I had a nasty scratch on the side of my beautiful Honda Pilot. When I took it to a local repair…read moreshop for an estimate, they quoted me double what Crash Champions charged and said it would take a week+ longer than what it took with Crash Champions. They were highly recommended by two family members, but I was hesitant given that they're 30 minutes away from me. I am SO glad I chose them. My car looks brand new again, and they even went above and beyond and touched up another area on my car. Then, as I was driving it home that night, I had stopped at a drive-thru & had to put my window down. Unfortunately it wouldn't go back up. When I called them the next morning, they took 100% responsibility and said they will be sending a mechanic to ME! (??!!!) That blew me away. I have never had that experience at any other repair/body shop. I can assure you that a Honda service shop would never send a mechanic to you, even if it was their mistake. Just utterly impressed with the customer service and care that this place offers. They will always be our body shop (which, hopefully we'll never need again!). Highly recommend them.

Went in for an estimate and was told someone would contact me on a day or so. That was a month ago…read more I would rather them just tell me they don't want my business. Waste time! I suggest you go to someone who will truly help you.

They are absolutely amazing and truly treat you like family. My truck was treated like it was their…read morevery own vehicle. They are very respectful, reasonable prices, quality work done right the first time.

From the owner: Vrana Frame & Body Shop provides Automobile body repairing and painting, Wheel Alignments, Wheel…read morebalancing, Suspension Services, and Collision body repair to the West Bend and surrounding areas. Family owned and operated Call us today for service!

Friendly service and my car was in great shape at pick up. Definitely would recommend to others.read more

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

This place is great! I went to Goff's to get my back bumper repaired after someone rear-ended me…read more The mechanics were friendly and helpful from the get go, and they spoke to me in layman's terms. It was clear they weren't trying to nickel-and-dime me. They simply looked at the damaged area, assessed the damage, and walked me through the reasonable estimate. Arranging a rental car was super easy, and they finished my car ahead of schedule. The best part is that they went above and beyond my expectations - they actually painted over a part on my bumper that was scratched, even though it hadn't been caused by the accident and it wasn't in the estimate, and they did it free of charge! They hand waxed, vacuumed, and washed my car before returning it. It looks better than ever, and I couldn't be happier about my transaction with them. I'd recommend them to anyone!

2011 Grand Caravan: From their website I scheduled a date and time to bring my vehicle in for an…read moreestimate and everything went as smooth and silk! When I arrived everyone was very friendly, they went over all the details with what needed to be done to my van. Their estimate was even a little less than the other auto-body quotes I received. The office atmosphere felt pleasant and relaxing (Very clean and friendly)! They did a fantastic job of repairing my van and actually finished the repair sooner than expected. I really liked how well my van was cleaned and polished when I picked it up. It had been completely vacuumed, the interior was wiped down. The outside of the van was washed and polished (even the rims were clean), it looked new again. Phenomenal customer service from start to finish! I would recommend Goff's in Germantown to anyone and everyone that needs body repair, detailing and much more! Thank you Goff's for a job well done, you have earned a new customer for life!

If you need auto body service or in my case are restoring a classic this is the place to go…read more Matt has true appreciation for the time and effort people put into their vehicles to get them to look new again. He took 40 years of neglect and made it look new again for me. Most important of all AFTER you've settled your bill if you have questions or concerns he'll still deal with you. That's a rarity more than anything these days. Give them a try, I'm sure you'll be as satisfied as I was.

Great customer service and repair work! I'll be taking vehicles back here, just hope it's never…read moretruly needed.

Poor attention to detail. No follow through on promises. Staff was not helpful. Owner rude and…read moreuncaring about customers happiness. Cannot recommend since there was zero follow through even though we were told he would handle it. I recommend taking your business elsewhere.

As much as I would love to give these guys 5 stars, I just cannot. The lack of communication in…read morethis process made this incredibly frustrating. They failed to tell me they had actually scheduled my car's appointment even though they said they would coordinate that part with me, which I didn't know until I missed the appointment. Ultimately, it took another 2 months to get my car on their schedule. Now the day I go to drop my car off and pickup the loaner is even more fun. The loaner car had been dropped off that morning after being in a "hit and run". Jim's Auto Body employee informs me its completely drivable, which is was. Then I get in the car and it reeks of cigarette smoke and the "service fuel filter" light is on. Now lets fast forward to the day I'm supposed to pick it up. Not only did they not call me, I called them to find out that it will not be ready for another 2 days. Again, the day it's supposed to be ready, I'm the one calling them only to find out it needs another 2 days before it's ready. Now the day comes for the third time, is my car ready? Oh would you know, it'll be ready just before 5pm on closing at Friday. Which inevitably means I cannot pickup my car until the following Monday. Here we go! Lets pickup the car, finally! It's done when I get there! It obviously smells very chemically due to having fresh paint, ok I get that. They left their dust and whatever mess it may be for my cleaning detail, thanks. The best part? I went to fill up the gas tank and had to the pry the cover open because it was taped shut still from being painted. Does it look better then it did when I dropped it off? Yes. Annnd don't forget the fun 3% fee when you pay with credit card, which adds up rather quickly when you have a lot of work done! Thanks guys. Just work on your COMMUNICATIONS!!!!!!