Just TRY to get records transferred ANYWHERE else!! Got test quickly; regret it now; should have done it in MY Network

I'm not even sure if this is the correct hospital location. Passavant-Mcandless. These Drs. and Nurses that recently had our son Michael Alexander in their care. Thank You Thank You Thank You, you saved our son from an evil bout with Pancreatitis., that quickly turned into pneumonia. When things were heading south after a stay in ICU the team of Drs. and Nurses realized our son required emergency surgery because his vitals were failing. You saved his life with this realization and we can Never Ever Thank You Enough!!!! God Bless you all, Mike Sirota San Diego California read more

I have gone to Cranberry Breast Imaging of Magee Womens Hospital of UPMC - Cranberry Twp at UPMC Passavant Building #3 yearly for routine mammograms. Easy and efficient check in. I have never waited more than 10 minutes to be called for my appointment. All technicians have been very friendly & personable. The waiting room & changing rooms are clean. They have lockers for your belongings. In the past 3-4 years I've been in and out in 20 minutes or less! Today was no different. I had a 7:40am appointment, arrived at 7:30am had my check in within 3 minutes, and was called a mere 3 minutes later. I was back in my car at 7:46am! Ladies in Cranberry & North Hills, you know how important this yearly exam is and I highly recommend this facility which uses the new 3D imaging technology. read more

UPMC Passavant - Cranberry - UPMC Imaging waiting room at UPMC Passavant Cranberry Twp, PA - Hospitals Near Me - Cranberry Township, Pennsylvania

Forcing an unnecessary internal exam while I screamed "No! I don't want one! You're hurting me!" and being told the pain is "mind over matter" is why I'm terrified to get care. The cyst they insisted was just a skin flap has since burst. I feel violated and traumatized, and my pain and condition was made worse. I keep comparing my own before and after pictures, and I knew I had a cyst. Being a medical provider doesn't give you the right to hurt me mentally and physically against my will. I showed my before and after pictures to my PCP 2 days later and she saw the cyst. Immediately forcing an internal exam won't show you an external problem. They won't respond to my complaints. read more

Brought a family member in after falling sick at a wedding. 5 hours later and still nothing, all they came up with was a UTI. 5 hours to determine that? On top of that only was person was allowed in the ER at a time. I'm not talking back in room, I am talking sitting in ER waiting room. Was at a different UPMC hospital in august 2021 when son was in car accident. We had 6 people in ER waiting room then and covid existed then also and even worse. Had a side room with 2 chairs one security officer said we could sit there the other said no we had to sit in our car. There were 2 chairs, 2 of us. No one else could've came in room and sat. Overall ridiculously slow and security doesn't know what they want people to do. Would NEVER come here again read more

Their imaging department supervisor was incapable of providing me with proper patient expectations and precautions to prevent injuries. I will no longer allow them to perform imaging services for me at this location. read more

While I love Dr Keenan and his staff, the recovery nurses were horrible to me. They refused to tell me anything about my surgery. While I was the only patient in recovery the five nurses on duty stood around talking about The Voice while I sat there alone. When they decided I was ready to leave, I had to walk to my car. Even my dentist has a wheelchair for patients recovering from procedures! I was still groggy and in no shape to walk. Dr Keenan's office said they had no idea the recovery care was so horrible. Do NOT go here for out patient surgery. read more

Brought my girlfriend here with signs of miscarriage a few months back. Waited over an over in the waiting room due to them "being too busy". We shrugged that off. After finally getting in a room, we waited over another hour to see a doctor, to which they ordered lab work (which was done almost immediately) and an ultrasound (which wasn't performed for hours). After finally calling the nurse into the room, she informed us that she "never seen the order for the test and must have overlooked it". We waited another 30-45 minutes to have the ultrasound performed, at which time my girlfriend passed the fetal matter during the test. They completed the internal ultrasound, and brought her back to the room in tears. They said absolutely nothing, and shortly after the Dr came in, said she had miscarried and follow up with OB/GYN and discharged her with very little information and no further treatment. Roughly a day and half later, we were driving and she had passed out. We went to the nearest hospital (which was not UPMC related) and found out she was bleeding heavily internally and required a D&C procedure to remove large amounts of fetal tissue. This hospital stated that had we not came there and got treatment she could've ended up passing away due to the amount of blood she was loosing. After trying numerous times to reach out to the hospital staff in regards to this matter, nothing gets responded to, so I figured I would take my concerns to here and enlighten everyone to avoid going here unless its a band-aid fix. ONLY GOT ONE STAR BECAUSE I CAN'T DO ZERO OR NEGATIVE. read more

Had a double mastectomy (by Dr. Keenan) and stayed two days for recovery. I highly recommend this Hospital for surgery & recovery. Each nurse was amazing, especially Diane, who helped make me comfortable, happily responded to my call button for pain or bathroom breaks, and talked with me while taking my vitals. I honestly didn't meet a bad attitude the entire stay. The nutrition service was amazing! I was asked before each meal what I wanted to eat - and the food was really good; very surprising for hospital food (see pics). I was visited by patient liaisons to ensure I was comfortable and how could they help me. They wanted to know I had help at home or if I needed any assistance. A well run hospital and made my surgery easier. read more

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One star only because there are no zero star options... stuck in an ER room with my wife bleeding... one nurse came in in the first five minutes then nothing fir the first hour... told she would be seen soon and now part the second hour... we were leaving to go to AGH north and the nurses said it was the same way there... I checked and the wait there was 20 minutes... 2 1/2 hours and I can tell you we will never make this mistake again... do yourself a favor and seek your ER care anywhere but this horrible place.... I now know why they call it pass away read more

HORRIBLE. my mother was there for a IV and they put the iv in wrong and made her hand swell up!

