I called UP AND GOING because I had a treadmill that hadn't been turned on in about a year and a half. It had been left outside; it even rained on it. I figured it probably wasn't gonna work. Juan was able to get it up and running again. I was very surprised and glad that it ended up working out. Juan and his son were very pleasant; they were wearing their masks and gloves. I highly recommend them. They provided great service. I will be calling them back when it's time to oil my machine again!! read more

Juan was so professional again. I had used his service few years ago. Serviced my Nordictrack treadmill again. It works nice and smooth almost like new. Excellent, professional and clean job. I highly recommend his service. read more

I needed a walking track replaced on my nordictrack treadmill .I spoke with Juan from up and going and he not only came out and fixed it ,he came to my house at 7 pm to accommodate my schedule and was the most knowledgeable , professional ,and reasonably priced fitness equipment repair technician i have spoken with ...and I have spoken with many in the past couple weeks ,some of them are not even courteous enough to return a phone call...so needless to say I would recommend Juan to anyone needing gym equipment service and repair..thanks a lot Juan ..oh and he wore a mask the entire time he was in my residence...really people call him if u want a good job at a very fair price..... read more

We set up an appointment for a 3 hour window 3 -6pm on Saturday Feb 22, he calls at 5:45pm to say he was running late and out of the area and over an hour away. We rescheduled for today Monday 10am to 12pm. I called at 12:10pm and cancelled as he did not call to say why he wasn't here this time. Left a voice message. Poor communication and customer service. We wasted 5 hours of our time waiting ! read more

Up and Going came out to fix my recumbent bike. Requested an earlier time on same day of appointment, which they were able to accommodate. He arrived on time, and worked fast to diagnose and repair. Pricing was very competitive making repair worth-wild vs. replacing a piece of exercise equipment that has a great deal of life left. Other quotes I received to just come ou out and diagnose (not even repair) were high enough that it may have been better to just replace. We thought we would give Up and Going a try. Thank you Up and Going! read more

Juan is very profesional and friendly guy. I highly recommend. First time he came to do my treadmill service. Second time to fix it. Both time he did a awesome job. Recomiendo ampliamente al señor Juan. Es muy profesional y súper amable. Hace un excelente trabajo, aparte te da consejos de cómo mantener tu equipo en buenas condiciones. read more

Hello, Up and Going is highly recommend by myself and a few of my neighbors. Juan is professional and arrived on time. I had a treadmill that needed to be reassemble and need extra parts placed, Juan served us uncommonly well. Thank you again for your service and time. read more

My Proform elliptical machine was in need of a service, so I searched Yelp and found Juan at Up and Going. I am so grateful that I found Juan. We were able to set up an appointment within a few days of my call. He came to the house at the arranged time and really listens to my concerns and explained what he was doing. He was neat and tidy while he worked. He put a tarp under the elliptical to keep the area clean. He worked for over an hour servicing my machine. I was impressed with his professionalism and kindness. I will definitely call Juan for future service and repairs. read more

Juan was amazing! He knew exactly what needed to be done and did it! Love the service he provided! Very professional, compassionate! He replaced the drive motor which seemed like minutes! For sure he was done within 10 minutes! Will definitely call Juan again. read more

Juan did a great job getting my treadmill going. Extremely knowledgeable and gave me tips on maintaining my machine. Will most definitely use him again. read more

This business, Up And Going, did a great job repairing my home gym. Considering the gym originally cost over to $3,500 I did not want to just give up on it. They were courteous on the phone and scheduled to see me the day after I called. They drove to my home where I showed them the home gym which needed the main support beam holding up the main pulley repaired. After a short time examining the equipment he began working on it and promptly repaired it in less than an hour. He stayed until I gave the equipment a try to verify it was in good working order. The cost to repair the gym was very affordable. Thank you Up And Going. I highly recommend this business for anyone looking for someone to fix their exercise equipment. read more

