Happy to report this update. The property continues to be a very solid four stars. All aspects of…read moremy stay from check-in, to accommodations, to interactions with staff were excellent. The only negative is the rooms on technology still are behind with plugins. However my king suite was top notch. Our group utilized the banquet facilities again this year and they continue to be great! Hopefully our group will book the same room block for next year. The hotel and town make this a special stay.

The front desk people are really nice and try to be accommodating as possible. The people in the…read morerestaurant are also super nice. The problem and I feel bad for them because the hotel sucks. Hot in the summer and freezing in the winter. The HVAC system is trash. I always bring an extra blanket because i can never get the temp right so i just end up crying myself to sleep. I also think the rooms smell funky - like B.O. The internet works most of the time but not always. And the ice machines - i think there is one on 6 and 2 and i cant remember where else. If you are around granville, you have this hotel and the courtyard as options. Both suck and I actually think the courtyard is worse. I stay here when I have to, but I also stay about 20 minutes further down the road - the embassy suites. Sucks driving further but at least their rooms are nicer.

Have a tad bit of knowledge on hotels. Been a general manager of one for 1.5 years. My wife has…read morebeen a general manager of one for 9 years. So to our surprise, this hotel has been one of the cleanest stays in a long run. We were in choicehotels group, and every where we have stayed in one, from Frankenmuth MI to Belleville MI to Pittsburgh PA we have started to take our own bedsheets and lysol disinfectant wipes just to be on the safe side. We did not need them here. The beds were clean, the bedsheets were clean, the bathroom was clean, the front desk was clean and uncluttered. The only issue we had was in room #321 there were no bath towels, but when I contacted the front desk lady, Ashley, our needs were met ultra fast with an apology. It was not her fault. That's the job of the housekeeping supervisors to check and see if all is ok before rendering a room to be reopened for business, but the apology came from Ashley the only representative at night while we checked in. Awesome customer service in her part. The next morning we rushed down to have a quick breakfast, and I dropped my wife off at her work site. Returned back to the hotel and lounged around till 1pm with a late check out. Their normal checkout is 12pm. Love the times. For at choicehotels we had to start "kicking the customers out by 10am to make room for the next set of guests".

They treat wheelchair users as second class citizens here. They want you to bring your own shower…read morechair when they fail to maintain your reservation. They also think wheelchair users are privileged and if you ask questions they respond with "who do you think you are"

We had the Fall prix fixe menu in an Igloo, ate lunch at the on-site restaurant, and had Happy Hour…read moredrinks at the on-site bar and also stayed at the hotel. Note for Igloo reservers and prix fixe menu people: I was told you CAN order things off the prix fixe menu while in the igloos, but it's an upcharge. I'm not sure why; they're making those same things inside of the restaurant and bar 50 steps away, but if you're a picky eater who is on the fence about a pre-made menu, you can make it work if you want. I wanna say the place is a maze, but it really isn't. But it IS two very-large circles. Walking and stairs are a given for this place, and it can be easy to feel "lost" getting to your room. (Getting to our room, for example, required a set of stairs and 4 right turns then a left) It was great for getting steps in, but if "getting steps is" isn't necessarily comfortable for you, make sure you let them know that at check-in. I would not recommend this place for someone who has difficulty walking or uses a wheelchair. It's "technically" accessible in most spots, but it definitely isn't friendly to it. PROS: -Room was surprisingly spacious with tons of area to move around. Everything was clean with a gigantic bathroom that you could easily host a 5 person meeting in. If, y'know, you wanted to do that. -The furniture in the room was all very sturdy. You know how some hotel room furniture just looks cheap? Not here. Everything looks like that hand-me-down furniture from your grandparents that will outlive you. It was all clean too. -In-room bathtub is gigantic and easily fits 2 people and would fit four people if you, uh, had good friends. -All drinks at the bar can be poured in plastic to go outside with you. The bartender was happy to pour us a double with straws, and we had a great time walking the beautifully-lit Fall lights as the sun was going down. By far the highlight of the trip. -All the staff was really nice. Quite a few of them were brand new (I'm not sure if they have high turnover here or if it's seasonal hiring) which made for some interesting - but not terrible - experiences. I still want to know if there's a story to the Teddy Bear that's sitting up in the ceiling, though, and none of the staff were able to give me an answer. CONS: -Igloo experience was okay. It wasn't worth the cost. We got a lot more of our enjoyment from walking the property, having drinks while curled up on rocking chairs, and seeing everything they had to offer. The igloo was surprisingly cold (we asked for additional heat, and the server said she'd bring someone out, but no one ever showed), and my fingers were getting too cold to easily hold the silverware. The food was okay (with very generous portions. VERY generous), and the service was regular, but between the temperature and the "okay" food, it didn't quite feel worth the price. That being said, we'd probably do it again in 5 or 10 years simply for the ambience. It WAS cute. Just not worth the cost to make it an annual tradition. -wtf is with the bedframes they chose? The bedframe corners extend much further out than the bed, and we both ended up with multiple bruises from whacking our shins on the corners of the bedframe. -It's definitely a hotel built into an old building, and they aren't charging a ton per night. It is not immaculate. Things that matter (your bathroom, your bed, the sheets, tables, etc.) all seem clean and modern. Things that could fall into disrepair without affecting hygiene aren't necessarily spotless. Shingles on some of the buildings are falling off. The gazebo hasn't been repainted in awhile and its wooden age shows. Some light fixtures are hanging off their mounting points and most of the landscaping is starting to show that it hasn't been updated in a bit. Dust is pretty much on every surface that isn't easily-reached by standing (which is easier to notice when you can look down on the first floor from the second in most of the hotel). -Hot tub was down when we looked. A couple other reviews also mention this, so I wonder how long it has been down. Hot tub fixes are EXPENSIVE.