Our loved one, aka, my mother was 1st at Passavant hospital on 12/23/21 after a few days was transferred to UPMC Cranberry Rehab Place, do not bring your loved ones here, as no one cared for my mom! I checked on my mom daily as live out of state, talked to staff who would complain that my mom "wasn't trying hard enough to walk" I was never told the truth that my mom was dying, I called saying my mom can't breathe, staff would say that's not true we just saw her, they lied to me and my family, when my mother hit call light requesting assistance, CNA, aide (whatever their title) told her this had better be important as we are short staffed and busy and if you have to go to the bathroom, we can't help you", a bunch of bumbling idiots who shouldn't be working in healthcare and ignored important, critical signs as they probably had no idea or were using up my mother's insurance and waited till her last pre-paid day approved by her insurance before finally sending her back to the hospital. One staff even told my brother my mother was intubated, so I called and got someone else who said "oh we don't do that here, so I asked why did someone call my brother and tell him something so traumatic?", of course she didn't know. My mother would still be alive today if this incompetent staff had better medical skills, better people skills, and paid attention to critical respiratory signs of distress and should've acted fast and don't ever tell older people they can't have help as they are paying your salary! If I could give 0 star, would give 0 or minus! read more

The ER ran many unnecessary tests for my daughter's bladder infection, which resulted in a running tally of almost $5500. If you have to go to this facility, question what tests will be run and deny testing that is unnecessary. Dr. Daugherty took a simple bladder infection and charged us almost $5500 for testing. It probably would have been almost $10,000 if we had allowed the CT scan, which we were not even informed that they were going to do. We all have choices--chose another ER if you can. read more

I was at their emergency room a few weeks ago for heaviness in the chest. From the time I got there to when I left, the place was run like a fine tuned machine. They were efficient, friendly, informative, compassionate and reassuring, There is not one thing they could improve on. Kudos to Dr Skotnicki and my nurse Crystal for being so caring. We have a gem here in Cranberry and I am thankful they are so convenient. Now if they could only have the same type of service at Mercy hospital. That place is a nightmare and needs to change. read more

I would very much recommend UMPC! I have a tree nut allergy and anxiety so, I have had to come here before. The staff are super kind, efficient and patient with you. I've been able to get in and out all within one day and get back to my normal everyday life. I very much appreciate what they do and I'd recommend anyone needing any healthcare to come here. They are simply top notch! read more

I usually go to this location , closer to me than Passavant for labs, X-rays, mammograms. I received a lab order from my cardiologist. Was trying to reach out-patient lab staff to determine if the unusual test ordered was fasting or non-fasting before scheduling. The operator answered stating that it's up to the doctor if it's fasting or not with a bit of a smirk. She did not transfer me to a knowledgeable lab person and I doubt her role is to give medical advice for lab tests. I did some research after being blown off , and the specific test clearly states a 10 to 12 hour fast. read more

Wonderful caring nurse and doctor for an ED visit on 12/15/18. I waited less than 5 min to be seen by a RN. Had tests done and was in the hosp. about 3.5 hours. read more

Nightmare experience!!! You gonna be charged crazy amount of $$$$$ for even flu swab test. Recently I took my daughter to get Flu Swab test with her doctor's referral and insurance card( we are active military family) because my doctor's office was run out of the flu swab. No emergency room visit, just a walk in as a regular visit, not even see a doctor and just a nurse took care of it. 5days later, We received a bill of $2,633.60 included discount of $658.40 and they didn't even charge to insurance after they made copy of her insurance card!!! Well hospital billing does make mistakes all the time but still I was Frightened with the bill I received because NO WHERE cost FLU SWAB TEST for $3,292.00!!!! I'm going through this bill fight with UPMC right now. Seriously this is like a SCAM to me. NO BODY should be go through something like this. Nurse are nice but I'll never go back there Again. read more

Over the years this has been my local go-to place for medical services as referred by PCP. Many specialties. I have used them for a number of routine issues to include xray for injury. That said, the facility feels old and dated. I must have changed hands of ownership in the past. Warning: The ER, as all ER's are, is expensive. Insurance companies are trying to channel people into the PCP channels, and the further testing into routing structure. Check you insurance co-pay for "emergency rooms." This might come as a real surprise. Most think of a $20 copay.... think about a $400.... yes. read more

