4-24-2026 0800am. We brought our red Cruze in for for several issues that needed to be addressed. Plugs, filters, coils, wipers, gaskets and tire rotation. The service we received today is exactly what any customer would hope for. We weren't disappointed at all. In fact very pleased and happy. Dan was our service writer and Dillon was our mechanic. Everything went very smooth and professionally. We are very happy. Incessant Research (Investigative researcher and journalist - not for hire) read more

I visited the body shop today for an estimate and was very impressed with how I was treated. Instead of just writing up an estimate and sending me on my way, Scott grabbed a towel and recycled thinner and wiped off the "scuff" on the bumper and re-fastened other sections of the front grille area. A mere 15-20 minutes of work and my vehicle's damage looked 90% better. This was done free of charge even after I asked several times if I could pay something for his troubles. Scott only asked that I put the word out about my experience at the shop and that having good relationships with customers from the area was important to him. Now I may not even need work done but if and when I do, my first stop will be to the body shop at Uptown in Slinger! read more

made appointment a month in advance. Had a GM Crete transmission installed less than a year ago, transmission was clearly leaking fluid. After diagnosis, they confirmed the transmission was indeed leaking fluid, but leaking through a seal in the transfer case which is not part of the transmission, therefore not covered under warranty. Once they found the issue, they said they could have it fixed by the end of the day. Turns out they were in no rush and the end of the day came and the vehicle wasn't done, had to take another day off work without a vehicle before the service. Charged over $800 total to replace an $11 part. They also claimed to do a 100+ point safety inspection, only about 10 things were inspected. I knew my rear brakes needed replacing but according to their inspection, I had 6 mm of pad remaining, rear pad was actually completely gone down to metal on metal contact cutting into the rotor and their technicians couldn't even find the most basic issue. I will never bring my vehicle back to the service center or consider them for a new car purchase. read more

I've been coming here for service on a number of past vehicles. Honestly, they never disappointed me. regardless of which vehicle they were servicing for me, ...Kia, Jaguar, H3, Acadia, Cruze, Tahoe or the others, I was always pleased. And, just so people know ...they 'DO' work on all kinds of cars. It doesn't have to be a Chevrolet. read more

While driving my daughter up to Neenah for a summer job as an intern, my Toyota suddenly had the check engine light come on. Pulled off in Richfield and after several calls to local car dealers who were too busy to help us, we called Uptown. The person answering the phone was helpful and said we could bring the car in and they would do a diagnostic scan right away. When we pulled in, the service tech immediately helped us. Within less than 5 minutes he had completed the scan and we were relieved to find out it was just an oxygen sensor and didn't need to be fixed right away. When we asked for the bill, we were told "No charge". I wish we lived near this dealership, cuz I would definitely come back. Thanks to Ken! read more

Came here after my trucks engine blew out they couldn't get us in a car with my dads score of almost 550 and with me also on it also one of the short sales lady was not even acknowledging us she didn't have no customer service people came in she invited them coffee drinks we came in she looked at us weird no one was really saying hello except for the front of the dealership the two lady's were very nice it's upsetting that people with no credit or low credit history can't even get a damn card these are the dealerships that make you feel bad about being an American citizen for as they would see me here a Mexican immigrant.... would not recommend this place read more

My salesperson Kelsey was great. I had not intended on getting the car that I did. However, after the test drive I fell in love with the car. I thought I missed the incentive but Kelsey followed up with me to let me know the incentive was still available. Now I'm the proud owner of a 2016 Chevy Malibu Premier. read more

