Great location tones of great items, staff friendly. Prices are decent however if there is no price…read morethey will not sell it! No point in calling a manager they will just point at a sign. Completely ruined my entire trip because who is to say the item will be there another time. This is an issue that needs to be resolved idk if they make the item $5 $12 whatever. No retail store would allow this so try to compromise something.

I love value world!!! They are always adding new inventory and have a great selection.read more

This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

Not bad location, but hit-or-miss with product selection and cleanliness. On the plus side, two of…read morethree dressing rooms finally re-opened (post-pandemic) in 2025. However, in January 2026 the discount structure for regional stores has apparently changed, but there was no posted notice about it at this location as of January 15. The long-running 25% discounts on certain days and for certain groups are gone. The maximum now appears to be 10% and there are fewer specific discount days. Not sure about the Friday-Saturday 5 for $5 promotions that have also been running for many years; I didn't ask, and there was no signage the day I was there. As other thrift-store shoppers note here and elsewhere online, prices have been rising in recent years, while the cost of inventory has not changed (donations=free), and the dominant brands/origins of donated items reflect lower-quality products from Temu, Shein, Forever 21, Amazon brands, Walmart/Meijer brands, and Dollar Tree.

This Salvation Army location did not honor the 50 percent off clothing for the 4th of July as…read moreadvertised on the Salvation Army website. Apparently some patrons did get the discount then of course that changed when I went to purchase my clothes. I was purchasing before 2pm as that was the cut off time for the deal. Super disappointed and bad customer service. Left a message at the main office. Will see if they call me back.

This place is located off of Joy Road with a lot of parking out front. It is huge with the clothes…read morelocated to the center and the right as you enter (see photos). The prices were ok, not great, not as bad as some of the other reviews suggest. They do have kitchen equipment and electronics, books, etc to the left of the entrance. It's huge so you need to spend some time.

This Salvation Army is huge! The men's, women's and kids sections are massive. Not much children's…read moreshoes selection ever but they have an abundance of children's clothing. It's organized for the most part but sometimes the racks are a little crowded and hard to browse through. The book selection is also huge 4 rows/aisles of all types of books. The fitting rooms could use some love . Each fitting room I've been in had a broken chair rendering it useless unless you're setting clothes down . Some of the cashiers do take their time which explains why the line does get long . If you have patience , this is a good thrift .

Best store ever! Beautifully curated lux items and always as described. Jess is the best! if you…read moreare an avid lux and designer person this is the place for you! Staff is East to work with amazing unbeatable prices too!

From ladies' designer clothes, shoes, bags, belts and even fancy jewelry is available and sold as…read morepre-loved items. We were able to buy a dress for as low as $8. As first time customers, they ask if we would like to share our name and phone number to track their regular or frequent shoppers. I was given a $5 coupon that can be used on our next visit. Pre-loved items are in very good condition, sometimes a tag is still attached to it from the original store. Clothes Mentor smells so good that it sets your mood to shopping therapy mode ;-) They accepts cash or credit card payment. I could have given a 5 star rating however some of the staff were very insensitive to walk-in customers, most especially to those who don't speak or understand English at all. I saw the expression on their faces the dismay when an elderly customers ask and they seem to be not so helpful. You could hear the same answer like "whatever is out there is what we have". Also, some of them choose to greet whoever they want to greet that day. Very much commend one the clothes specialist working there named Linda, she was very polite, engaged in a conversation, and smiling the whole time. Lots of parking. Store hours Monday to Saturday starts at 10 am to 8 pm. Sundays open at 12 noon and closes early at 6pm. Still itching to spend your hard earned money? Walmart, Sketchers, Hobby Lobby and some other stores are open and just a few meters apart from each other.

Ok... I love thrifting. Though sometimes Salvation Army is not so organized or have friendly staff…read more This location was organized, and easy to navigate merchandise. I even found some amazing finds! This location was even clean and had friendly staff working when I went. I would highly recommend this salvation as the finds were better than some other locations.

Robin, our cashier, cussed out our baby. Making comments like "thank f***" after my sister took the…read morebaby out of the store. Right in front of the manager , who did nothing. If you're that desperate for workers, there are nice teenage kids who could do the job a lot better. Never coming here again. Your employees should never be swearing around or AT KIDS. He was only crying because they were moving so slow at the cashier. Why does it take two people to check someone out?

The manager is terrible, the store starts rushing you out an hour before closing time. Awful…read moreexperience.

It's a nice store, but the check out needs help. I waited 20 minutes to pay for my items. The…read morecashier was moving really slow. As soon as I was next in line, a woman jumped ahead of me. The cashier allowed her to! I couldn't wait more and threw my items in disgust

Every once in a while, when I'm in the somerset mall, I will pop in to the store depending on whom…read moreI'm shopping with. This place isn't for me. However, they have some cute housewares. It's very expensive for what feels like. Maybe something I could either upcycle or thrift. There is no service here, workers are not around to assist.

This place is so cute, but so expensive, it is hard to shop here for too much. I love their pop…read moreculture kitsch. They have so many unique throw back items that are irresistible. The clothing is often confusing though, it looks like vintage items but had premium and unaffordable prices. Oddly enough, I do like their sock selection and have bought many pairs here. This is a fun place to find those fun and unique gifts.