Go here if you like price gouging. I went to the emergency room one night after not being able to sleep due to a rapidly worsening throat infection. I was unable to speak and and trouble breathing. A doctor came, did a throat culture, diagnosed the infection, and, after much coaxing from me, prescribed an antibiotic. I was in and out in less than an hour. The bill: $1,100. $900 for the emergency room and throat culture, $200 for the doctor. UPMC bills you for each separately. I called the customer service number to ask why the bill was so high. The customer service representative said that "the Centers for Medicare and Medicaid Services" (i.e. the federal government) sets the rate. I told him that I am not on Medicare or Medicaid. He said that it did not matter. The government sets the rate. Really? The federal government now sets the rate for medical treatment in the US regardless of whether the patient is paying out of her own pocket? After more probing questioning, I teased out of the customer service representative that the federal government sets the maximum amount that a hospital may charge a patient covered by Medicare and Medicaid, and that UPMC *chooses* to charge this maximum to all patients, regardless of whether the patient is on Medicare or Medicaid or pays with private insurance or out of her own pocket. Good to know. read more

They are horrible they send you home even though you are in pain. They don't listen to anything you say and base your results on tests that they feel you should have. read more

I went to their ER with terrible abdominal pain. My PCP told me to go because they thought my intestines were folding over themselves causing blockages and recommend a CT scan. I got there and they had asked if I wanted pain meds. I replied with "If i can just have a prescription dose of Motrin I'll be ok" I don't like pain meds, never did. Even when I had a traumatic C-Section deliver I said just rotate Motrin and Tylenol. So they do the CT Scan. Nothing showed up. No physical examine of where the pain was just a "we can give you a dose of meds here but there is no reason to keep you, it's your IUD and it moved go see your gynecologist." They gave me no prescription motrin, nothing for the fact I continued to throw up from the pain. Treated me like a drug seeker and kicked me out. I went to my doctor the next day who gave me a physical exam cause I couldn't even go to work from the pain... Turns out I have endometriosis and have a small tumor in my lower abdomen which my doctor said "did they even give you a physical exam cause this thing is impossible to miss." Will never go to their ER again. read more

I gave this hospital the top rating because I was treated there and I had two lung surgeries done at this hospital in one in November and the other in December of 2018. I felt I was treated like a king by all staff in the ICU, and to say Doctor Ryan Levy who done the surgery was great, very Knowledgeable, caring answered all questions. Even Now when I go for my checkups him and his office staff are great and show respect and concern for my health. Would recommend this hospital and Dr. Ryan Levy to all who may need this type of surgery. read more

Went to the ER for dehydration. Everything from intake to exit, including the ER doc, the ER nurses were very solicitous of my situation and couldn't have been nicer. After drawing blood, taking an X-ray, they gave me a couple of liters of saline and after 4-5 hours I was on my way. That was first rate... BUT, what was REALLY bush league was: (1) the questionnaire I received a few days later that wanted to know of my experience in the Ambulatory Surgery Center, a place I have never been in. CORRECTION FOR (2): Went to the hospital a week after my visit to the ER and asked for my records, a very helpful gentlemen asked for my drivers license, filled out the HIPPA form from the info on it, I signed the form and he gave me the records at no charge... (2) the other issue was that the ER folks assured me that my records would be sent to my PCP. That never happened and when I called to ask why, was told I needed to send a release and pay for the records to be sent. What a totally ridiculous situation!!! Why the mix-up and what is to me an untenable situation to be required to pay for records that I am legally entitled to by federal law and then to require a payment plus a release when the ER staff assured me that the records would be sent with whatever documentation that I signed when I checked in!!! read more

had my second eye surgery done there last Tuesday first catarac surgery was done at the Pavillion in Wexford The cranberry hosp had to be the worst hospital stay that I ever had.I felt like I was in a production line and some of the staff was on piece work.First of all your in there your scared because in a short time your going into the operating room and people will be poking you in the eye with sharp instruments,,believe me that was the good part after the treatment you received in the prep room. One of the anestheologists excuse my spelling, I'm 84 and have been out of school a very long time, anyway she could not have been any more rudd than what she was. I guarantee you that had I had my first eye surgery there instead of at the Pavillion in Wexford,, there would not have been a second eye surgery,Ican't speak more highly for Dr. Jeffery Karlick who did both surgerys UPMC as I said before was probably the worst experience that I ever had in a hospital stay Why is it that the staff at the Pavillion was so professional in their handling of a patient and UPMC was lacking in their training of their staff. I would tell anyone that may have a friend or a loved one that is going there for a proceedure to think twice I recommend the Pavillion great management and you can tell by the work of the nurses. read more

The hospital treatment was great but the billing is a nightmare and a scam. They are trying to make me pay for my hospital stay again when the bill was payed a year ago. Now being harassed by debt collectors for a debt I don't owe them. Will NEVER go back as a result of this. read more

I visited the emergency room to get stitches Friday afternoon. They were amazing. I was checked in & taken back within 10 minutes of getting there. The emergency room staff was so nice, so attentive to my needs & I was out within 45 minutes getting there read more