I recently took my 2009 Suburban to Uptown in Slinger for oil consumption for a diagnosis and to see if the repairs would be covered under my powertrain warranty. I don't usually take my vehicles to dealerships but had to take it to a GM Dealership because of the warranty. I called on Friday morning around 9:00 AM and was told by the lady in reception that they probably couldn't look at it until the following Thursday or Friday and if that wasn't soon enough she could transfer me to the service department. I asked to be transferred and left a message for Ken. I didn't hear anything by 1:30 so I called again and told the lady that if I have to wait until Thursday or Friday that will have to do so please get me on the schedule. She then said she thought that they were around so she transferred me again and I got in for an appointment for Tuesday. Not wanting to drive my vehicle I had it towed on Monday so it was there on Tuesday morning for my appointment. I received a phone call from Scott on Tuesday morning at 10:00 asking about my warranty and who it was through and explaining the symptoms I was experiencing with my truck. He said they should be able to get to it that day and he would call me later. I didn't hear anything by Wednesday at 1:00. So I called and he said he had some information and that it was worn piston rings and that wear and tear was not covered under my powertrain warranty. I asked him what he thought and he said it wouldn't be worth tearing down and replacing the piston rings you'd be better off putting a new motor in. Which I agreed with. So I asked how much I owed and went and picked my truck up that night. I went and paid my bill which was $66.80 for the work. I asked the lady I paid if I could have a print off of the diagnosis test so I could see their work. She said there wasn't anything there and to go talk to Scott. When I asked Scott for the test results he said he didn't have one. I asked if he ran a compression test and he said they did not and have seen enough of these to know it was bad rings. I asked well don't you have to run a compression test just to be sure and again his reply was "we've just done enough of these to know that your piston rings are worn". So I just left it at that. I got home and looked over the receipt and here is what it said "Customer states that the vehicle has a big cloud of white smoke on cold" which I said when I called in. Next line "Customer states that the check engine light is on" which I also said on my call. Next line "Customer states the vehicle ism loosing oil pressure". Again, said on my call. Last line "Customer states they checked oil and it was not on dipstick". Again, on MY call. Diagnosis: Evaluate vehicle, recommended replacing engine $5,900 plus tax. Did they even need to see my vehicle or did I just diagnose it for them when I set up my appointment over the phone? I spoke with a mechanic that I know and he said to properly diagnose a vehicle with bad piston rings that you need to do a full compression test and a vacuum test. He has had the same issues at his shop and they have been fixed by replacing the drivers side valve cover which is an $80 part. My advice. Get a second opinion and make sure you have or take someone with you that has some vehicle knowledge before you start spending a bunch of money. read more

Would love to give it less than this! Finance department is terrible. We purchased a used vehicle, and were told that they worked with (list of) banks to get their financing rates. After pulling a credit report 3 times, they came back with a rate more than twice what we could have gotten at the credit union directly. Couldn't do anything at that point because we needed the vehicle, and they knew that. We signed all paperwork for financing, and even 3 weeks later they were still contacting us asking for multiple pieces of supporting documentation that we BROUGHT at the time of purchase, but they did not ask for then. Finance team, particularly Tracy and Andrea, were awful, so happy to have refinanced after a month. Just sorry that they received even a penny of interest from us. read more

Got a great deal on a 2017 Equinox. John did a awesome job helping us and explaining all the new things. I love my car!!!! Thanks Uptown Chevrolet! read more

I am very pleased with my new Chevy Equinox. The staff at Uptown Chevrolet was extremely helpful and made the experience a total pleasure. My test drive with Jim helped me to determine which features I wanted and convinced me that this was the vehicle. I was able to look at various interior finishes to decide which one I wanted. When I picked up the vehicle, Wally took time to show me all of the features in detail and be sure that I understood them. He also assured me that if I had any questions after I got home, I should call or come back in to the dealership for help. Everyone at Uptown treated me very well and went out of their way to be sure that I was completely satisfied with my car shopping experience. Thanks so much! read more

This place sucks ken rayeske is a crook .!!!! The guy is a lier... OK let's get to it the gm shop marked up the piece by 30% and u think .it a good deal hell no ...I spent grand and still had to take it to another gm dealer to get it fix that was 1400 ....never pay full price all way ask for 25% off on parts 10% off labor if your car is in that shop for a get a rental ...!!!!!! All bills over 400 ..you are paying for it and rember service writer at paid a present age on your bill shame on u ..ken ...Steve read more

Over the years we have had great service. We decided on a new Impala and they had what we were looking for. It took awhile for us to decide on what we wanted. We did a lot of tire kicking/looking a years worth.Kelsey was never pushy but informative and whatever we needed to look at or try she was there. When we were ready she was in a different position and Jimmy took over and took care of all of our needed details. The one thing that we stressed was the Service department was great over years ..consistent...with our high mileage vehicles. When it came time to buy the process was smooth and took care of the little things we wanted added for the long haul.Jimmy gave us a great tour of the car to make sure we were up to speed with the new tech stuff to get started.The used car and new car managers were great too..we didn't even trade and the used car manager sat down and made sure he said hello and were taken care of on a stop back for a second test drive...Clean place and nice staff...and the service department will cover ya. This is the first Brand new car my wife and I purchased...and it was a 2017 Impala with the 20% off and then some...We can stop by anytime if we have questions with the new features etc.. read more