This company was called by Pro form to fix my Tour de France bike. They did an amazing job adjusting my bike and knew exactly what the issue was right off the bat. I wished I had called sooner. I was so impressed by their knowledge and efficiency in the service they provided. It was such a quick and easy experience. Definitely recommend Up and Going for fitness equipment set up and trouble shooting! read more

We had Juan come and fix our skipping treadmill. He was quick to find the problem and explained how to avoid the problem in the future. The price was reasonable and would definitely use his services again. -Juarez Family (Ontario,CA) read more

Great customer service. Came out right away to fix my treadmill. Definitely recommend him.

Our treadmill has been broken for few months. Called the manufacture and they said the model is 6 years old and we should just get a new one . So looked up on Yelp and found Juan. He came and fix it so quickly. Professional guy and he gave advice on how to properly use it to prolong the life of treadmill. Price is very reasonable. Totally recommend hi. If you need any repair. read more

Called today to see what it would cost to fix used treadmill - wobbly and noisy. They do repairs at your house so no need to move big pieces of equipment. Juan came out same day to assess and give me a quote. Excellent price - so Juan returned to his shop for replacement parts, returned to the house and treadmill is now like new. Now working on rowing machine that lost its pull. Professional service and reasonable prices - call to get your machines back up and running. read more

I've dealt with the crackpot that NordicTrack sent out a couple of times that didn't know what he was doing and reamed me for the service calls while having them send out the wrong part. Thank goodness we found this gentleman. He advised as to the correct part, which we had NordicTrack send out and then he installed it, made adjustments and lubricating, leaving the machine working perfectly. That was a year and a half ago. Called him this morning because the elliptical needed lubrication and he was out very same day, disassembling front and back, adjusting and lubricating leaving machine working wonderfully. HIGHLY Recommended. read more

really satisfied with the service, father and son are awesome!!! call them ! you won't be sorry.

Thank you for the great service and communication understanding my needs. I will definitely be recording your service.

He came out to fix a smoking/ burning treadmill problem that started after the movers cracked my container around the motor. He charged me like $120 bucks, but didn't fix it, I called him a week later to say that nothing had changed, and he said he didn't remember me. He never called me back. I finally reached him, he came back out, un-did the "work" he did the first time, but now my equipment was more damaged due to him making holes in the engine compartment, and once again he didn't fix anything but had the nerve to ask me for another $ 110.00 for his "service". I asked him what I was paying for, since he did nothing but unscrew the lid that he attached incorrectly the first time! I gave him $ 80 bucks and tore up his phone #. I'm right where I started with a smoking, broken up treadmill, but now I'm out $ 200. He then tried to sell me a new engine component which doesn't match the equipment I have, but he claimed it's new and improved and by coincidence just happened to have one in his car, but my treadmill is 15 years old. Hmmm... read more

Juan was very easy to schedule. He came out the needy day to service 2 of my spin bikes. He was very knowledgeable and did a great job.

Wow excellent service. Juan was very professional and nice. On time with my appointments. Saved me a lot of money. Excellent price. Elliptical feels brand new again. Thank you Juan! read more

The technician that came to work on our elliptical was very professional and knowledgeable. He was wearing a mask and made us feel that they value their customers health and safety. I would definitely recommend this company and use them again in the future! read more

My treadmill was not working after the painter moved it around. I have an extended warranty so I called it in. The parts arrived in a few days. I was ask to call Juan for the service. Once I talked to him we set up the repair the next day. Juan showed up in the appointed window of time and got right to the repair. Never stopped for a break, but it only took 2 hrs. He did a great job and I'm running again. read more

I set up an appointment. They never showed up, called, answered their phones, or responded to text messages. Wasted time I could have spent getting someone else to fix my machine. read more

Fast, friendly and professional. Great price with a few extras, if you need your equipment fixed or maintenance, this is the way to go. 5 star rating all the way. read more

