Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

One of the physicians at Kraft Institute solved a long term and regularly irritatingly problem for…read moreme. My eyes itched as I woke up, in the afternoon, at field work at nature center, at night - almost all darn day. Other physicians and PAs have suggested allergy medications, ointments and ocular specialists. Failing to find such a physician in my own service, I chose a specialist based on Yelp and Google reviews. He noted an irritation on the edge of the eyelid and suggested cleaning with baby shampoo followed by warm compresses as necessary. Son-of-a-gun, it worked!!!!!

I have been dealing with eye doctors for last 22 years and saw about dozen of them or more…read more Research of eye doctors on line and from multiple sources led me to make appointment with Doctor Ahuja. My reason for notorious search for the right doctor is very simple. Modern medicine practices are about money and continuous treatment instead of cure. Visits to doctors reminds me assembly line with 5 minutes time per part-patient. Yes sometimes there is no cure and continuous treatment is necessary and in such case you have to have a doctor who knows his field who will spend with you more than 5 minutes and take everything you have to say about your condition into consideration to make proper diagnosis and prescribe effective treatment. .After several visits to Dr Ahuja I concluded that he is the doctor whom I should visit 22 years ago and I am positive that half of my eye problems would likely never happen because I concluded as well that half of my problems were created by..........eye doctors. Dr Ahuja dedicates to you as much time as needed if it's 15 minutes or an hour. He has ability and patience to explain your problems advise and prescribe proper treatment if needed, He will answer all your question in language that you will understand. Even Though I am still seeing different eye specialists I still want to know what dr Ahuja's opinion is and have more complete explanation-picture about my condition and prescribed treatment. If you have any kind of eye problems I would highly recommend to start with Dr Richard Ahuja. No, I did not omit his personality in this review, its marked at the very top and measured in stars.

Dr Ahuja was very thorough and spent a good amount of time with me. He listened to what I was…read moresaying and explained everything very thoroughly. I highly recommend seeing him for your eye health!

Staff are generally very impersonal. One male technician who screens your eyes prior to doctor's…read morevisit is very rude! Dr. Ruederman is very unfriendly and just rushes everything and doesn't give you a chance to talk or ask questions!

Bad service when you arrive. Not one welcome, hello, be right with you NOTHING…read more Great service once you're in with the staff. The doctors are very nice.

I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

Came in for a consultation with no wait time. Everyone was friendly. They provide a lot of…read moreeducational information about different stages of our eyes as we age which I thought was very helpful. I do recommend doing one or two consultations elsewhere too so you can compare costs and notes to ensure you're getting all the information you need to make a decision. SHARPEVISION will price match. The LASIK procedure itself was fast. About 5 minutes per eye. There was some expected stinging the first 1-2 hours post-op which can be alleviated with some comfort drops that they send you home with. They also provide other eye drops that you will need the next two weeks so that was great. Slept after putting in some comfort drops, and woke up with no discomfort and was able to see 20/20. Yay!

It's been 5 years now. No issues. Perfect 20/20 vision. Just had an annual eye exam and the doctor…read morewas impressed by my vision. I will update in another 5 years. Thanks again Sharp Vision.

Dr. Basti did an excellent job of removing a very difficult, large cataract I had. After the…read moresurgery, my vision was amazing! I could see colors and images with fantastic clarity! Dr. Basti is very thorough, very detailed and is an excellent communicator. Thank you for your help and expertise, Dr. Basti. Your knowledge and skills are greatly appreciated. Sandy (Sanford) Fries

My experience with Dr. Surendra Basti was extremely disappointing. I found his communication to be…read morerude, dismissive, and unprofessional, and I felt as though he was talking down to me rather than treating me respectfully as a patient. During the visit, Dr. Basti explained the procedure he recommended. I then asked whether he could explain it to my friend, who had accompanied me and was waiting in the waiting area. He replied, "I don't like repeating myself twice." His nurse brought my friend into the examination room. When she arrived, Dr. Basti again stated that he had already explained everything to me and that he did not like repeating himself. I found this interaction unnecessarily disrespectful. I should have been able to ask for the information to be repeated for someone supporting me without feeling dismissed or uncomfortable. Clear, respectful communication is an essential part of patient care.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Doesnt spend any time with you and turfs your care to non medical 'navigators'. I had to go…read moreelsewhere where the doctor actually was a...well...doctor. This is a venture capital owned business. He will not spend any time with you. We were totally rushed. He got up in the middle of the visit and just walked out instead of explaining things to my elderly father and mother. They aggressively take down reviews, so beware. These other 5 star reviews are culled.

my ex husband had Lasik , when we were married and still no glasses :) it was only a few minutes an…read moreeye , totally worth it

Nice enough guy but struck me as someone with very little confidence in his abilities. He…read moredesperately seemed like he wanted to get me out of there and steer me to another doctor.. He gave me an estimate of close to nine thousand dollars to take some skin off my right eye which I can barely see out of. At that price you'd think I was getting implants or something. I'm not trying to knock the guy but he took $250 off me l for like a 5 minute talk where he was trying to play shrink more than surgeon. My advice is don't waste your time or money like I did.

Dr. Phelps was able to fix the ptosis on my left eye which I didn't have much confidence in…read morehappening due to two previous doctors having failed at doing this with the very same surgery.

I have been patient for at least 5 years all of a sudden things have gone downhill. I was…read moreprescribed Lumigan for eye pressure and initially the cost was $90 when I went to renew my prescription the pharmacy told me it would be $472 I declined. I called the office on Elston and left a message for my doctor asking for another drop no answer. Two days later I called and left another message, no answer. Three days later I went to the Elston Avenue office and talked to one of the clerks who took my information and told me someone would get back to me. Nothing. When I told my personal physician what happened she got me a referral to a new opthalmologist within 24 hours. Beware of dealing with Chicago Arbor Eye Institute.

Came in for a secondary appointment - still waiting over 2 hours later. Technician using equipment…read morebefore my turn held up the room because he was "having a great conversation with the patient". Time is money and this place is not worth it!