These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

I was totally at a loss to set up new Apple devises, so went to Austin MacWorks. Albert…read moreSolved everything!!! He was ever calm and patient and entirely successful!! He accomplished everything I needed and was truly a paragon of patience!!! Couldn't be more grateful!! 5 star service all the way!!!

Keagan was very knowledgeable and quick when I needed help removing duplicates and backing up…read morecontacts from my company owned and managed iphone. I will be back and report 5 star service!

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

I needed a new battery for my laptop. Parts people had an amazing selection with good prices and…read morereliable parts! Fast shipping and the owner even included a nice letter in the box with it. Will definitely return for more parts!

These folks are amazing! Always a great experience. Customer service and delivery time are…read moreunmatched! *****

I recently sent out a cost-of-repair request through the Yelp community and received a quote from…read moreFree Check Fix. The price to replace my phone screen was very competitive, so I decided to go with the service. I was really pleased with how quick and smooth the process was--the screen replacement took about an hour, and everything works perfectly. I appreciate the efficient service and fair pricing.

Michael repaired my Chromebook Plus 3 months ago and, unfortunately, my issue returned. He fixed my…read moreproblem, honored the warranty, fully explained/showed me what my issue was, and did it all for no charge. Michael is friendly, knowledgeable and honest - and you just can't get better than that. Once again. I highly recommend!

My computer was crashing about every 5 minutes. I called the Mobile Computer Guy and he logged onto…read moremy computer remotely and worked on it for more than two hours on a Saturday night! Not only that, he took off the useless protection software and installed a much better system. The cost was reasonable, and I never had to leave home. Really high tech, highly professional experience.

From the owner: We come to your location and fix your computer problems. Anything to do with a computer we can…read morerepair, service or fix. Same day service. Same day happy:)

Brought my new custom built pc here. I haven't done a custom build myself in a while but thought…read moreI'd give it a shot and ran into so many issues that I just couldn't figure out. Game Republik was the only place open on a weekday so I brought it here. Local spot that also repairs consoles and hosts gaming tournaments, the owner and PC expert , Chris, wasn't there when I dropped it off which is fine. He got back to me by Monday and kept me updated as to when he started, issues he potentially found, and when he resolved them with pictures for status updates. He worked a lot on my system and even cleaned up my poker cable management all for a fair price. He really know his stuff well and I would definitely bring back items here for any issues.

Fun place...... not a fancy palace or anything..... but very helpful staff. Will go again soon!read more

AustinPCTech rendered service for complications from a coffee spill atop my laptop keyboard. I had…read morelow hopes given the volume of the spill, but went forward anyway because I like the computer (fast, large screen, lots of RAM). I've noted the AustinPCTech office in its current location for years, but had never had the occasion to use their services. I went there blindly, as I knew of their longevity from personal observation, and doubted any business would survive in NW Hills without being reputable. I was greeted by Robert and explained my quandary. He advised a reasonable course of action and took the hardware into their work stream. Luck reigned when findings were rendered the next day: the keyboard was toasted but the motherboard, etc were unscathed. A replacement keypad was ordered; Robert worked with me to schedule shipping in accordance with my priority so we could manage cost as much as possible. The part arriveda few days later: I was advised of it's arrival and told to expect a call on completion the next day. Robert called first thing on the day promised -- he must've cranked the work overnight. Back in business, albeit, now using a USB-connected external keyboard to allay risk of another catastrophe while I quaff another cup of joe.

I got great service here from Robert. Very through explanations and gave me as much information as…read morehe could. They diagnosed my problem quickly and gave me a quote right away. I was going to replace my motherboard, but then they ran some tests and said my hard drive was also failing. After the quote for both it wasn't worth saving the computer so I jsut had them save my data for my new computer. They only minor thing is their hourly rates for working on things seem a bit high, but that's just an initial impression I didn't do any price comparison shopping so I could be wrong. Either way you can't go wrong with this place, good service, great work, at (i think) a decent price.