I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

these folks are magicians. 5 fried drives and no hope of seeing my data again years of memories…read moregone. These folks were my last hope. I was certain it was hopeless. Little did I know about data recovery. Almost 5 terabytes of data. RESTORED!! I had forty years of data. Everything good as new. If you need help, call these folks. They can get it done. I

Phil is amazing. I had data that seemed absolutely…read moreirretrievable and to never be seen again. My honeymoon pictures and an abundance of other videos and photos I had treasured on an external hard-drive that fell off my desk while running. I told Phil it was okay to call it quits and forget about it, but Phil had an idea, and it seemed fueled by his passion for success, he tried and tried again and again until he miraculously recovered EVERY.SINGLE.FILE. Can't recommend enough.

I had a problem with a laptop a few years ago and these guys fixed it at a reasonable price. So I…read morerecently had a problem with my desktop. It turns out that it was entirely my error. They called me, told me the problem was resolved and charged my nothing. Definitely have my business.

Have used them from time to time for many years. Very cost- effective and they get the PCs running…read moreagain. Even did one office/ house call and it went well too. They have been quite reliable.

For the amount they charged me they left lots of damage behind and then used my spare propellers…read morethat I forgot to take out the box instead of ordering new ones and then didn't even bother to fix some of cracks and replace the back left propellers that was still cracked. So overall not good value. But I can say they atleast take the amount of time they say they will and give updates so good customer service. Final verdict good customer service lack luster overall job.

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

This place serves as a destination where you can get your phone repaired (cracked screen, etc),…read morephone covers and additional phone accessory. In terms of pricing, I know they also provide warranty for any services hey provide you. However the warranty does have a cost to it. My recommendation is to shop around for pricing. There are plenty of shops in the Columbia mall that provides similar service. However, many of my friends use this place so it must be a good thing. When I was there, there was only 1 person working the front of the place. This person was very nice and informative. That person was in the middle of repairing a customers cracked phone. Not sure if this is a 1 person shop or has multiple staff. If you can quick service, this is the place to go. However, I think their prices are reasonable especially given the area. However, other places may provide cheaper rates. Got to search around.

I had a 4.75 star experience at this place. I called over 10 repair shops in Maryland and VA some…read moredidn't even bother to pick up the phone. This place, 2 rings and someone picked and answed my questions knowledgeably and set up an appointment to repair my note 4. I make good money as a busy limo driver but I'm also frugal with my expenses. I visited a couple other kiosks and small shops but was turned off by their lack of eagerness to win my business. Additionally, the other locations had a repair time of greater than 1hour. Some even had customers complaining about their previous repair as I walked into the store. Cyberion was well composed and was eager to provide solutions to my multi symptom issue. Some of the other people turned me down because they said "It can't be done". This place serviced me fast, had the solutions, and charged me the right price. As I read the other reviews I felt the negative ones were overly critical and I sensed that they were the type of customers that would go to a fancy restaurant, demand a refund and refuse to tip the busboy just because the restaurant forgot to bring a free appetizer before the meal. Long story short, I fell off my Segway, got a hefty dental bill, broke my $800 Samsung note 4 and these guys were the ones that came through after extensive research on best value. Whole I waited for my repair I got irritated at the negative reviews and wanted to do these guys justice by stating it how it should be stated. Hats off to cyberion Columbia ! with the savings these guys provided me, I ran to Starbucks and bought some coffee for them.

Al was very helpful with figuring out why my computer kept crashing. Would definitely be going to…read morehim in the future if I have any more computer problems.

Al from CyberTeam visited our home to deal with a scanner problem related to the upgrade to Windows…read more11. Scanner would not connect to PC. Fixed it beautifully. Totally competent. Computer is essential to our music studio and now have a resource for any future difficulty. Essential service provided excellently. Many thanks