Purchased a Nordic track treadmill. It needed to be unassembled and moved to a new home and reassembled. I spoke to Juan from Up and Going for service. He was great. Responded immediately, came to my home completed everything. He's professional and an expertise in his field. Reasonable in price. Thank you for the great service. read more

Five stars is not enough! Juan replaced the console on my elliptical....lubricated it replaced a couple of bolts that were wearing out (its over 5 years old and I use it 6 days a week) now I feel like I'm on a new bike!! Professional prompt service...I'm very satisfied... read more

My wife contacted this business because her Pro form elliptical has been making a squeaking noise. Juan showed up and went straight to work. He took his time and took several parts off the machine. He discovered the source of the noise and told me what to try next time if the noise returns. After he was done, I asked him if he could check my Air Assault bike. It was late but he performed a thorough inspection and lubed the chains. Nice man. I recommend his services. read more

Recently had the opportunity and pleasure to hire Juan from "Up and Going" to repair our Pro Form elliptical. Juan was responsive and did a great job getting my machine operational again. I highly recommend him for any of your excise equipment repairs! read more

Excellent Service. Juan was very proactive on getting my elliptical fixed in a timely manner.

Great service! Recommended for any maintenance or repair on any machine! Puntual on appointment time frame.

Excellent and professional job done by Juan, highly recommend! He took the time to explain on how to use and handle the treadmill he assembled for me. read more

Juan the repair man was very courteous and professional. And reasonably priced, he was an expert in this field. would love for him to come back if my treadmill gets ruined again read more

Very nice man. Serviced and replaced belt on my treadmill. Running great! I would definitely call this place again.

I give this company a five star because Juan has fixed my treadmill five years ago and again in March 2019. He called ahead to let me know he was 15 minutes away, arrived on time and went straight to work replacing two belts on my Healthrider treadmill. The old belts were worn and making too much noise. The bill was reasonable and he knew what he was doing. A real pro. I will use him again in the future if the equipment needs repair. read more

I'm so glad I contacted up and going to fix my machine. He was super nice and fixed my machine quick. I will definitely call him back if I need his services in future. read more

Thanks Juan, awesome job. Friendly, cleaned up nicely and knowledgeable. Will use up and going1 again!!!

Juan worked around my schedule and came out on a Saturday to work on my treadmill. He is knowledgeable and patiently explained his work as he went along. Both he and his assistant are courteous and professional. I highly recommend Juan for servicing treadmills. He addressed all my concerns. read more

if I can rate this company to Zero i will give them negative reviews.A technician name Juan Guevarra came to my house and diagnosed my eleptical machine and told me that i needed a new console so i gave him $140..i trusted im coz he seems nice and he came in with his son..Up to now i haven't got my elliptical fix..it's been a month..i normally don't give people or a company bad reviews and i called this company coz of the good reviews..but I'm greatly disappointed .they told me that i they don't want to deal with rude people like me and i told them i just need and an honest answer when will it get fix..now they said that they will just give $30 back coz the diagnosis of my machine coz $110..i don't mind paying this much and i do hope that they will give me back my $30 back..im just tired if waiting and their lies..they said they don't want to deal with me .. for God sake.a month waiting for them to show up and several times cancelling it ..i just ask them to give me a real date when they can fix it coz we all have things to do ..and still no answer..i became rude with them and they don't understand my frustrations and said they want ti deal with me..im not trying to ruin this company and the good reviews but this is my experience with them.. i don't mind losing $110 as a diagnosis fee and hopefully they will return my $30 as promised..when..i don't know..it's not about money..it's about being honest to customers like me..God bless..and hoping that this company or Juan will understand my frustrations and my anger..peace..Now 8//2022 @ 11 am this morning they said that my money $30won't be returned and all my communications with them will be sent to their lawyers and i will get sued..for real..for the pain suffering and worst service from your company..your treatening to suu me ..get lost..really read more