This urgent care is usually very busy during the week. They have a wait room but you can also stay…read morein your car and they call you. The wait to be seen was an hour. Then the wait for the doctor to finish up was another 30 mins. Overall glad I came, staff was super friendly!

I have been coming here for a few years for myself and my family. We always have a good experience…read morehere. Today I was seeing and everyone was very friendly, kind, knowledgeable. I didn't feel like I was being rushed. Special thank you to Mariah for helping me feel comfortable and informing me of everything at every step.

Everything is great about this place. Followed Dr. Martinez here several years back and commute,…read moreand the nurses are always fantastic. Great communication before, between and after appointments. I've seen multiple people at reception over the last few weeks, and I think some of the complaints may be valid, but some of the patients are also quite vile when they find out that they need an appointment which seems like it should be a no brainer at a clinic that isn't urgent care or ER. Great care here, and if you use the KP app to message, other doctors and nurses are quick to respond if your primary doctor is out.

They're refill system needs to have quite a few quirks worked out of it. You can have a stroke just…read moretrying to refill a prescription. Other than that , the in person experience is excellent.

We were very fortunate to be referred by a family member to Cucamonga Valley Medical Group. From…read morethe beginning, my husband and I received excellent care from kind, supportive, and professional providers who truly listened to our concerns, took the time to explain our care, and responded promptly when we needed help. We are especially grateful to Kiara Zamorano, FNP-C, Dr. Tong, Dr. Doan, and Dr. Ayman Fakeh for the compassion and attention they showed us. Although Dr. Doan and Dr. Fakeh are no longer with the group, we still appreciate the outstanding care they provided. Through many medical concerns, the team treated us with urgency, respect, and genuine compassion. Whenever we had questions about our care, the staff responded quickly and helped us without long waits for appointments. We sincerely thank the providers and staff for the wonderful care they have given our family.

I had one of the worst medical experiences of my life with Dr. Brandon Tong. My usual primary care…read morephysician is excellent (who is also through Cucamonga Valley Medical Group, hence the 3/5 stars because I feel conflicted), but he was booked up, so I had to see Dr. Tong instead. I came in for what should have been a simple follow-up: my HR department only needed an updated exemption form that my primary care physician had already completed in the past, connected to a heart valve leak that worsens under stress. Instead of reviewing my medical history carefully, Dr. Tong kept insisting he "didn't see anything" in my chart--even when I told him it was already linked in my patient portal and confirmed by my PCP. He dismissed the medication I take (which had just been confirmed by his own PA minutes before) and repeatedly implied that my condition wasn't real because he didn't see it in one set of notes. When I tried to explain, Dr. Tong minimized my concerns and spoke down to me. He even argued there was "no difference" between a 6-mile drive and a 60-mile commute, despite my documented anxiety diagnosis and heart condition. Rather than acknowledging he didn't have the full context, he chose to question and belittle me. The final straw was seeing the appointment summary later: he essentially admitted that my records were in the portal, but he personally didn't think it was enough to justify the exemption. If he had been upfront about that, I could have understood. Instead, he made me feel gaslit, disrespected, and completely dismissed as a patient.

The people working here have zero business in this profession…read more I was in the process of getting tested for ADHD. One of their nurses said to me "you don't even have ADHD." I asked if hat he meant. He said because I wasn't diagnosed by a doctor as a child that I didn't have it. I was later tested for ADHD and found to have always had it. Another nurse (Dr Macquarie's nurse) told me I should think about "surrending your life." Aka she told me to kill myself. This same nurse told me that I'm a "pill junkie" when I mentioned that my first ever dose of ADHD medication didn't work for me (other doctors have confirmed the amount I was initially given is usually given to young children. It was less than 5mg. The average adult takes 40mg). Like truly, dealing with their nurses has done more psychological damage than the actual disorder. I get physically sick when I have to talk to my current doctor about medication because of Dr Macquarie's nurse. Dr. Macquarie's nurse was so rude and so uninformed about mental health. She didn't even seem to think ADHD is a real disorder. She said so many things that infer she thinks it's made up. It makes you really not trust the doctors when their nurses don't believe in them. If you are looking for anything - don't go here. It's so bad that if you get in a car accident in front of their office you'd be better off bleeding out in the street.

If I could I'd give negative stars. In July Dr Gordon was ill. I had a major depression episode and…read morehe could not help. Understandable since he was sick. But he had no back up. His staff had no idea what I could do. I went to urgent care after a visit from the police. They were called after I called my insurance company for help. I was desperate.

I don't even want to leave ONE star, but here we are…read more I rarely go to the doctor. Usually just for an annual physical or something minor, but every single visit to Benacare turns into a half-day event. I arrive early and without fail, I'm there for at least two hours. Every time. No exaggeration. Then there's the co-pay situation. Annual physicals typically include lab work and a follow-up to review results. Benacare charges a co-pay for that follow-up, whether it's over the phone or in person, which feels questionable at best. There's no option for a simple nurse visit and no online portal to review your own results. So you're basically paying just to hear information that could easily be shared another way. And to top it off, their credit card machine is somehow always "down." Paying becomes its own ordeal. Multiple attempts, repeated card numbers, long holds. I've spent up to 30 minutes just trying to complete a payment over the phone. The whole experience feels inefficient, outdated, and unnecessarily frustrating.

