My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

I'm extremely disappointed with my recent experience with this dental office. I want to start by…read moresaying that previously I had not had any major issues with the office, although I had noticed that their procedures seemed to be priced on the higher side. Unfortunately, this experience completely changed my opinion. I paid a $300 deposit for my son's dental appointment. I did not cancel or miss the appointment. We showed up as scheduled, but my son was unable to cooperate, so the services were not performed. When we scheduled another appointment, I was required to pay another $300 deposit instead of having the original deposit applied. Ultimately, I lost $600 in deposits, despite the original treatment never being completed. I spoke directly with the dentist and explained the situation, hoping she would understand and work with me. I did not feel that she showed any sympathy for my situation whatsoever. She ended our call without telling me directly that the money would not be returned. Instead, she had her front desk contact me afterward to inform me that the deposit would not be refunded. I found that extremely disappointing, especially after I had spoken with her personally about my concerns. There was also a major lack of transparency regarding the anesthesia charges. The anesthesiologist told me the dental office had informed them that my son's procedure would take three hours, and I was being asked to pay the full anesthesia cost based on three hours. When I questioned the dentist directly, she told me she could actually complete the procedure in two hours. Had I simply paid what I was originally asked to pay without questioning it, I would have paid for an additional hour of anesthesia that apparently was not needed. That situation made me question the transparency of the entire billing process. Between losing $600 in deposits and discovering the discrepancy in the estimated anesthesia time, I no longer felt comfortable moving forward with this office. I tried to resolve this directly with the dentist before sharing my experience publicly, but unfortunately, nothing was resolved. I fully expect the office may respond to this review with an explanation or justification, but I wish that same effort had been put into actually resolving the issue with me when I contacted them directly. A response to a review does not change the fact that I lost $600 or address the concerns I raised. Based on my experience, I strongly recommend that parents get all deposit policies, procedure costs, estimated anesthesia times, and refund policies in writing before paying anything and ask all the questions you have.

Ya'll ready for a superhero/save the day story? Well, here it comes…read more So, Dr. Angie and the staff at Napa Pediatric Dentistry are absolutely amazing. I hope they all move to Illinois so I can have them be my kids peds dentist location. My family and I were in Santa Rosa for a family wedding. The wedding was on a Sunday and my 23 month old daughter was the flower girl in the wedding. Sunday morning at 7:30AM my poor girl tripped into a set of stairs and knocked several teeth loose (one horribly loose). After some emergency consultation on Sunday we knew we had to wait until Monday morning in order to attempt to have someone see us. I called atleast 2 dozen Dentists, peds dentists, and periodontists within a 30 mile radius on Monday morning and every location was either closed, docs were gone or they didn't see kids. I was lost. My baby girl was in pain. And I didn't know where to turn. Fortunately, Dr. Angie's office was recommended for me to contact by one of the practices that couldn't see me. It would be over an hour drive but after they heard about our situation they vowed to try and squeeze us in. Keep in mind they had a fully booked day and were short staffed. We made the drive and they squeezed us in between patients, all while respecting the appointments and privacy of their current patients (not an easy task to do! I was impressed). They did a visual examination of my daughters teeth and knew xrays were needed right away. After Xrays, it was apparent that a tooth needed to be pulled. My wife and I already knew this and so did Dr. Angie and the team, but proper examination was needed. My poor girls teeth looked rough and it had to be done before we headed home. Dr. Angie and her team exceeded any expectation of bedside manner, love, care, comfort, and expertise that I had walking in there that day. We completed the procedure and 10 minutes later, my daughter was visibly doing better. We are home now and she is a happy girl. We have to keep a close eye on the other affected teeth, but she would not be where she is if it wasn't for Dr. Angie and her team. If you all decide to move to Illinois, I will be the first to sign up my kids as your patients. You brought more than just care to my baby girl, you brought it to all of us. Thank you! Thank you! Thank you!

Ok first off, OMG THEY ARE AMAZING!…read more My 2 year old always puts up a struggle when we brush his teeth in the morning and in the evening. He was a bit hesitant when we walked in but the assistant (sorry I forgot her name) was so gentle, sweet, and really caring. I seriously thought he would be fighting the entire time and he literally let her look at his teeth with the mirror and all the tools without a fight/cry/whine! Hands down the best experience... FYI, it was his first dentist appointment!

My three kids have been coming here since they were toddlers, and the experience has always been…read morewonderful. Dr. Nunez and Dr. Gupta are both wonderful, gentle and caring with the kids. Highly recommend!

