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    Universal Printing and Signs

    4.3 (29 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Universal Printing and Signs

    Document binding

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    10 years ago

    Had a logo Made it took 6 weeks after being promised 7-10 days. No real interest shown

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    10 years ago

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    10 years ago

    Great experience. Friendly environment. They printed my project while i wanted. Very good pricing. Overall super impressed. I will be back.

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    Review Highlights - Universal Printing and Signs

    Robert and his staff is great at getting anything that you need done within their printing capabilities.

    Mentioned in 8 reviews

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    The UPS Store

    The UPS Store

    3.3
    (27 reviews)

    I used this store recently for a number of Amazon returns. In anticipation of a wedding, I ordered…read morea number of dresses from two particular brands, in various colors and sizes. The return experience on Amazon was confusing and frustrating because each link only contained the brand and style of dress, not the color or size. And several returns required that I package them and print labels while others worked with a scanned code. I did my best to organize everything but made a couple mistakes. I stepped out of line 3 times to sort things out without holding up the line. The clerk was exceedingly helpful and patient, making the entire process easier and less frustrating. She even printed one label and finished packaging one dress for me. I highly recommend this store.

    DO NOT GO HERE! MARCELO is the WORST! I've been a loyal customer of the UPS Store on 13th St. in…read moreImperial Beach for several years, and until today, I've had nothing but excellent customer service and amazing help from the staff. Unfortunately, that changed during my most recent visit. Marcelo was working the counter, and to put it simply, he was an absolute jerk. I asked him to tape a box shut for me, and he told me he could but that it would cost me a dollar. I wasn't thrilled about being charged for something so small, but I agreed and told him to go ahead. Then, as we were taping up the box, I asked him to tape it a specific way, and he refused. He told me that if I wanted it taped my way, I'd have to buy an entire roll of tape. I was honestly shocked. I was already paying for him to close the box, so I couldn't understand why he couldn't simply apply the tape the way I asked. His response? "You can tape it the way you want it taped if you buy a roll of tape" and pointed to the rack of overpriced tape they have on sale there at the store. Completely unhelpful and unnecessary attitude. To make matters worse, when it was all said and done, he charged me $3 for the tape, even though he had clearly said $1 earlier. When I questioned it, he insisted he said $3, which he definitely did not. The whole interaction was unpleasant, frustrating, and completely out of line with the level of service I've always experienced at this location. After years of using this store for both personal and business shipping, I will no longer be giving them my business. I am also going to tell fellow business owners who I know use this location about this encounter. Marcelo has zero customer service skills and should not be working in a customer facing position. I highly recommend visiting another UPS Store where you'll be treated with respect and basic professionalism. I forgot to mention that on my way out Marcelo pointed to a holder with business cards on the counter and in a sarcastic way said "you can take one of these if you want to complain, I'll make sure I forward the email to my boss" like the rude unprofessional employee he is.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.8
    (172 reviews)

    Needed some papers printed from my phone. The employee behind the counter was very helpful and I…read morewas able to print my documents in less than 10 minutes.

    Oh, today was a bad day. Where in the world is customer service. Well, it certainly does not…read moreexist here at the FedEx office in the Terra Nova shopping center. I went in to laminate a single 8 1/2 X 11 sheet of paper and it turned out absolutely terrible. The paper got super wrinkled and did not come out right. When I went to pay, the guy behind the counter told me that I forgot to put the blank cover sheet around the outside to pass it through. Unfortunately, I have never laminated before so I had no clue. So, here is the great part. That guy simply informed me that the instructions were there by the machine and that the temperature setting may have been changed and it was too hot. THERE WAS NO REMORSE THAT MY PAPER HAD BEEN MESSED UP. HE SIMPLY CHARGED ME SO THAT HE COULD MOVE ON TO THE NEXT CLIENT. Where in the world was the customer service. "I am sorry this happened to you. Let's see how we can make it right." I got nothing. He just wanted to close the sale and move on. I mean... seriously how much time would it have taken out of his day to try and make it right. I told him I had the original on a flash drive and he offered kindly to have me PAY AGAIN A SECOND TIME TO MAKE ANOTHER COLOR COPY. Wow.. how nice of him. I do admit I did not notice the sign about the cover page for the lamination, but then there was this chart about weight of paper and proper temperature. How do I know what weight my paper is. I have no clue. Simple customer service would have been fantastic. Instead, I felt like I was the idiot for not knowing everything about weight of paper, temperature and laminating techniques. Please don't ever go to this store.

    Universal Printing and Signs - copyshops - Updated August 2026

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