Anthony and Ramon were great. They arrived on time, were so polite and pleasant. They did a very…read morethorough job cleaning the ducts and even found some surprises in a duct--a giant toy diamond. Must have belonged to previous owner. They cleaned up everything and moved all furniture back. We laughed a lot together, too. It was a good experience. And, they loved our Halloween decorations.

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

Had several companies out to look at refinishing our cedar deck. Supreme Deck Restoration was the…read moreonly one that said they could get the wood back to original before staining. They gave us a great quote, came out and stripped the deck in less than a day, then came back a few days later and stained it. It looks like brand new. Aiden and CJ were great from start to finish and no surprises when it came time to pay. Highly recommend.

Came out when they estimated and power washed and stained in two days. Deck looks great. Price…read morematched the quote and staff was courteous.

I hired EJH to perform restoration work on my home after a fire January 17, 2021. They sent a…read moreproject manager out to give me an estimate, and I was told that I would be able to be back in my home within 4 to 6 weeks. I asked for an estimate of cost, and was told that I could reasonably expect a cost of $50,000 to $60,000 at most. Actual final cost of repair was over $110,000. Demo started that week, and was complete within a month. However, that is the point at which work stopped. The project manager who had been on my project left the company suddenly, and a new project manager was assigned. That is the point at which communication took a drastic turn for the worse. The new PM would never return calls. I had to leave messages for the company owner to get any contact back. There was no work at all completed for more than 6 weeks. My insurance adjuster kept asking for a written estimate, and told me to tell EJH that they wouldn't be approving any repairs until they had a written estimate. Finally after 3 months, I showed up at their office and refused to leave without a meeting face to face. When I said I wanted a time frame of when it would be done, the PM looked at me unbelievably that I actually expected a date, a week, a month or even a year...that meeting was in August 2021, and I was told I would be home by October. Work started again the middle of September, and a 3rd PM was assigned, who told me I would be home by Christmas 2021. The work was MOSTLY complete by the middle of March 2022, and the PM wanted a check for payment in full even though the work wasn't yet complete. To this date, December 15 2022, there is still work they said would be completed and has not yet been done. Do NOT hire EJH.

I called and talked with a receptionist to get a quote for an addition but no one called. I went in…read moretheir website and filled out the form for a quote and no one responded to that either. I called a third time and received apologies for the lack of communication. A person came out two days prior to Thanksgiving to quote us in adding a sunroom. It is December 23 and we have not heard back from anybody. I'm not that interested in working with a business that you have to work FOR. I thought it should be the other way around. We will absolutely not recommend them to any of our friends nor will we continue with this company. It's been nothing but a huge disappointment.