Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

Worst experience ever! Manager was incompetent with a horrible attitude when I asked her to enlarge…read morea document and her employee kept making mistakes. I went to Minuteman Press where the person actually listened to my request, treated me with respect, and I was in and out in 5 mins with 0 mistakes. Never going back there again. Such a joke.

Great service and super friendly staff. I Just Needed A Couple Of copies. The guy did it for…read morefree. I tipped 2 bucks. Super nice will be back if needed.

First, I'd like to welcome this new business to the neighborhood. After looking online and calling…read morea few printing services, I found The Shipping Locker's prices to be very competitive and much less than other businesses. I rushed in on a Monday evening a few minutes before closing and spoke with Eric. He was very friendly and helpful. The store was closing for the day and Eric offered to work on my print job and call me the next day. As promised, Eric called on Tuesday morning to notify me that my order was complete. The finished product looked amazing! Nice quality card stock and color printing. I requested two copies per sheet and he even cut the paper for me. I highly recommend and look forward to using The Shipping Locker for future projects.

Great prices and service. All of the workers are friendly and trying to help you find the best…read moreprice for shipping. They offer frequent discounts on products, sometimes spur of the moment with no coupons. This is my go-to place for shipping and printing.

I had a horrible experience with UPS. Would give them a zero star rating if I could. My cardiac…read morestethoscope had a warranty good for 6 years. I took it to my local UPS to mail it to a company for repair. I brought the label and the stethoscope repair paperwork. The stethoscope repair paperwork was to be placed in the actual package with the stethoscope. The only thing I didn't have was a mailer. When I arrived to UPS, I gave assistant manager Tyler Kirby the label, stethoscope, and repair paperwork, and he told me "don't worry about the price of the mailer. I got it." I then left after Tyler Kirby handed me my receipt. I did not see him pack my stethoscope. Two days later, I received a voicemail from the Healthcare Service Center who was to repair my stethoscope. The company also sent me an email stating that the mailer was received by Carli Langevin, material handler, and hand brought to her by their receiving team because they could feel nothing was in the envelope. Carli Langevin told me she broke the seal, sending me a photo showing that only the stethoscope repair paperwork was inside. After I received that voicemail, I called UPS and spoke with another assistant manager on the phone. My mother also called UPS and she was told that I could go back in and speak with the manager Crystal McIntosh who would help me file a claim. When I went back in to UPS, Crystal was not there, and the assistant manager who I spoke with on the phone told me I would have to file a claim online and would need a picture of the front and back of the mailer. Carli Langevin, the materials handler for the repair company, sent me a picture of the front and back of the mailer per my request. There were no breaks or cracks in the mailer. UPS did not offer to look back at their cameras to see if anyone had stolen the stethoscope in the store. Interesting to note, the inside of the envelope from the picture sent to me by Carli Langevin from the Healthcare Service Repair Center was 2 days later and a different time than the date and time on my receipt. When my claim was filed to Better Business Bureau, UPS messaged back saying "Tyler accounts that he put the stethoscope in the mailer as Laura was standing there just as he would with any other package/customer." I rejected that response because the statement from UPS was false and inaccurate. I did not see Tyler Kirby, assistant manager, pack it in front of me. Crystal McIntosh, manager, did not pull up cameras to review. I will not be taking my business to UPS on Eastern Bypass in Richmond, Ky, and I don't advise anyone else to either, because it seems they have sneaky hands. They're dishonest and not worthy of your business or time. I was not provided a refund.

This store is by far my favorite one stop shop! I always feel so welcome coming in here and sending…read moreout my packages. I have been coming here for years and always trust them with my packages rather it's over seas or across the US. Without a doubt I'll be sending friends and family along with businesses to this location ! Thanks so much UPS 3398!

Excellent service with Steve! He helped us ship many boxes back to California! He was extremely…read morecareful and was very helpful and even helped carry boxes from car! If you want packages to arrive safely go to this Fed Ex office! Great service!

From the owner: FedEx Ground, FedEx Express, Drop off location,, Amazon returns, USPS services Pack and Ship…read moreStore, packaging materials and envelopes, many sizes of boxes for shipping and moving boxes

They're always so nice and efficient, accommodating. They are conveniently located for me, and…read morethere is aways easy parking.

This is the greatest place. No long lines like at the post office. They will box and ship…read moreeverything for you. They keep your addresses in your account so it is easy to quickly send those last minute gifts or documents to those people and places important to you. Very friendly and excellent service.

We shipped a box of presents right before Christmas with the Box Stop and through a clerical error…read moreit was sent to wrong address and to top things off porch pirates made off with the package/Christmas Gifts. I met with Michael at the Box Stop to discuss what remedies might be available and after a couple of discussions, Michael and the Box Stop stepped up and made things right. He and his team were very professional and I would recommend them to anyone. Five Star Service.

I mailed a very important letter from the Box Stop. I paid…read morefor tracking and trusted their experience and customer service. The letter was never scanned and there was no tracking information available. After a trip to 2 Post Offices and an unpleasant conversation with an employee. I was told that I would have to contact the owner, Christy Adkins. I called her and left a voicemail, no response. Today, I went in and had an unproductive and unpleasant conversation with Christy. She said she was just asking questions but clearly she understood that I wanted 1. wanted my money back 2. wanted to make sure no other customer had this problem. I left without a refund and was basically called unchristian and a liar. Additionally, I incurred a stop payment fee from the bank. I have used this business many times before. Beware. If there is a problem, it's your responsibility and fault.

The best company for same day delivery. Professional staff. You are treated with respect and…read moresuperior Customer service.

I tried to use this guys service and after I emailed him he did not respond to me so I reviewed him…read moreand he threaten and was extremely rude and unprofessional. I will not use his services

I visited this UPS Store at 420pm on December 6, 2018. I needed to print out a 344 page Law Book…read more There were a couple employees there and I was quickly taken care of. The place was very clean. I was quoted $35 dollars to print the booklet, have it hole punched, and placed into a binder. Sweet!! Total cost was 29.18 Total time spent: about 30 minutes. Excellent job UPS Store. Quick, friendly, and reasonably priced. I will be bringing my printing needs to you in the future. Jim W

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.