We are so thankful for Dr. Austin and his amazing team. My 1 year old son had a tongue tie…read moreprocedure to help him with swallowing solids. Dr. Austin and his staff got us in quickly, were thorough, and went above and beyond throughout the entire process. We are beyond grateful and my son is now swallowing without any issues. I can't thank you all enough. Thanks for everything!

Office experience and cleaning was horrible and I have been going here for over 15…read moreyears~unfortunately the staff has turned over and not the same warm atmosphere it once was...

Complete disaster. Left me with sharp crowns and fillings. Ultimately lost a healthy tooth from the…read moremess she made. Might lose another. I should have taken a picture of that crown with the bad margin. Another tooth filling was so bad that it lacerated my tongue. It's like she refused to see the problem and kind of shushed and tutted me over it. Said she didn't want to create "a food catcher" between the teeth. "yes but it's sharp and cutting my tongue." did not elicit compassion or a fix. It led to months of hell and many dentists and thousands and thousands of dollars lost. It's been 10 months and I'm still not completely out of pain. I have other stories. Sadly. Should have left long ago. Still just talking and eating cause me a lot of pain.

We enjoyed our time at Hercules Kids Denistry. The staff is always kind, helpful and engaging. We…read morealways feel welcomed when we visit. They take great care of kids teeth. Thank you!

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated

I can't recommend Mt. Tam Pediatric Dentistry enough! I have two kids who have both been patients…read moreof Dr. Stephanie and her amazing team, and every experience has been wonderful. One of my children needed more extensive dental work and also had a lot of fear and anxiety about going to the dentist. Dr. Stephanie and her team were incredibly patient, understanding, and supportive every step of the way. They made what could have been a very stressful experience so much easier for both of us. Everyone in the office is kind, welcoming, and genuinely cares about their patients. I'm so grateful we found them and highly recommend Mt. Tam Pediatric Dentistry!

As a mom of a child with a CHD who has had lots of time hospital settings, I can honestly say this…read moreis the most kind and generous, trauma informed practice we have ever experienced. From the moment we walked in, I was blown away by the attention to detail. I cannot recommend this place enough. Especially if you have a child with special considerations or hyper sensitivity. Dr. Stephanie and her staff went above and beyond!

Dr. Clift and her staff are beyond amazing! I have been taking my 2 kids to them for about 6…read moreyears. My older son has a history of issues with his teeth, Dr. Clift was the first to diagnose him with hyper-demonetization. She always goes above and beyond when caring for his teeth. Because of his bad history with dentist, he gets very anxious at visits and her and her staff are both patient and accommodating to his needs. He recently had a dental emergency around 9 pm on Monday night, I contacted Dr. Clift and she spent hours in the middle of the night making sure he was ok. I found out the next day it was her wedding anniversary and felt so bad but at the same time so grateful to have a doctor who actually cares. She is a dying breed and I can't recommend her enough!

Stay away. The dentist told me my son needed several crowns and fillings. I got a second opinion…read moreand he only needed one cavity filled!

Always a happy environment and exceptional care from the entire staff. We are so pleased. Thank…read moreyou!!

Best pediatric dentist anywhere. I cannot say enough about how extraordinary Dr. Aghi and her team…read moreare. I wish I could have her as my dentist and will certainly cry when my kids age out. We've been clients for 13 years and they have ushered us through every cavity, tooth pulling, ortho advice and beyond with extreme care, thoughtfulness to budget, compassion and trust. Dr. Aghi's advice is gold. And the best part is my kids adore her as much as I do. She's wicked smart, down-to-earth, honest and just super cool. If you live in Marin, this is the only dentist practice to consider.

I've taken my sons to this dentist for the past year and always had a good experience, the dentist…read moretreats them with care and the staff is friendly as well. Recommended if you are looking for a new dentist.

Front desk is very rude. Dental care is fine- never experienced su h terrible Custer service.read more

Recently I fell in downtown Calistoga breaking my shoulder as well as knocking out and chipping my…read moretwo front teeth. We called Dr Demetrakopulos's Office to see if they could get me in as soon as possible. They were very accommodating and saw me the next morning. Dr Demetrakopulos was my doctor and made me feel quite an ease. I was concerned about my teeth and the healing process, she put me at ease even making me laugh. I now have two caps on my front teeth and no one can tell they are not my original teeth. I highly recommend this dentist in this office.

I have a fear of dentist do to a bad experience I had at another dentist office ... however I must…read moreexpress what an amazing , professional , friendly & painless experience I have had at Studio Of Aesthetic Dentistry With Pauline Demetrakopulos, DDS & the wonderful staff that work there !!