Unfortunately the business is now closed. You will find the number for the tech that used to do the…read morework by calling the business number listed. Sadly, Joe passed away in April 2022. https://www.legacy.com/us/obituaries/timesunion-albany/name/joseph-greene-obituary?id=34299670. I am simply a customer, and only found out when I needed more work on my garage door. Joe's service was excellent. You can see all the positive reviews here. Joe was pretty open that he had cancer several years ago. Again, I am simply a customer that only spoke to him in the phone. I happened to have some work done in 2021 and he let me know the cancer was back (I asked how he was doing). His tech let me know that was what took his life. I really didn't know Joe but from my interactions that are confirmed by all the positive comments here , Joe was a gentleman and a great business owner.

AWESOME COMPANY! My garage overhead door broke yesterday when I left for work. A company I used…read morebefore gave me a date 2 weeks from now to come and look at it. I called Greene and spoke to Joe, the owner, around dinner time. He sent Jeff this morning who evaluated and gave me options. It was 20 years old so I decided on a new one. Bill arrived promptly thereafter to install my new garage door opener and showed me how to use it. The whole team was super friendly, professional, and QUICK! If you need this type service don't look anywhere else! You won't be disappointed and I'll recommend them to everyone!

It's a short story: Last night when I'm about to put out the trash and recycling for weekly pickup…read moreI discover that the Genie garage door opener system original to our house is broken, and both my garbage and my car are entombed in my garage. A quick Google search showed how to manually open the door but it was clear I couldn't live with it that way, so I called Art's number. I expected voicemail, but the man himself answered. I described the problem (a grinding noise with weird tugging/releasing on the drive chain) and he diagnosed it and said he could swing by in the morning. This morning he was here exactly when he said he'd be here, got up on a ladder to point out the problem to me (his diagnosis from my lousy description was absolutely accurate and obvious once he took the unit apart), and he was very honest in saying that because of its age (20+ years) the unit needed replacement. He presented three cost options and I found them to be quite clear and quite fair. He recommended a complete replacement with a Chamberlin system and offered to replace it later in the same day, and we took him up on it. He returned (again, exactly when he said he would be here to the minute), installed the system, and it was a dramatic improvement just as he had promised. We would highly recommend Art for any garage door issue. Having been homeowners for nearly 50 years we know that garage doors are a specialty, and Art's experience and honest business sense made for a very positive experience.

At almost 5 pm, with my car in the garage, the door wouldn't open and I was stuck. I saw Art's…read moread and called. Art picked up the phone right away. I told him the issue and he asked where I lived. He said he had just finished another job and was nearby. He arrived a bit later and saw that I had a broken spring He had replacement parts on his truck and spent the next hour and a half, in the frigid cold, replacing the springs. (He quoted me a price for one spring and said he could replace both springs for just a bit more since they were both of the same age.) I can't say enough good things about his great work, service and responsiveness. I am so glad I made that call to Art.

My 20-yr old garage door opener finally gave up the ghost. Charlie came out as soon as we could…read morefind a good day for both of us and replaced the opener. He was knowledgeable and quick. I'd recommend him!

I had a broken spring on my garage door.Charlie responded right away and arrived at my house to fix…read moremy door. He surely knows what he is doing and replaced my old springs with new ones. He lubricated the rollers and adjusted the door opener for best operation. His pricing is far better than the big guys with high overhead costs. Any issues that may come up with my garage door, I will always call Charlie at Albany Saratoga Doors.

Do not, do not, do not use Precision Overhead Doors. The repair was not done correctly with a…read morewrong sized part. When the garage door did not go completely down - we were told it was due to the motor needing to be replaced. That was not true! It was due to the repair being done incorrectly and with a part that was not the correct size.

Replaced motor. We had fiddled with the 7 year old opener ourselves. It had been acting finicky…read more When we finally gave up we knew to call Precision who we'd used in the past. They were able to attend to our problem pretty quickly and the technician fussed to get it just right. It works like a dream - so quiet.

Bad experience, not recommended. Scheduling mishap that they try to blame me for. Couldn't even get…read morepast a quote with these guys.. in my experience any company with a too good for the customer", attitude is just the tip of the iceberg. How do you think you'll be treated if you have issues? Purchasing my garage door elsewhere....

We had a broken torsion spring. It was fixed, but we had issues with pricing. I called to discuss…read moreless than 2 business days later, and the office personnel is extremely rude. I left out details on my Google review (review attached) and sent them privately to the business (email attached), but the review response they gave was so rude! Makes me wish I didn't leave anything out! I edited the review after seeing her response (edited review attached).

The torsion spring on our door had broken one night after we got home. The next morning, at 8:00AM,…read more I called Koops Overhead Doors since we couldn't get our cars out and told him we had an appointment that day at 12:00. Jamie showed up at our door at 8:30, repaired the door and was on his way by 9:15. These guys are absolutely the best in the area, reliable, prompt, knowledgeable and courteous. I would always recommend them. The price for the service was very reasonable

Called koops because my garage door opener wasn't working and I thought I checked everything that…read morecould be wrong,having said that I got a price on a new one not cheap but what everyone else's was getting so I setup an appointment for koops in the meantime it was suggested I check the power box's it was plugged in and sure enough it was the box's as soon as I plugged it into another powers plug it was working fine. So I left a message on koops phone explaining what was happening and that I was sorry but I wouldn't be needing a new opener. Unfortunately he didn't get the message,why I don't so he show up at the appointment time The point of all this is being as honest as he is he said he didn't get the message but no problem what a gentleman. So if you need a company for your garage door please call koops you can't do any better. You won't find a more honest person to deal with

My aging mothers has not kept up with repairs to her house so I had a new very basic garage door…read moreinstalled to replace the rotted one last Fall. Sean was so professional and nice and he actually replaced it himself in no time. He didn't make me clear out the entire garage either, just a bit in the front, thank you so much for that, as it's pretty full! Other people that stopped by to give me quotes were condescending and rude and wanted almost the entire garage cleared out. Sean was really great and understanding and obviously extremely capable. Just ran across the receipt today and realized I forgot to write a review, can not recommend more! Also very fairly priced.

Never "yelped" before. However,…read moreNeeded a new garage door opener. Called, next day appt., Quick installation, and thorough explanation. EXTREMELY professional. Would recommend HIGHLY.

Had a service call on 11/14/23 for a noisy door. Technician came, took about 15 minutes for the…read morevisit, said nothing to do except buy a new door opener. The visit cost $153 for nothing but a spray of lubricant on a safety spring. I googled "noisy Genie Screw drive door opener" and it said to lube the screw. Watched a video and then it cost me $10 on amazon for the lube and took less than 5 minutes. Simple fix!!!! Leo's is a rip off! Owners ignored my calls for 2 weeks when finally a secretary called me back and said they don't lube nuts and bolts and screws. Basically told me to pound salt. Stay away!!!

I don't like giving bad reviews but wanted to share my notsogood experience. My garage door needed…read moreto have the weather stripping on the bottom replaced. First no-show was due to the tech having an accident.. totally understandable...2nd no-show was due to a commercial customer (ok, guess my time wasn't so important).. when the tech arrived, he stated in 40 years he never seen such a problem. He recommended the garage door be replaced. He took measurements & told me the owner would contact me with an estimate. Didn't hear back until an invoice arrived 2 months later for $100. Called back to dispute charge. If they pursue, will lower this rating. Ps. Koop overhead doors charged a reasonable amount for replacement & were professional in every way.