I've had had plenty of packages delivered on time to my residence and even at the store for pickup…read morethankfully through great customer service and online tracking. I'm not a fan of the Confusing AI virtual assistant, however, if you get in person contact with Customer Service at any store, they usually can get a hold of what's going on and get you rolling for the next day's delivery if something's not on time. Plus, they're also wonderful with overnight documents you need to send out and their business center is Premo too! On behalf of Will and The Word Music and Sweetwater, thank you FedEx!

We were just trying to print something from our phone...The girl working in this store or should I…read moresay the girl in this store with a FedEx shirt on is worthless did not help us at all.... I actually asked for her help the only thing she told us was... you can't print from a cord plugged in .... I think her name was Stephanie.... Left there and went to a UPS store and they got it printed

The service received at Qwik Pack was deplorable to say the least. The young lady was not…read moreknowledgeable and rude! When I tried to wrap up my transaction by handing her my item for shipment she barely made her way back over to the station she was helping me at from engaging in a full blown conversation with a coworker. If I didn't know better I'd thought I was a bother to all and not a customer. The location is convenient and if that was not the case I can't see why anyone would want to even enter the doors. The value of items and services offered is as to be expected for a package shipment store.

Have used this store for many years. The staff is always super helpful and courteous. They always…read morego over the different price points and can offer their insight on different services with great accuracy.

The UPS Store was well staffed and efficiently operated. There was a line but it thinned out very…read morequickly as employees were busy ensuring all customers were serviced and needs addressed. I visited the store to have documents notarized as it could not be done at my local bank. BETH did a superb job of assisting and was warm throughout the interaction. I was not expecting a $10 charge per page notarized so be aware if you have that need.

came in 9 am with like a million returns I was helped with every single one with no issues. thank…read moreyou for making my trip easy. Lexie

SAVE YOUR NERVES AND SHIP BY UPS! being in business for 6…read moreyears, and every other time there is problems with deliveries! ALWAYS DELAYD, always some kind of issues that we have to call and waste hours on customer service and then still drive around the town trying to pick up the package!!!! WORST SERVICE EVER on a multiple occasions!

If I could give 0 stars I would!! Delivery set up for Saturday. I'm letting my dog in from the back…read moredoor and the doorbell rings. Before I can walk to the front door, I watch him driving off...unable to deliver! Rude driver can't wait 20 seconds to make a delivery, expecting you to be right at the door as he is walking up in his ALL DAY window to show at your house!! Immediately call and they said they would call the driver to have him drive back around the development. Apparently, that is impossible to do!! Next 2 attempts with 3 and 4 days from now during the day when we have jobs and are working. ONLY thing they can do is hold it at their facility 5 cities away!! NEVER using or ordering from ANYBODY that uses FedEx Shipping again!! UPS and USPS use much more courteous people that like doing their jobs and way friendlier as well!!

They need more people working here in opening hours helping customers. The store itself needs to be…read morecleaned. The trash bin was broken with a tacky handwritten sign. The one lady Priscilla was friendly but firm. She kept directing customers to use the kiosk. The costs for mailing is getting ridiculously high! My service request was a simple return, completed efficiently.

Mail carrier has left outgoing mail in the box at least three times. He seems to think he doesn't…read morehave to stop to get it if we're not receiving any mail that day.

Three girls working. 2 customers; 1 with 51,002 boxes to mail and 1 who needs one document…read morenotarized. Apparently, only one of the girls can notarized. So, instead of quickly notarizing the ONE document while the other girls wrap the 51,002 boxes, she makes the customer with ONE document to be notarized wait for 41 minutes while she wraps the 51,002 boxes. Service? Not much. Friendliness? Sorely lacking.

Always excellent service with a smile. Very busy place so you may have to wait a few minutes, but…read morerarely too long.