We had to stop by and get a phone repair done. In the process of doing so the person who helped us…read morewas great and I would highly recommend coming here again!!!

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

This place is a little hard to find, but the service was well worth it. He is quick to make the…read morerepair. iphone screens are difficult to replace due to all the little connections and sensors under screen. The new screen was a bit over sensitive and faulty so he quickly replaced it for me. I appreciated his flexibility and easy to work with hours of availability. Price was very competitive.

Excellent repairs at such a quick turnaround. They know what they're doing there. Quality work!read more

Great service with utmost professionalism and honest appraisal of my…read moretechnology challenges. I must say the service was prompt and seamless I am recommending this business with pure satisfaction.

I love my Beats Studio 3 headphones. They were starting to fall apart and I needed to have the ear…read morepads and hinges replaced. Pro Repair was the only business within my area that could do it. All the other repair shops only do phones and tablets. Dude even let me order my own parts online to save money. He only charged $65 for labor, and now my headphones look and feel brand new! Thanks Pro Repair!!

Prompt Knowledgeable…read more Fairly priced Mike was right on in diagnosing the problem and was courteous in every regard.

Thank goodness i was over when this man Mike came over. My father's not very good at English and…read morethis man wasn't that great either, but he conveyed the issues well enough.. to make his buck. After maybe 10min of him diagnosing a 50' tv for a $50 assement, the final price came to $272 for parts and $99 for labor. He didn't try to help my father by saying, "Hey, you can buy a newer, bigger TV for lesser money. You would save more by not fixing this." I mean he made $50 already just by looking at it for 10 min, and would create loyal customers because of honesty. Instead it's, "I want half now. " What ever happened to good business? Where business isn't just about money, but about integrity. This guy seemed greedy and just wanted that extra $99 he can make. He most definitely lost a customer.

I am very happy with WEDGE at 911 Tech Repair. My daughter broke her iPad screen right before a big…read moreroad trip and there was no way I was going to leave without the iPad getting fixed. I found 911 Tech Repair online and I was happy to know they were right down the street. The pricing was VERY reasonable and it was a one week turn around time. Which was also reasonable for me since we were leaving in about 12 days right when she broke her iPad screen. The iPad works great and looks as if it had never broken. Experience one. My second experience was when I took in my iPad mini. It was put away in my drawer for about a year and some odd months. I had lost all hope. I had cracked the screen in a small area but as time went by the cracked screen got bigger and bigger. I finally took it to the mall in 2014 to get fixed. They fixed the screen but the iPad mini never worked again. The functions were not doing as instructed. I had no idea the mall stand had done a bad job. I just thought the cracked screen had effected the entire gadget. I had already taken my daughters big iPad this December 2016 when I told him about the iPad mini and he told me to take it over. He educated me on what the place in the mall had done wrong and how he could fix it. He told me to come back in 3 hours and that is what I did. My iPad mini works fabulous and I am so happy to have found this place. I strongly recommend it.

Horrible expierience!!!!! Brought a perfectly fine samsung galaxy s20 ultra 5g in to replace rear…read morecracked cover. all worked fine even though rear crack. tech told me $49 to replace. upon picking up phone it no longer had cellular service!! tech tried to tell me screws were missing inside and cover probably was opened and super glued. this was a new s20 in the box. wrapped and all perfect when purchaed. After getting frustrated without resolution, owner came out and and screamed fxxx you 3 times in a row at the top of his lungs. don't make the same mistake and go elsewhere! this owner or manager is not a business man. and no one wanted to give me his name. how he has more good reviews than bad ones is baffling to me. after reading 911 hackjob response. yes there was a tmobile disruption. however my phone still does'nt have any text or phone network. Everytime your company screws something up, by accident or dishonest upsell, you will always have the excuse of blaming the guy who supposedly was internally into the item previously. a person would'nt know this after you already opened the item up! Understand, everything worked except blurry close pictures before i came in. I now have nothing. Bought another phone. This outfit had no response to ruining my phone. No insurance, loaner phone, and was yelled "fuk you" 3 times in a row by some creep, who would not tell me his name. Previously, when walked in back to lock my sensitive files. i noticed how discustingly dirty this shop was. electronic shops should be virtually sterile. This is not acceptable. So what happened to my phone Einstein? There was a company when i was a hvac tech that worked for a very slick dishonest owner, which I would not work for anymore, and quit. i know how shady businesses work. Stay away!!!!

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

I went there bc my mac had a broken screen. The guy replaced it but the camera looked all pink and…read moreI needed the camera in order to take a class. I reported the issue saying it was the wrong part. He said to bring it back to take a look. I do and when I mention it's the wrong part he gets smart with me pointing to the model number "You see this model number here." then pulls up the one the system says it needs. "It's the same number." Speaking to me as if I'm stupid. I explain that either way the part isn't good if the camera's all pink. He says he'll have it fixed by Wednesday (two days later). I got no call or messages on Wednesday confirming that it was done so I call and he indirectly admitted to forgetting about fixing my computer because he had 'more urgent clients' to tend to first. I go back a couple days after to pick it up. I check the camera was STILL ALL PINK. I call back and was told there was nothing he could do. He then condescendingly offered to return the computer to its original state and give me a refund. I agreed then he added "Yeah, I just don't think our service is good enough for you." In an even more condescending tone acting as if I was pulling his leg for asking him to do his job. Mind you, the guy DIDN'T FIX ANYTHING AT ALL. I'm normally very patient and lenient with people when they work since we're all human but this was ridiculous. Wish I could've avoided the whole situation since my computer ended up the same.

I was very happy with the service; the guy explained everything in detail and had a very fair…read moreprice. I would Highly recommed this store.

911 Tech Repair did a great job repairing my iPhone. Following a recent iOS update my phone…read morebattery performance declined and eventually would not charge. Applecare could not help in a timely manner. At 2:pm on a Saturday Frank was able to repair my phone and get me back on the road. Thank you very much 911 Tech Repair.

I very highly recommend Zytek Services! Paul is so friendly…read moreand knowlegable. SO very glad I chose to have him fix my computer. GREAT SERVICE!!!!!

Zytek is my go-to for any computer issues. They've recovered really important items when my…read morecomputer crashed, transferred everything to a new computer for me, and resuscitated my old laptop with a new battery. And the prices are very reasonable! Highly recommend.