There hours are not correct all over the place photo says they close at 2 it's 1pm and it's closed for lunch... another person had an appointment at 1 and it's closed read more

Vida Health Clinic - Again is closed and it says they close at 2 another person was here and had an appointment at 1 and was waiting outside - Family Practice Near Me - Montclair, California

Dr. Leon and Martin are amazing! I've been going to them for many, many years. They are a hidden gem of a great clinic! Yes they are busy and might not be able to answer the phone all the time. I would recommend just going there and waiting in line. Go early! read more

Dr. Martin Madrigal is the most qualified, professional doctor . I really recommend his services

Let me start by saying Dr. Madrigal is AMAZING! He always takes care of my health needs. This review is solely based on the front desk. Not sure where the ball is being dropped but they NEVER answer the phone. I called about three times last Friday, I was repeatedly put on hold and it kept hanging up after being on hold for so long. I called Monday left a voicemail regarding a refill and they never responded. I called twice today. Not even an answer they just picked up the phone and put the call on hold LOL!! I guess I'll just have to drive there until I find another office. I seriously do not recommend coming to this clinic. Dr. Madrigal is great but it is such a hassle to actually get a hold of anyone via phone. I also attempted to get a refill and they sent one medication to one pharmacy and the other to another pharmacy. Absolute chaos. read more

Dr.Martin has been amazing, Patient, takes his time with you . Very personal. I wouldn't go anywhere els for my care or the care of my family. El mejor Dr. toma su tiempo con sus pasientes , Te escucha , te manda a analysis, pronto tus respuestas i hasta tienen pharmacia . Buen lugar . read more

If you want to never get a call back, never get results, have to jump through hoops to get a referral, then this is the place. Also, never call because nobody works there, and if by the grace of God you get an answer they will leave you on hold until they close. read more

Dr Martin, great Dr. only complaint: been here on a canceled appointment and been in the waiting room for 2hrs now....

If I could give this location 0 stars I would! Called today and the receptionist was very rude saying I was raising my voice in which I asked if I could bring my elderly parents in and she refused to look at when the next appointment was available! I then d asked if I could speak to someone els and she said she would check & then hung up the phone on me! The level of unprofessionalism this location holds is ridiculous! read more

Maybe actually call your patients back about blood work!! Especially when you forced me to show up to a physical appointment, that was clearly unnecessary - seeing as the doctor felt no need to even lay a single finger on me. I just want meds so I can SWITCH TO A NEW FACILITY! The incompetence is incredible, I call and they offer a phone consult IN A WEEK! How about actually follow up and be doctors? It's really not that hard. Vida health is an absolute garbage facility. Deserves -5stars read more

Horrible clinic, I hate this place getting someone to answer is ridiculous. Doctor Madrigal is an amazing doctor but his staff is trash. I needed to know my mom's test results and no one freaken answered. There's no way of communicating with them, I've gone to the clinic multiple times and they're just sitting on their ass. They can easily answer the phone or at least have a voicemail that lets you leave a message and have a call back. Other clinics I've called to are courteous enough to return your call. If this clinic can't handle having too many patients it should not be a clinic at all. Doctor Madrigal needs new staff members. read more

Vida Health Clinic - They need a better system - Family Practice Near Me - Montclair, California

So I will have to give this place a bad review. I had my appointment today 6/13/19 at 4:40. Came in checked in and was told to wait. It's now 6:15 pm and still waiting. The bad part is that I had an appointment and still two people went in before me. One person came in with her daughter and was seen without an appointment before me. The second person had an ultrasound appointment at 5pm and was seen before me. Customer service not the greatest I wouldn't recommend this place. They don't care about there patients here they just want you're money . They take your money and don't care ‍ about the rest read more

Vida Health Clinic - Family Practice Near Me - Montclair, California

F**********ck it's so hard to get an appointment here. No one ever picks up. I drive from 20 miles away to make an in person appointment and they closed 10 minutes early!!!! I started calling at 1pm. Called the day before around 11pm...10 calls no answer. I've called about 40 times between two days...not one ever answered. Dr. Leon...why don't you require your employees to answer the phone?! It's so hard to try to make appointments. read more