If you're coming in for a scheduled appointment.. cancel your whole and expect to spend your day…read morethere. Multiple occasions I went in for my appointment, even show up ten mins early & would be sitting for hour-hour and a half before even being seen. Getting an appointment within a reasonable time frame is also impossible.

I have had a great experience here and am leaving a review before I go to get my 3rd rec from…read moreGreenview Med. The doctor is through when asking why you need a rec and also helpful in suggesting products for ailments. Keep in mind they don't sell any of this and only give recommendation's . I will continue to get my rec here as long as they stay open. P.S. my first rec was 65 dollars with a hard card and 45 dollars last renew

Office is Clean and Easy to find (NE corner of Mountain and 9th)…read more The doctor takes the time to really listen to you. Professional office staff. I would not consider going anywhere else. This is the place you want to go for your recommendation.

My elderly mother has been going here for 2 years without any answers or follow through. Its…read moreimpossible to contact office because the number is a call center in India. She has been waiting since February 2026 to get a bone marrow test & has yet to get it from their authorization department. I've left multiple voicemail to their office manager and supervisor to get this matter taken care of & have not received any call back. DO NOT GO HERE!! GET A REFERRAL TO SOMEWHERE ELES.

This place has the worst customer service. I cannot believe they treat elder people like this…read more Stay far away from this place. They continuously drop the ball on referrals and getting test set up. Take your business anywhere but here. Unbelievable. No support whatsoever. Complete garbage of a business.

I came in for sharp pains. The intake service was fairly quick THEN 5 hours later I still DIDNOT…read morehave results. They do not put patients in beds. They make them wait in uncomfortable chairs in the waiting room. The explanatjon was that they have outside source reading results!!!!! ER is full they had someone take them but CAN'T read them. Get an CT person on premises. GET RID of current company. THEY SUCK! 5 hours is too long to expect someone to wait especially being uncomfortable sitting in plastic chair. It is also ridiculous to wait to hear from your doctor even when he has your blood reaults! I have bacteria and he needs CT results. UNACCEPTABLE!!!

Their service providers are difficult to deal with. They charged me directly instead of billing my…read moreinsurance. After it got resolved and they billed my insurance they are playing atound not wanting to refund my money. The whoe hospital and all companies affiliated are scammers!

This company has been helping my brother and they have gone above and beyond the other healthcares!…read moreTheir nurses are kind and helpful treating m brother with respect and I am grateful I have found a place like this!!!

Summer Breeze Healthcare provided absolutely exceptional 24/7 care for my grandfather that went far…read morebeyond our expectations. From the very beginning, their team of doctors, nurses, and office staff treated him with incredible compassion and professionalism - they didn't just see him as a patient, but as a person, remembering his preferences, stories, and needs. What truly set them apart was their unwavering availability (responding immediately to late-night concerns), seamless coordination, and genuine kindness that gave our family profound peace of mind during a difficult time. When my grandfather's health declined, they managed his care with such expertise and dignity that we could simply focus on being present with him rather than worrying about his medical needs. The level of personalized attention, from nurses who knew just how he liked his room arranged to doctors who took time to explain everything clearly, showed a rare commitment to whole-person care. For anyone seeking a healthcare provider that will treat your loved one like family while delivering outstanding medical support, Summer Breeze is truly in a class of their own - we will forever be grateful for the comfort, respect and exceptional care they provided to our grandfather in his most vulnerable moments.

The type and quality of care is spot on…read more Thank you doctor and staff.

First off, I'm not one to leave a review because I believe the service you get speaks for itself…read more Being a health care professional myself for over 40+years working in the field from level of care to supervisory gives me a great amount of experience to provide a through review. First the office staff are very professional and accommodating, next the clinic staff who takes your vitals are professional and ensure they use universal precautions to ensure there are no cross contamination from patient to patient. This is a biggie for me when it comes to doctor offices. Last, Dr. Rishi Majithia. This is my fourth appointment seeing him. I was recommended to him by my daughter in law who is a medical professional. I was initially very skeptical because doctors now days care more about money than the care they provide. Dr. Majithia, my first appointment he listened to my complaints and concerns, gave his feed back, made slight recommendations and genuinely seem as if he cared. By my second appointment he actually was able to repeat some of the concerns from the previous appt and made excellent recommendation. This let me know he actually was listening and taking appropriate notes the first appointment. By my third appointment he addressed all my medical concerns, started me on new meds which we both agreed, made legitimate realistic goals for me to follow and seemed as if he really cared about my well being. Again he was able to recite all my previous complaints from the past appointments. ((He really Listens). Today, I had my fourth appt. I can now say I have found a provider who is knowledgeable, competent, up to date with society and current medical trends. Knowledgeable of Diabetes, and is genuinely concerned about his patients. Seems he has a passion for his profession. When he took his Oath to be a doctor to care for patients he did it because he wanted to see a change in people and he care about people's health. If your looking for a doctor who cares about his patient's, current on medical knowledge, doesn't rush you during appointments, listens, there is no need to go further. Dr. Rishi Majithia is an excellent choice!