Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

On Tuesday, August 18, 2026, I went to Computer Zone USA on Belmont Avenue to have MircoSoft Office…read moreinstalled on my laptop. The owner, Sultan Shariff told me he would install it on my computer at a student discount rate of $100. He installed the software and provided a printed receipt that reflected a total cost of $113.30 with tax and surcharge. No other details regarding the product are on the receipt. When I got home and reviewed the product key he texted to me I saw it was for Office 2021, not the current version 2024. I called Microsoft to discuss the differences and found out that Office 2021 would no longer be supported by Microsoft as of October 2026. That is less than 60 days from installation. I contacted Mr. Shariff because he did not disclose that he was installing old software that would be too obsolete to merit support and updates from Microsoft. I am a senior citizen and feel duped. This is Mr. Shariff's field of expertise and I believe he was well aware he was installing outdated software on the computer of an unsuspecting customer. If Mr. Shariff had informed me that he would be installing an older version of the software for $100, versus the current 2024 version, I would have declined the installation. I requested a refund and also attempted to offer a compromise on the amount of the refund request. He declined, saying no refund is provided once the software has been installed. He offered to install Office 2024 for an additional cost. I declined because I had been misled by his lack of disclosure and trust was broken. I am out of $100 and still have to purchase Office 2024. Seeking recourses for restitution.

For some reason, every time I've been to a Micro Center, I feel like I'm in some kind of technology…read moreclearance center of sorts. I don't know if that's the case, but it kind of feels that way. A lot of stuff here are brands I've never heard of, but you can find brand name stuff here (Apple, Belkin, Targus, JBL, etc). We came here to buy an external hard drive after the current one decided to die. When we asked an employee (I think his name was Hector), about whether or not the particular hard drive we were looking at would be right for its intended use, he was able to answer our questions. When we checked out, the cashier asked us a bunch of questions about what we were buying and if we had any questions. We asked her about protecting devices from static electricity, and she didn't have a clue about anything beyond scanning purchases and pushing the extended warranty plans. If you have questions about items here, just ask one of the employees...not a cashier. Overall, this is a nice clean store. Don't expect to find everything you're looking for. But if you need basic accessories and gaming stuff, this place has all of that.

My experience in the store was average, not great, but trying to contact them by phone, chat, or…read moreemail after - IMPOSSIBLE. I have a return credit that I'm trying to use online but for some reason, I have been blocked from their website with no recourse aside from going to the store, which is very inconvenient.

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

I had such a great experience here! They quickly repaired the computer, replaced the part (with a…read moregenuine part) and did so within an hour. I had an issue with my fans not working properly and it now feels like a new computer! I will be returning for all of my computer needs. The two gentlemen who were working also seemed ridiculously knowledgeable. Cannot recommend enough

He tried to sell me an iPad he said was new, but he refused to produce any paperwork with it. Their…read moreshop was chaos, electronics piled everywhere, very disorganized.

Anthony is the BEST! He's very knowledgeable and takes the time to things properly. 10/10. He's…read morealso a great guy and knows how to get the job done. Anthony has repaired several new and vintage components for me over the years. Great service! Bob Finholm

My E/V speaker control button was damaged and pushed all the way in and because of this speaker did…read morenot work. I emailed Anthony who emailed right back. "Hi, You'll have to drop it off so we can inspect it further. We charge $20 upfront for the inspection and will need it for a few days. Thanks." I brought my speaker to his shop and paid $20 to inspect. Still not knowing if he could fix or not. Inspection took two weeks and two days, Then I get a call from Anthony and he said he could fix the problem also my other control knob was also on the verge of breaking and he would fix that too. The estimate is between $180 and $200. I gave him the go ahead and my speaker was repaired within two days. I asked him if I could pick up the speaker within four days Saturday because I lived way on the south side and he said that was fine. When I picked up the speaker we tested it there to make sure it was working properly. Not only was it working properly and both control knobs were fixed but he added the knobs that were missing that caused the problem in the first place. My total charge including inspection $200. I 100% recommend Athonys Electronics, Friendly service, reasonable price, honest. I did not mind the inspection wait time it just shows that he does not rush jobs and wants to do it right. the picture on the right shows what the speaker knob looked like before I took it in. Pic on the left is what it looked like after.

The attendant is so unpleasant and the machines take quarters and you can't cha he a $20 bill…read more...but the ATM only dispenses $20 bills save your time.

Attendant lady is a piece of work. Overall, I would certainly not recommend this place. Prices are…read moresteep and in short: avoid this place at all costs.