Vida Health Clinic - Literally no answer. I started calling at 1pm. Called the day before around 11pm...10 calls no answer. - Family Practice Near Me - Montclair, California

I have been a patient here for 6 months and I am so happy with the care I have received so far. The front desk staff are all very kind and helpful. Dr. Leon is awesome. She has been extremely knowledgeable, caring & understanding. I have been struggling with women's health / reproductive issues as well as anxiety and depression, and Dr. Leon and her team really came to my rescue. I am doing so much better now, and I am so grateful to them! read more

Initially I gave 1 star but I changed to 3 stars because Dr. Martin was nice and funny. Horrible!!! After 4 hours still waiting in my car... Told me to come over by 9:00. It's just simple visit so I can get my authorization to see my eye doctor next day. Told me 7 patients in front of me at 10:20am 3 hours ago. 2 patients in front of me 1 hour ago. Still nobody inside and outside of the clinic waiting... I see food delivery person dropping off food. This place don't care about you. Highly recommend you to go to different clinic. Hopefully doctor is nice... read more

Doesn't matter what time you call their office they don't pick up. Even today I tried calling 4 different times. Once at 1pm, 1:30, 2, and 3pm. I do not understand!!!!! First time, okay fine, they're busy maybe, I can understand. But just not answering the phone all day!?!? Beyond ridiculous for people who want to make an appointment. Because every time I need to make one they always schedule me a month and a half out. So tell me..... With them not answering the phone this just delays my appointment even more!!!! Only reason I keep coming back is for Dr. Leon, but everything else about this place is a no go. read more

Honestly the doctors are cool. But I am not happy with the service I get here in general. The appointment wait times are almost 3 weeks out. I came in as a walk in to get medication and waited from 2:30-5:40. I got blood work done and they told me to come before 5. I get here at 4:57PM because I hit traffic and the door is locked already JUST TO PICK UP LABWORK paper not even an appointment. I have anthem and the service here is worse than a free clinic. Its bullshit. read more

This is absolutely the best Clinic to go to when you want to lose weight. When you feel hopeless and tried every diet plan including Herbalife. When you work out and can't even lose a pound or have a medical condition. Come visit this team Dr. Ginger Leon, Martin-Physician Assistant, Sam Medical Assistant or Joanna- Administrator. Try their HCG program I lost 32 pounds in 6 weeks. Watch your body transform. It's a life changing experience. This team is very supportive of reaching your goals. It is a life style change. It's been a month without the HCG shots and I have NOT gained a pound back. I have quite a few friends going to this clinic and they are experiencing the same transformation as I have. You've got to try HCG shots. It definitely works !!! read more

Vida Health Clinic - Lost 32 pounds 6 weeks HCG shots - Family Practice Near Me - Montclair, California

I thought the ease of appointment setting, the staff, and Dr Leon were all very nice. I had made an appointment for a physical, and the only thing Dr Leon did was listen to my heart and lungs and write an Rx refill and referrals for blood work and a mammo. This will mean making other appointments, as well as a follow-up at Vida. Wishing I had gone somewhere that does the women's wellness exams on the first visit (Dr Leon will only do it on subsequent visits) and an in-house lab would be more convenient, as well. I work full time and it's not so easy to take a million days or half-days off to handle what could be done in one or two visits, only. The facility is much more suited for urgent care at the moment, but they are going to stop waking walk-ins in 2020, so maybe that will change. read more

Pésimo servicio, desde los que contestan el teléfono hasta la Doctora, el Doctor Martin es muy buen Doctor y muy amable pero no dan citas con el, es mas fácil ver a el presidente, las citas son para 3 meses nunca quieren atender cuando la gente necesita es cundo ellos quieran nunca había visto una clínica con tan pésimo servicio, lástima de tan buen Doctor que tienen read more