I have stayed at the Cherry Valley Hotel numerous times. My daughter had two birthday parties here…read moreand I come to the Neat Bourbon event they've held for the last two years. I honestly don't think there's a hotel out there where you can receive a better value for the price of a guest room here. The entire hotel is designed to resemble a rustic lodge and upon walking up to check in (in the colder months at least) there's a large, inviting fireplace lit with plenty of seating to welcome you in. The rooms are large and clean and maintain the hotels rustic design. The rooms have large couches and a large flat screen that swivels so you can enjoy it from the seat of your choosing. The soaking tubs are my favorite part and are a great place to unwind after your daily activities. I saw a lot of reviews complaining that the jacuzzi in the pool area is always broken but I'd rather have my own private soaking tub anyways. There are multiple restaurants in the facility, however, I'd recommend dining elsewhere. My husband and I dined in an igloo at the Craftsman that had a prix fixe menu and for a 170 dollar dinner it did not deliver in taste or quality. Drinks, however, were well made and delicious. All in all I believe it's a great place to stay and as someone who stays at hotels often, very cheap for the amenities you receive.

I'd like to give this place 3 1/2 stars, but I can't. I'll explain later why I had to deduct a…read morestar. I knew I was going to love this place when I was greeted by the golden retriever Dakota when we arrived. Yet another lovely pooch greeted us at the door, Miss Wrigley. Loved having the pets around. The garden and home are amazing. Really quite lovely. They also have a beautiful pool with lounge area and a lovely big porch in the front of the home. We stayed in the Berllan Glen room. It's gorgeous. Big bedroom area, very large bathroom area, and private porch. The pictures speak for themselves. Some folks may need a step stool to get into the bed :) The reason for the one start deduction is that I went to put my lingerie in the bureau. I saw a bunch of women's stockings all curled up inside in a drawer. I assumed someone forgot their clothes. Then I opened other drawers. They too were all filled. Then I went to the end table chest of drawers on both sides of the bed, they were full. I finally found a few empty drawers in the armoire with the TV. I also could not find a closet door that would open. I eventually figured out there were two rods to hang clothes on on either end of the armoire. I believe the lovely hostess should've told us that there were clothes in our room and where we could hang or put ours clothes away. I found it off putting and quite odd to have someone else's clothes in the furniture. I've since asked other friends and family and they too agree that is quite odd. Anyway, the breakfast in the morning was delicious. Lovely spread. Apparently, you can arrange for dinner at the home, but you have to let the innkeepers know in advance. The house is chock full of items for decoration and has a tiny little gift shop where I did purchase some private label Earl Grey tea that's quite yummy. As a very nice touch they do have complementary sodas, water, and snacks for the guests. One can also purchase wine, if desired. There is also a coffee bar and tea bar. I was so pleased to see a tea bar because so few places have that. My only small issue with that is that there's no milk available--only in the mornings when the coffee bar has their half-and-half out. I didn't realize they have "operating" hours. The innkeepers are available until 9 at night, unless an emergency. I finally figured that out on a card they left in the room on the bureau with fresh water. It's about a seven minute ride to the actual Town of Granville. The town is a must see! The Whit's ice cream is delicious. All in all, it's a lovely place, except for the fact that I had that issue with putting my clothes away.

