning and buckling outward. Upon further investigating the issue it turned out that the extent of the damage was greater than appeared on the surface as the post had completely rotted through, the wall had pulled away from the deck and the foundation underneath had crumbled. Despite the amount of work involved, John remained honest and fair as he provided me with several options and worked with me and my budget to get the best result possible to meet both my expectations as well as his high standard of quality. I am beyond pleased with the final outcome! They managed to get the entire side of the porch torn down, the foundation properly repaired and then have it all rebuilt and tied back into the existing stairs and porch within just a few days. If you are in need of any masonry, carpentry or decking work I can't recommend Tough Build Masonry enough. They were honest, hard working and kept me in the loop throughout the entire process. I absolutely intend to call them in the future for any projects. Thank you, John!

Tough Build Masonry just finished replacing all the old bricks around our house and redoing our…read morepatio. They were quick to get back to us and provided an estimate when they said they world. The began work when they said they would. John and his team were a pleasure to work with. John not only listened to our ideas, but he was able to provide feedback and suggestions. His instincts are good and his design ideas a welcome addition to the planning. His crew worked hard, were always good natured. They arrived on time, and were careful of my garden. Even though there were some unanticipated issues, John and his crew worked through them. The finished job is better than I could have hoped for. Our new walk is beautiful, but the patio is really stunning and has transformed the space into something special. We have high standards for the work we have done for us. John and his crew exceeded our exceptions and we would highly recommend them.

Working with Masonworks has been a roller coaster. They are very, very good at the masonry aspect,…read morebut we had a negative experience with everything outside of the excellent stone walls and patio they built for us. They have built beautiful flat stone walls for us in our front and back yards. We were very impressed with them after the first job they did for us in our front yard a few years ago, so we did not even look at other companies when we wanted to spruce up our backyard this year. The garden walls they built in the backyard were once again beautiful. However, as a gardener, I was disappointed and frustrated by the following things: - Our contract included 50/50 loam compost for the new garden beds. During the job, we caught them filling the beds with the grass they had pulled up from our old lawn and asked them to stop doing that. - When I went to start planting, I found that the garden beds had only a layer of new soil but that my shovel quickly hit a lot of big rocks and uncovered old soil, debris, and trash. - They completely trampled and destroyed my established perennial garden, which was located in a garden bed above where the new beds were built. They also broke several pavers in a little garden path I had and removed them without replacing them. - They recommended microclover for my lawn and seeded it for us as part of the contract, but it grew in quite spotty despite us maintaining it properly with daily waterings. I contacted them about the first issue and their initial response was to tell me that the stones I was finding were part of the wall construction - this was not the case. They had someone come out to take a look and concluded that the soil did need to be replaced, which they finally did. It is much better now, though I still have found some large stones in it. However, in the process of solving that issue, they caused the second one - many of the perennials that my mother and I had worked to plant over the past four years were totally destroyed. They offered me a credit to compensate for the loss, or the option to have them reinstall new flowers, but by that point I just didn't want them near my garden anymore so accepted the credit. I didn't bother contacting them about the spotty lawn - I threw down some grass seeds yesterday to try and fill in the gaps. While I appreciated that they did eventually take steps to resolve the issues, I found it quite frustrating to have to keep reaching out just to get them to do what they really should have done in the first place. They never did a final walkthrough as I've seen other contractors do. No apology for destroying my garden. They have a Benjamin Franklin quote, "The bitterness of poor quality remains long after the sweetness of low price is forgotten" - I definitely felt some of that bitterness throughout this process. My conclusion is that they are really excellent masons but do not understand or respect gardens. If you hire them, be prepared to have to deal with that.

Fantastic experience with Junior and Bruno at Masonworks. On time, on budget and great outcome!…read more Highly recommend.

I appreciated the response and service provided by Luke and his team. There were 3 jobs - replace…read morethe cap on a fire pit, apply polymeric sand on the patio pavers, and replace several leds embedded on edge of the patio. I will definitely request their services in the future.

They did small patio for me, and I'm very happy with the results. Sean we generally very responsive…read moreover text and the work was done quickly and well.

We hired Campbell and Sons Masonry for a small repair job on our front steps after considering…read moreseveral other local masons. Not only was Alex the most personable of the bunch but his quote was also by far the most reasonable for the project! We immediately felt like we were in capable hands. Alex was also able to squeeze us in in relatively short order which was an added bonus. As far as workmanship is concerned, our steps look good as new and we no longer have any concerns of structural integrity! You cannot beat the value and quality of service with these guys. Campbell and Sons will definitely be at the top of our list for our next masonry project!