The actual doctor's visits have been just fine, but I've had to get a bunch of referrals over the last 12-18 months for specialists, and every single time I've received my referral in the mail, went to make an appointment w/the specialist, only to find they can't even give me an appointment because they 1) haven't been sent my referral (which this office has to send them in the computer system) or 2) that they've received *none* of my records (again, this office's job is to send that stuff). Then when I try to call this office to ask them to do the work they were supposed to do *weeks* before, no one ever answers, it's always booted over to the answering service, and I never get a call back (or an email, or a note in the mail). I just had to put off even trying to make an appointment with one specialist due to unexpected life stuff keeping my schedule up-in-the-air, and 6 weeks after *I* received the referral in the mail *the specialist still* hadn't received my referral or my records. I get that things have been awful because of covid, but this is absolutely insane. read more

I have been waiting for a mammogram referral and also to get ultrasound for my breasts! It's been 1 month since I talked to my "doctor" and I called two weeks ago to let them know I didn't get my referrals and they said oh okay we will send it again. Then I call today and I get the "please call between the hours of 9am and 4pm Monday thru Friday." ITS currently 9:15am and I called at 9:10! I am definitely changing Primary Care because this doctors office is awful with helping their patients! read more

Okay been going here since 2013... things are still great as far as the Doctors go.... Dr. Leon and Dr. Martin are magnificent and take very great care of their patients!!! Sam and Diana go above and beyond. Maria from the front is very helpful and a big thank you to Ms. Lorena For always taking care of the referrals so quickly! I would have gave it 5 stars but due to the way 2 people treat me and my family... I'm not able to at the present time. Other than that this place is so amazing and I wont let anyone stop me from going here! It is clean and those that I mention really care and treat each patient with respect and care!!! read more

Vida Health Clinic - Flyer - Family Practice Near Me - Montclair, California

0 stars. Horrible, joke of a clinic! I'm sorry I wasted my time coming to this dump they call healthcare. The only reason I continued to come was for Dr. Madrigal, he is absolutely wonderful but not worth the torture of this place. When I called to get info on the walk-in protocol all he said was arrive early, line up outside (as we did during covid) and we'll take names. He said they are accepting more patients. This is only after calling several times for over an hour and a half to no answer. Kept saying to call back during business hours between 9-4. I called between 12-1:30. I arrived before seven to find a line of empty chair as if it was a concert ticket sale line from the 80s. Ok. I took my place and waited for two hours only to have a swarm of people arrive just before they opened. One chair holding spots for 4 people plus. The worst part was only to find out that I have wasted my time at this GHETTO location because they are only taking 15 patients. Why couldn't they have said that when I called. How am I supposed to know what number I am when there are less chairs than people lined up. Never again! Would not recommend this place to a soul. Don't waste your time, because that is all it is. You'll have better luck at a free clinic, urgent care or hospital. This place sucks!!!!! read more

Don't go there. It's a bait and switch. I just went to get some anabiotic's for something I had and they try to sell me $900 worth of other services. And I didn't get my anabiotic's. read more

This is the worst place you can ever go if you are ever in need of the medical assistance Before you may be seen by the doctor you have to go through a bunch of unprofessional, rude and nasty assistants I spent my time and money going to this place in vein I got bronquitis and the medical treatment was so ineffective that I had to go back to there but this time I didn't get lucky enough to see the doctor and the nurse in the front desk was nothing but insensitive, rude and very nasty I'm giving 1 star because here there's no option of zero stars which is what that place deserves If you want to waste your time and money and never heal then this is the perfect place to go read more

Horrible here having to wait for hours to get called in you can be the first person here and good luck you will be out of here in 6 hours they need more rooms and Doctors read more

I have no complaints about dr. Leon but the COVID policy that walk in appt that they are seeing no more than 25 patients a day is stupid I was outside in my car since 6:30 am !!!! No policy states on their windows that you actually need to be in line. That's why I waited in my car and the people after did the same thing but some jack ass took advantage and went straight to wait in line. So I was like whatever about it I'm going to talk to the staff once they opened up and they respond was I'm sorry whoever is in line first. So they pretty much telling me that who cares if you took the extra mile to come in at 6:30 in the morning and still not put any sign about the waiting outside policy. Frustrating situations But they are okay just never coming back after this physical exam stupid policy that needs more structure read more

Love all the Staff and providers...highly recommend to check out soon, they provide excellent service.::

