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    UPMC Presbyterian Emergency Department

    2.5 (56 reviews)
    Open Open 24 hours

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    Tom B.

    It's was really hard to find and than even worse throng to find parking because of the traffic and all the building are right next to each other. Than trying to find the entrance plus the room was a challenge but the do have a help desk and they were helpful. I was just a visitor but it seemed like nurses and doctors were doing a good job. It was a nice touch have a Starbucks,bank,gift shoo in the hospital. Also the visitor waiting rooms were nice each had a TV. The cafeteria was great with lots of food selections. The patient arrived in bad shape and was released in good shape so that's always a plus.

    Free holiday lunch--the only time I eat the Presby caf's food

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    Great doctors and nurses. But if you need to stay..., you ll wait for a room. Going on five hours after heart cath. Just wrong

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    Ask the Community - UPMC Presbyterian Emergency Department

    What are the reviews on the quality of service for liver transplant from live donor?

    Definitely have high high quality throughout the event but get to the scipper firsst come first servd.

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    Review Highlights - UPMC Presbyterian Emergency Department

    I usually go to UPMC Shadyside but paramedics suggested trauma center at Presbyterian.

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    Allegheny General Hospital - Generous pack of toiletries from Allegheny General Hospital!

    Allegheny General Hospital

    2.4(106 reviews)
    1.2 miNorth Side

    After a significant stay of over three days, which included a surgical procedure, I can confidently…read moresay that Allegheny General Hospital (AGH) provides truly world-class care. I am highly impressed and incredibly thankful to be a part of the Allegheny Health Network. From the moment I arrived, the quality of care was evident. The entire staff--from the administrative team to the dedicated doctors, nurses, and surgeons--were not only competent and talented but also genuinely friendly, patient, and attentive. Every question was answered with care, and I always felt respected and prioritized during my recovery. Beyond the medical excellence, the hospital environment itself was superb. The rooms were impeccably clean, and the attention to hygiene was constant and reassuring. Even the food was delicious and provided great comfort during my recovery. I was also deeply touched by the thoughtful details, like the substantial care package and the puzzles provided to help pass the time--a small gesture that made a huge difference in making the long stay feel more manageable. Allegheny General Hospital exceeded every expectation. If you are facing a stay or surgery, I would highly recommend AGH without any hesitation. This is an exceptional institution.

    Emergency room wait times are literally insane. We show up at 1130am and waited for 9 hours. It was…read moreso overflowed we had to eventually sit in the hallway while my wife was in excruciating pain with an iv bag hanging. We eventually got a room, just in time for me to have to leave because it was after 10pm and no visitors allowed. Not even spouses. The cafeteria is incredible though. Reasonable prices and so many options.

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    Allegheny General Hospital - Care pack with everything I needed, including a crossword puzzle and sudoku book!

    Care pack with everything I needed, including a crossword puzzle and sudoku book!

    Allegheny General Hospital - This care pack came with an eye mask, some earbuds, a lip balm, a pencil, and a book of sudoku and crossword puzzles.

    This care pack came with an eye mask, some earbuds, a lip balm, a pencil, and a book of sudoku and crossword puzzles.

    Allegheny General Hospital - Spicy chicken sandwich

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    Spicy chicken sandwich

    University of Pittsburgh Medical Center

    University of Pittsburgh Medical Center

    2.8(18 reviews)
    1.8 miOakland

    I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

    I was brought in the University of Pittsburgh medical center in the emergency room. The emergency…read moreroom nurses had amazing bedside manner . I was transferred to the 8th floor for two days where the nurses and the doctors exceptional patient care and were so nurturing understanding and empathetic to everyone of my needs. I was transferred to the cardiac floor the nurses and doctors on the cardiac floor went above and beyond to ensure I was comfortable stress-free and well taken care of. Floor 8 Christine and Richard were so incredible with bedside Manner and taking care of any questions or concerns that I had. On the cardiac floor natalie and Riley are the definition of an exceptional spectacular knowledgeable nursing team. They went above and beyond the scope of Nursing. They were such great listeners they had such great knowledge their personalities were incredible and they made sure every need of mine was taken care of with such a sense of urgency in such a sense of caring that I would recommend uPMC to anybody with any health issues. I give floor 8 and floor nine of UPMC 10 out of 10 Stars in would highly highly suggest that if you want some of the best nurses and doctors in Pennsylvania to use this facility. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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    University of Pittsburgh Medical Center - This is me being well taken care of by the great team that cared for me and treated me like I was so important

    This is me being well taken care of by the great team that cared for me and treated me like I was so important

    University of Pittsburgh Medical Center - Shame on UPMC for hurting the Jamestown Community

    Shame on UPMC for hurting the Jamestown Community

    University of Pittsburgh Medical Center

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    UPMC Montefiore - Headed to the bridge