I stayed at the Inn and my room was not up to par, food specks on the mirror and hair as well, my…read moreroom was dusty and the inn looked tired, I am writing this as a honest review, I am hoping the owners will quit getting personal and just look at it as a REVIEW!

My husband and I love staying at this particular hotel when we want to get away for a night. We…read morelove staying in jacuzzi rooms and the Best Western Lakewood Inn has the best rooms for a relaxing soak in the tub. Their presidential suite is our favorite- a spacious room with a large jacuzzi tub & balcony that overlooks the pool area (which isn't something we use when we go but if you're taking your kids, would be a convenient way to keep an eye on them). If the larger suite isn't available their regular jacuzzi rooms are fine too. All the rooms are clean and come with all the basic amenities. They even have some mints and a bag of Famous Amos cookies to welcome your arrival. This location is also down the street from a cool bar call "Mill Dam". So if you're looking for an affordable one night getaway, this Best Western is it!

This Best Western is not a bad place to stay for a night at all. The two stars is strictly a…read morereflection of the pricing! The room we rented goes for $91/night through the week and jumped to $199/night for the weekend. I know all places do this but it's definitely a $91 room 7 days a week. With tax our bill was right around the $220 range. I would not pay that to stay here again.

I had a great conversation with the owner today with regards to my summer picnic series being held…read morein the Pine Forest. He was nice and personable and I look forward to hosting my event in July.

What a treat! We were SO pleased with this beautiful house and lovely room while traveling. The…read moreroom was spacious and with local amenities supplied. Local vendors supported, local pottery used, local meat and eggs, local soaps supplied in the room, etc. Being a bit of a history lover, I also loved that they knew and supplied the history of the home that you could spend time reading. Dean (the owner) was wonderful, funny, low key and accommodating especially when our arrival time shifted due to traffic. He also provided chief worthy breakfasts! Food was great! We loved it so much, we reserved it again for our return trip. Second time around was as great as the first! We will return on any cross country drive!

I really was leery about staying here and it being such a small town. But I must say this was one…read moreof the best hotels I've stayed in! It was super clean from top to bottom, they had a wonderful breakfast that was kept very clean and organized and my bed was so very comfortable! The sheets and pillow covers were so soft! We were greeted with a smile by every employee and it actually seemed like they loved what they did! I don't normally encounter such a warm reception at a hotel. I highly recommend this hotel! Who would think that Heath, Ohio would have such a great place!

I reserved a handicap room with a roll-in shower in Ohio. When I flew up, I found out they gave my…read moreroom away. They tried to put me in a standard ADA room with a tub instead. Since I can't get into a tub, I asked for a shower bench or chair. I was actually told it was *my* responsibility to bring one! I told them no--I rented a roll-in shower, so it is their responsibility to provide an accessible setup. When I mentioned that the situation felt unsafe and that I'd be forced to sue if I got hurt, they kicked me out of the hotel. No other hotels in the area had an accessible room available, so I had to drive 30 miles in the opposite direction just to find a place to stay. I've been emailing back and forth with the General Manager since it happened. He literally told me to get out of his hotel, asked "who did I think I was," and told me I "must be privileged." Yes, I have all of this in writing over email! The front desk agent was actually very nice and tried her best to help, but the management is ridiculous. I've been so upset about this for days. Corporate and the helpline have been useless--they just told me I have to take it up with the specific hotel to rectify it. It feels like we have no rights at all. I have officially filed an ADA violation with both the Department of Justice (DOJ) and Ohio ADA Non-Compliance. So far, I've only received an automated confirmation that they received it. People need to know how disabled travelers are being treated! by the way GM after I said in email if I got hurt because I felt unsafe I would sue, while sitting at a restaurant after we left hotel to eat dinner. Emailing him back and forth he said I was being abusive to the nice girl at the desk. I wasn't even at the location. I had witnesses the whole time and I was not and no reason to be. She was very kind and doing the best she could.

Beautiful historic inn just down the street from cute shopping and restaurants in Granville…read more Service was excellent and all the staff were friendly. Our King room was a little on the small side but I think that is because of the historic nature of the property. It was comfortable and has been recently updated. Overall a good experience and I would visit again.

Cute brunch at the Inn. My server was the best! Her names Lauren. She was super nice and just…read moreoverall lovely. Big red breakfast was super filling- and pancakes were great.