I cant express enough how thankful I am to have found this facility. They treat you with the utmost professional care from check in until the moment you check out. I've been seen by both Dr.Leon and P.A Madrigal, both who practice medicine like an art. Normally, they go by appointment only due to their high volume of patient. However, I called early in the morning and they took me in the same day for my fever. They take the time to demonstrate they care along with going out of their way to make sure I was taken care of at every moment during my i-v therapy. I couldn't be more pleased with how management runs this facility and the staff's bed-side manner. I highly recommend this facility to anyone looking for quality care! read more

This is the best clinic from the front office to the back office staff they are great and the se madrigal listens doesn't rush you very attentive I highly recommend this clinic also for wieght loss . read more

Vida Health Clinic - Best dr ever - Family Practice Near Me - Montclair, California

Great first experience at this Vida location, I had previously gone to the La Habra location where it was also a great experience. The staff and doctor were excellent and very polite, friendly and professional. I would definitely go back. The prices for consult and meds, if needed, without insurance can't be beat. I highly recommend coming here for low cost care. read more

this Clinic only has one doctor who is a DO. DO's are not MD. MD is generally a more respected physician for a number of reasons. There paper work requires consent to arbitration which waves statutory remedies and rights if a a legal matter develops. One must ask themselves why this clinic is concerned about hedging themselfs in the event of legal matters. I do not forefit my legal rights ever. i left and never saw this doctor. read more

Dr. Leon and his staff are truly amazing ! Although I have health coverage through Kaiser. I prefer driving an extra 30 minutes to be treated by Dr. Leon. Worth the drive and wait ! Also, kudos to Sam (nurse ) very kind, and helpful ! read more

I would give zero starvif that were an option. They asked me to arrive at 8:30am for my appointment. I arrived 8:20am and found the clinic was not open until 9:00am. The first medical report they provided was wrong and I asked for a correction. The second report submitted was wrong again!!! The nurse was a rookie and could not even withdraw the blood. Very disappointed about the service. This is really a lousy clinic. read more

Dr. Leon is great with my mom & the staff is very helpful. Martin the PA is also really great with patients. Totally recommend them

The staff was excellent and very professional. Made me feel very comfortable and well cared for. Only $30 for an exam if you have no insurance, like me. Can't beat that. The wait wasn't bad either, compared to other urgent care facilities. I was in and out with prescription in Hand in about 1.5 hour. I highly recommend to everyone. read more

Dr. Madrigal and his team are absolutely phenomenal. You don't have insurance? No problem! They are extremely affordable and don't rip you off - so rare now a-days! The wait is long if you don't have an appointment but it is well worth the wait. We have been going here for the past 3 years, very frequently in the past year because my husband has had some pretty serious health issues. Dr. Madrigal is very patient, kind and provides you with many options to get to the source of the problem. I have, and will continue to, recommend Dr. Madrigal to everyone I know! read more

A friend had athlete's foot that got infected so I was searching for podiatrists and dermatologists all over the Chino/ Montclair area. I must have called 10 offices that all closed early on Fridays (by 4 pm) and charged over $100 for initial consultations w/no health insurance. I found this clinic by searching for emergency health clinics on Google. I called and was relieved that they closed at 7 pm and the visit would start at $25 w/no insurance. The office is located on the north side of Moreno St. The interior is clean and organized, I was very pleased. The receptionist was polite and helpful. There were only about three other patients in the office, and my friend got called in pretty fast. He was seen by Dr. Martin who is very nice. He answered all our questions and even suggested Target or Walmart to pick up the prescriptions. Definitely call this office and see if they can help you. read more

My husband and I always go to the la habra location, but the doctor won't be in until Friday so he had to go to the Montclair location. My husband has been there for 2 1/2 hours and still hasn't seen a doctor, he has a simple ear infection and just needs a quick consultation. I understand that waiting is part of the urgent care experience but this is just crazy. I feel so bad for him. I am hoping that they will see him soon but it seems like they couldn't care less. read more

Dr. Martin Madrigal is very caring. Takes his time to listen to your concerns and questions. Very humble and mellow dr. Absolutely recommend him. He is very understanding and is never rushing like most doctors. If only the wait time to see him would be shorter,waiting time could be extensive which once again indicates everyone wants to be seen by him. I would rate it even higher if i could if waiting times were shorter. read more