The Refuge Cigar Lounge,located in historical and scenic Redlands California,is a terrific place to…read morepick up a great cigar,beverage and relax in a great cigar smoking environment.Prices are very reasonable and they have a great selection of fresh cigars and pipe tobacco. Very friendly environment with a snooker table available if you like! It was a great experience at The Refuge cigar Lounge! . . . #therefugecigarlounge #cigars #redlands Cigarlounges #californiadreamin #californiadreaming #upinsmoke #smokerings #relax #mensinterests

This place is the dive of the cigar lounge world. It has a lot of potential but it appears that…read moremanagement hasn't cared much in a long time. The employee we encountered was nice. Huge humidor, with 90% of the boxes empty. Most of the cigars actually in stock are unknown house sticks. The cigars are dry. Very dry. Straw hay kind of dry. It was so sad to see cigars in that condition. If you plan to smoke there, you have to purchase two cigars or a cigar and a drink. They only had water and coffee. ??? If you're going to make that a requirement, you should stock a bit of an array. The lounge chairs are all similar in status...old and run down. The TV was "locked" and the employee working said he could call the manager to get it unlocked...whatever that means. The cell service was abysmal (we were on AT&T) and while the employee started streaming music, it would play for a couple seconds and pause for even longer...leading me to believe there wasn't WiFi available. To be fair, we didn't ask. I'm sure at one point, this was a great place. It isn't anymore. I've been to many lounges and this was the most run down I've ever encountered.

This was our first visit and my brother and I had a great time. Our bartender for the night was…read moreJess and quite honest. It was one of the best experiences ever. A whiskey and bourbon collection and craft cocktail list is really unique and curated well. I can't highlight this experience enough. Can't wait to come back soon.

I love being at the Cigar Lounge Pivot, but the WI FI in here is TRASHHHH. It shows that it's…read moreworking but it doesn't.

We stopped in on a whim and were met by John the owner operator…read more He was friendly and talkative and he gave us information about cigars. The place is beautiful y'all! Nice and large leather chairs and it is designed nicely. There is inside and outside seating. There is a monthly membership for $60 where you get a locker and such. He is open really late and he has private events also. Come by folks you will enjoy it. Decently priced as well.

Highly recommend! Visit this cigar lounge! I rate it a 5 out of 5 stars!! It's newer from 2023 and…read moreit's super nice. The pictures online don't fully capture how nice this place is or the ambiance. Its a lot bigger and spacious than I thought it would be based on the picturesz I've been to several cigar lounges in the area and this one is very nice if you are near Upland & Ontario area. I enjoy the good amount of nice lighters, cigar trays, the coffee available, and everything you need to have an enjoyable smoke. The place is very clean! I love design of everything. I plan to visit more often. My friend Matt and I met the owner and he was super chill and welcoming! Very nice guy! He made sure to cut our cigars for us, had some laughs. He was super helpful. 5 of 5 Stars for the experience!

Simon is outstanding. The cigar lounge is exceptionally well run--clean, inviting, and stocked with…read morean impressive selection of premium cigars, including Davidoff and many other top brands. What really sets this place apart is the attention to detail: excellent customer service, knowledgeable staff, a welcoming clientele, and an atmosphere that clearly reflects high standards and pride of ownership. Stopping in before a round of golf was a real treat and one of the highlights of my day. If I ever decided to open a cigar lounge of my own, Simon would be my first call. A first-class operation from top to bottom. Well done.

Outstanding cigar lounge -- ask for Simon…read more Helios Cigar Lounge is exactly what a great cigar lounge should be. From the moment we walked in, the atmosphere was welcoming, relaxed, and comfortable. The lounge is clean, well-kept, and set up perfectly to actually enjoy a cigar without feeling rushed or out of place. Simon truly made the experience exceptional. He was friendly, knowledgeable, and genuinely cares about his customers. He took the time to make recommendations, answered questions without any attitude, and made us feel welcome the entire time. That level of service is rare and appreciated. If you're looking for a cigar lounge in the Palm Springs area where you can relax, be treated with respect, and enjoy great service, Helios Cigar Lounge is the place to go. Highly recommended -- and definitely ask for Simon.

