Refused to accept Medicare supplemental insurance. We had pay the supplemental amount, wait for…read moreMedicare to pay, then ask for a refund for the amount we paid.

DO NOT GO TO THIS URGENT CARE. I am a physician and was vacationing with my wife in TN. She…read moresprained her ankle and went to this urgent care. This urgent care has refused to bill our insurance company and has failed to return numerous calls. Our care is fully covered if they would just bill the insurance company. We reached out to our insurance company and they are trying to get a bill from WellKey are reporting them to medicare. The care itself was ok. At present we are stuck with a $400+ bill that should have been completely covered but has not been paid because someone was too lazy to file a claim.

Courteous, professional staff who were ready to listen and assess my symptoms. I also appreciate…read morethat they were willing to refer me to the Emergency Room after realizing that my symptoms were more serious that what could be properly diagnosed at an urgent care.

Great staff and very clean establishment! Very friendly and attentive to my 4 year old while having…read moreto visit on the 2nd day of vacation! Got us in and out in a breeze! The 2 working up front, (middle aged male and lady, maybe..in her 60's?) were absolutely phenomenal! Thanks for making us feel welcomed and taking time with my daughter to make it a great visit! Highly recommended facility whether you are a local or just visiting!

Incredibly compassionate, competent care! Very fast too! I was visiting from out of town on…read morevacation and was in and out in under an hour. I hope I don't ever need urgent care on vacation again but if I do I will go back here.

We were in and out in no time. The doctor and nursing staff were very helpful and personable! Would…read morerecommend if you are on vacation and need quick care.

I had a good experience with this urgent care. The doctor and her staff were friendly. I was seen…read moreimmediately and treatment was reasonable. I am from out of state and they didn't take my insurance, but that is understandable.

Called this morning after making 5 to 10 calls through an automated system and getting no reply…read more Finally got a lady this morning around 815 and she was so rude. She said she didn't "have time to argue with me" which was comical after just asking a few straightforward questions. Talk to another lady who is actually nice and could answer simple questions. Good luck if you ever have to deal with them in a billing form as the front office is incredibly unprofessional. I would highly suggest to take your business elsewhere.

Everyone was very professional and caring. They took their time listening to all my concerns. I…read morewould recommend this Urgent Care to anyone!

Totally excellent. Easy check in, moderate wait, careful attentive care, very professional…read moreindividuals! Rapid Xray. Edward Warren paid full attention to my concerns, made superb recommendations for actions and possibilities to improve my health. I wish all medical facilities were as good.

Excellent! So needed in these times. No having to go to Urgent Cares or Doctor's office and sit in…read morea room full of sick people. Highly recommend. Professional and affordable.

Contacted this service for a minor medical issue while in Sevierville. Very satisfied with the…read morecost and service provided. While reviewing their website I discovered that they provide the following: GENERAL MEDICINE Cough/Colds Ear Problems Fever Headache Nausea Respiratory Problems Asthma (Mild) Eye Irritations/Pink Eye Sinus Infections Sore Throat Urinary/Bladder Infections Vomiting (Over 6 yrs) Dizziness Anti Aging Skin Therapy (Retin A) ‍ SKIN Eczema Insect Bites Psoriasis Acne Hair Folliculitis Cold Sores Minor Burns Minor Cuts Skin Infections MUSCULOSKELETAL Low Back Pain/Strain Sciatica Minor Spasms/Muscle Strain WOMEN'S ISSUES Birth Control Yeast Infections MEDICATION REFILLS Please be aware that Easy Access Telemed does not prescribe controlled substances (ie. Narcotics, Anxiolytics, Stimulants) or psychiatric medications. Denise will refill medications on a patient to patient basis depending upon circumstances such as travelers who have forgotten medications from home.

This is the best place I have ever walked into and got the service that I got it was extremely…read moregreat all the people that I met was very kind and nice to me they fulfilled the service that I needed done, I would recommend this place a thousand times I've done told all my family members about it and they're going to be going there I really do appreciate everything that y'all done for me today thank you so much for being so kind to me that's what it takes to run a business hope each of you have a blessed day thanks again ( Linda B ) this was the urgent Care in Greeneville Tennessee

Over the years I have been to many urgent cares, those that handle non insured people maters have…read morealways been great, but those that do employee screening and other business related service tend to be on the low end in quality of service. Employees tend not to care and so. My first experience was with one of this clinics employees who over heard a conversation I was having. I need a job related exam and I was having a difficult time finding a place in the area who could get me in right away. The employee told me where this place was located, she was very nice and even told her coworkers about me. I showed up the next day, they knew why I was there and go me in right away. Everyone was very nice, professional in their jobs, you could tell that the people there cares about their jobs and their patients. The doctor was very personable...I know it's North Eastern TN and everyone is a "sweetheart"...and yet there are people in the area that are not. Great Job Health Express Urgent Care of Greeneville!

Absolutely recommend this office if you are coming after hours. My nurse Pam was amazing. So nice…read moreand took great care of me. Please understand this is a smaller office so there could be a wait but i came in with only one person ahead of me around 7pm and was discharged at 8:15pm. The NP Leslie came in and took great precautions with me. I am 9 weeks pregnant and she made sure to check all possible causes for my cold. Even recommended, after all test came back negative, that I come in the next day if i wasn't feeling well and they'd see me right away. Don't hesitate just come!!

Would never recommend anyone to visit this Urgent Care facility…read more They advertise they are open until 9pm. I walked in tonight at 822.... And the women behind the check-in desk told me they were too full to see anyone else... 2 in back and 1 waiting. She then asked what was wrong with me and when I told her (want to get tested for strep throat), I was told that was at least a 30 minute endeavor and I had to leave, I have NEVER heard this before. You're in the medical business, if you're open till 9 you should accept patients until 850 - or advertise that online when you stop taking patients, Incredibly disappointing