    UPMC Montefiore

    2.4(14 reviews)
    1.8 miOakland

    I am sharing this experience in the hope that it serves as a warning to families of elderly…read morepatients--especially those who do not have a strong advocate present during their hospital stay. My 87-year-old mother, who has congestive heart failure, underwent a scheduled 4-hour surgery to repair both her bladder and bowel. We arrived at 5:00 a.m. for a 7:00 a.m. procedure. We were told by the surgeon that she would recover for approximately three hours, be up walking, eating, and likely discharged the following day. She was finally brought to her room around 2:00 p.m. At that point, she had not eaten in over 24 hours. I called the cafeteria to order her lunch, supper and breakfast to ensure that she would have her meals. When we left later that afternoon, staff were gathered in the lounge talking, and this became a recurring observation throughout her stay. All staff were in their twenties and it brought back memories of the Lord of the Flies. That evening, my mother called me in distress. She had not been walked, was unaware she had a catheter, and was in significant pain. While on the phone with her, we timed her call button--no one responded for 15 minutes. The following day, I attempted multiple times to get updates from a physician, Dr. Erika Ong, and request an additional day of observation, given her condition. Communication was extremely poor--calls go through a general number, and no one identified themselves clearly or provided direct answers or direct call back numbers. When I arrived at the hospital that evening (after a 1.5-hour drive), I discovered my mother had received neither lunch nor dinner. She was also dehydrated, with 3 empty water containers. When my husband raised this concern with staff, instead of addressing the issue, the situation escalated unnecessarily. A nurse accused him of using inappropriate language, which did not occur, and security was called. Meanwhile, the real issue--an elderly patient missing two meals--was not promptly addressed. She was eventually given a microwave pizza at 8:00 p.m. Over the course of her stay, several critical issues arose: * She was not walked for over 24 hours' post-surgery * No one explained the meal ordering system - for which I have attached a photo of the system * Communication from doctors and staff was inconsistent or nonexistent * We were not notified of a heart episode she experienced at 3:00 a.m. * Staff repeatedly avoided providing names or clear answers One nurse, Appithany, and another, Olga, were compassionate and helpful, and I am grateful for their efforts. Unfortunately, they were exceptions. I also attempted to escalate concerns through a patient advocate, but was misinformed, denied the ability to document the conversation, and ultimately never received the promised follow-up. My mother was discharged at 4:30 p.m. on Saturday from a Thursday operation, and it truly felt like an escape from Alcatraz. The entire experience felt chaotic, disorganized, and lacking accountability. Basic patient care--nutrition, mobility, communication--was not consistently provided. This experience highlighted serious concerns about staffing, training, communication, and patient advocacy. I strongly urge families with elderly loved ones to ensure someone is present to advocate on their behalf at all times. I would not feel comfortable taking my family dog for treatment here. This will be escalated to the PA Department of Health as well as Medicare.

    I was under the care of UPMC Montefiore after I needed jaw surgery in two spots due to the bones in…read moremy lower (mandible) jaws getting broken from DV . The staff was less than friendly and did not care about my needs or concerns. The daytime nurse had a really rude attitude and kept giving smart remarks to me when I would ask questions about what I should expect for recovery . (This was before discharge) The nighttime nurse left me crying in agony and pain for an hour straight without checking on me or responding to the call light / bell , never seeing my needs even got met. I asked every nurse I had for better pain relief as I only got prescribed ibuprofen and Tylenol every 6 hrs for a major jaw surgery and they blew me off and didn't care . I also have a blood clotting disorder and SHOULD NOT be taking ibuprofen that often as it can cause me to get a clot and possibly DIE ( WHICH THEY KNEW ), if I wasn't aware of this or in the right state of mind to even care that could have cost me my LIFE. This hospital is a JOKE and it is very sad people have to deal with assholes and staff who couldn't care less about you in the middle of suffering and just needing a helping hand to lean on ! Do better upmc montefiore I could say so much more but do not have time . I'm sure the point here is given ! Please everyone I DO NOT RECOMMEND THIS HOSPITAL. IF I WOULD HAVE KNEW THIS WOULD BE MY CARE I NEVER WOULD HAVE WENT! WE DESERVE BETTER CARE !

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    UPMC Montefiore
    UPMC Montefiore - Dietary Instructions

    Dietary Instructions

    UPMC Montefiore - Godfather of transplants

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    Godfather of transplants

    AHN McCandless Neighborhood Hospital

    AHN McCandless Neighborhood Hospital

    3.3(7 reviews)
    8.9 mi

    I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

    I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

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    AHN McCandless Neighborhood Hospital
    AHN McCandless Neighborhood Hospital
    AHN McCandless Neighborhood Hospital

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    UPMC Presbyterian Emergency Department - hospitals - Updated June 2026

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