First time in town and decided to drop in for a smoke after meeting some friends. Dee, or "D", I…read morenever caught the spelling, was immediately hospitable. Sat down with me and started chopping it up about life, which is why I frequent cigar lounges to meet new people and make friends. The decor was simple, but fit the mood perfectly, and the seats were comfortable enough for me to burn through two cigars in; very comfy. Would recommend and will drop in again next time I'm back in town, or shoot, maybe sooner for one of their cookouts or music shows!

I had come by to support the mom & pop shops sometimes you go to all the Bigger Venues and don't…read morerealize you can save gas and puli up to smoke , prices are Good ,selection will do for average smokers, sometimes Thats all you need.

Ok I'm not into cigars but this place was legit…read more It was my buddy's birthday and we happened to be in the area for work so I decided to go with him to Havana's Cigar lounge. We walk in and this place is HUGE. This place also has a lot of respect for their military and first responders with a wall dedicated to those that sacrificed their lives for the people they serve. The cigar selection was also huge. You name it they had it. The lounge itself was stacked with comfy seating areas and tv's. One thing that stuck out was their customer service. The staff were super friendly and welcoming. Let's just say my buddy wasn't happy to be in Hesperia on his birthday especially on a Tuesday. After visiting Havana, he ended up saying this was one of the best birthday's he has had in a while. This place is a must stop for those wanting to chill and relax with a stogie.

Love this place so much for football games. It felt like we were in someones living room watching…read morethe game! Go Saints!! Yes, he has NFL Sunday Ticket. Nice couches, big TVs, great choice of cigars. Bring your own food and drinks and have a great time! We enjoyed the conversation too. The owner and workers treated us like they were happy we were there. We will go back for sure, thanks Dennis and Bobby.

Decent and above cigar selection here and a place to smoke 'em. The shop has both indoor and shaded…read moreoutdoor seating. They also serve wines by the glass and have a few Belgian and German beers on tap. This is what we came for. The humidor is kept locked, and staff will escort you through it. Not a shopping style I prefer, but I get why they do it. We picked our sticks. Had a seat in a leather wingback chair. We were asked about our cut. The cigars were brought to us. Handed and lit. Beverages were ordered. We sat with a sack of sandwiches, fully imagining a perfect lunch-beer, beer-cigar combo. Turns out California tobacco lounge laws and health codes had other plans. Outside food isn't allowed if they want to keep their indoor smoking exemption, so the staff had to politely shut down our dreams. Fair enough, lesson learned. Eat first, then smoke. Paid at the end. Overall pleasant experience and decent lounge. For the wine crowd, I did notice some genuinely nice bottles available. That said, if you're not a cigar person, this may be a "love it or leave it" atmosphere. Most people seem to find cigar smoke either rich and cozy or like sitting downwind of a smoky campfire wearing a wool sweater. If you fall into the second category, you may want to grab your wine elsewhere.

This place completely missed the mark. The lady - working there was rude, unprofessional, and made…read moreus feel genuinely unwelcome. Her attitude was mean and dismissive, and there was no effort to provide even basic customer service. A cigar lounge should feel relaxed and inviting -- this felt like the exact opposite. Because of the uncomfortable experience, we left and drove about 15 minutes to Helios Cigar Lounge, and the difference was night and day. Helios was outstanding -- friendly, welcoming, and exactly what a proper cigar lounge should be. Ask for Simon at Helios. He made the experience exceptional and reminded us what great customer service actually looks like. Do yourself a favor: avoid this place and go to Helios Cigars instead.

Friendly proprietor, nice shop with a variety of cigars. Lounge has TVs to watch and jazz to enjoy…read more The denizens are friendly. Official Husband Day Care facility.

Service: 10. Selection: 10. Ambiance: 15. Don't let the…read moreexterior fool you--once you step inside, it's a whole different experience. I'll definitely be back.