The spring on our garage door broke and we couldn't even open it manually. Called and they came the…read morenext day which was awesome. Ended up scheduling them to also install 2 new openers for the following week. Both times Bob was the service tech. Bob and Jamie in the office were both professional, nice, helpful and fast. It was incredibly easy to deal with Empire both with the emergency service and the new openers. I had such a positive experience and would highly recommend them.

Called on Tuesday- they came Wednesday afternoon assessed the problem and fixed it. Jamie(?)…read moreanswered the phone and was so pleasant and helpful - also very reasonably priced which I appreciated. I am happy to have been able to support a local business .

Needed an emergency repair for a busted garage door for my parents on the lake. Nick showed up on a…read moreSunday evening, assessed the situation and came back the next day for the repair! He identified other issues which he fixed, restrung new cables, and serviced everything. Knowledgeable, fast, thorough and awesome service. Nick, THANK YOU! Nick, you have a customer for life and the other guys could learn a thing or two from your amazing customer service! Thanks again!

Nick was efficient, friendly responsive and reasonable. Would highly recommend to anyone in the…read morearea in need of a garage door repair.

I gave up trying to find a repairman to fix my one door and check the other if it needed work. Yelp…read moresent me two offers and I chose D&S. The owner, Doug, was very nice considering he has a limit on distances to help clients. I am on the border, so to speak, but he said that he would send his man anyway. I called yesterday and the doors were checked and the the door that needed the work was fixed in quick time. The repairman, Steve, was very friendly and we gabbed a lot while he worked. Terrific service and, in my case, next day service! I HIGHLY RECOMMEND D&S O.D. for your overhead doors!

Purchased 3 Amarr garage doors with Liftmaster openers. Doug was very helpful, very responsive…read more Always followed up. Never had to chase him. Installation was very well done. The doors close like refrigerator doors and look great. Not cheap but very fair. Can recommend without any reservations.

Calvin did an amazing job fixing up our porch last year. Our neighbor even came by to say he could…read moresee how much effort Calvin was putting into making sure he did the job perfectly. His price was very fair and reasonable, he is extremely responsive, and the quality of work is superb. I would definitely recommend reaching out for your handyman needs.

On the strength of their Yelp rating online, several months ago I reached out to thsi ccompany for…read moresome work to be done around the house. I called them and didn't actually get to talk to the handyman person; instead, I talked to his assistant (who acted like an intermediary). He stressed that the repairman (Calvin I think was his name) was busy through at least a couple of weeks but that I should text some pictures of what we wanted done to a certain number and he would get back to us. I did as requested, but no response came. We followed up with additional emails, and then another call when I was told that Calvin was very busy but would get back to me. Two months later, and I haven't heard back from them. Would I love to hire them? Yes. Would I pay them to do the jobs we need? Yes! Will they ever get back to me? We shall see...

We had the garage floors done to cover up some stains and improve the appearance of the garage. The…read morecrew were amazing, they were on time, quick and went above and beyond. I've already recommended them to friends.

We had our garage floor done approximately 4years ago. I love the look and the owner was great to…read moredeal with, however, after a year there were 2 sizable cracks by the door. They sent some one to fix it but you definitely see the repair, but the most annoying thing is when it was being prepared the floor wasn't pitched correctly so water pools right in front of the door leading into the house. Dealing with this every time the car drips water after rain hasn't made me very happy.

My aging mothers has not kept up with repairs to her house so I had a new very basic garage door…read moreinstalled to replace the rotted one last Fall. Sean was so professional and nice and he actually replaced it himself in no time. He didn't make me clear out the entire garage either, just a bit in the front, thank you so much for that, as it's pretty full! Other people that stopped by to give me quotes were condescending and rude and wanted almost the entire garage cleared out. Sean was really great and understanding and obviously extremely capable. Just ran across the receipt today and realized I forgot to write a review, can not recommend more! Also very fairly priced.

Never "yelped" before. However,…read moreNeeded a new garage door opener. Called, next day appt., Quick installation, and thorough explanation. EXTREMELY professional. Would recommend HIGHLY.

Bad experience, not recommended. Scheduling mishap that they try to blame me for. Couldn't even get…read morepast a quote with these guys.. in my experience any company with a too good for the customer", attitude is just the tip of the iceberg. How do you think you'll be treated if you have issues? Purchasing my garage door elsewhere....

We had a broken torsion spring. It was fixed, but we had issues with pricing. I called to discuss…read moreless than 2 business days later, and the office personnel is extremely rude. I left out details on my Google review (review attached) and sent them privately to the business (email attached), but the review response they gave was so rude! Makes me wish I didn't leave anything out! I edited the review after seeing her response (edited review attached).

Unfortunately the business is now closed. You will find the number for the tech that used to do the…read morework by calling the business number listed. Sadly, Joe passed away in April 2022. https://www.legacy.com/us/obituaries/timesunion-albany/name/joseph-greene-obituary?id=34299670. I am simply a customer, and only found out when I needed more work on my garage door. Joe's service was excellent. You can see all the positive reviews here. Joe was pretty open that he had cancer several years ago. Again, I am simply a customer that only spoke to him in the phone. I happened to have some work done in 2021 and he let me know the cancer was back (I asked how he was doing). His tech let me know that was what took his life. I really didn't know Joe but from my interactions that are confirmed by all the positive comments here , Joe was a gentleman and a great business owner.

AWESOME COMPANY! My garage overhead door broke yesterday when I left for work. A company I used…read morebefore gave me a date 2 weeks from now to come and look at it. I called Greene and spoke to Joe, the owner, around dinner time. He sent Jeff this morning who evaluated and gave me options. It was 20 years old so I decided on a new one. Bill arrived promptly thereafter to install my new garage door opener and showed me how to use it. The whole team was super friendly, professional, and QUICK! If you need this type service don't look anywhere else! You won't be disappointed and I'll recommend them to everyone!