Thank you to the amazing staff of Uptown Valet for taking such great care of our bride this past weekend! As a Wedding Planner, you hope to never have to deal with a broken down vehicle on the day of the wedding but things can and will happen. What makes an excellent company like Uptown Valet stand out is knowing you can trust how they handle it. Not only were they offering a temporary solution by sending a replacement vehicle out before even calling to let me know what was going on, they were on the phone coordinating with me to make sure the needs of the bride and her family and friends were taken care of. I was pleasantly surprised when I walked out of the hotel to find not only the vehicle we thought was broken down had arrived, but an additional vehicle was there as well. The team of drivers were professional and prompt throughout the day and their vehicles are clean and comfortable. Previous to that, I had a bride whose venue had hired a no name valet service. On the night before the wedding, I received a call from the venue that they had not been able to get in touch with this other company for the last two weeks and weren't sure that anyone would be showing up the next day. One phone call to Arrington and he gathered a team of people together and showed up the next day to the rescue. I am so grateful to work with him and his team that I can trust and would without fail recommend Uptown over and over again to my clients! read more

I had the honor and pleasure of being part of a group driven by Vaughn last week. Not only was he totally professional, he was also warm and friendly. He did a spontaneous stop at a very yummy chocolate shop, which was super fun and really added to the day! I felt 1000% confident in his driving and was able to sit back and relax and enjoy the freedom and treat of being "driven". HIGHLY RECOMMEND Vaughn. read more

Yesterday was my wife's birthday and to enhance such a special occasion, it was her first night out after giving birth to our daughter last month! We had dinner reservations, and I felt that getting a limo to take us there and back would really help make this special day more memorable. Uptown Valet came highly recommended from people I know and they even found a way to exceed our expectations. The car came 20 minutes early, which I appreciated, and when my wife stepped outside to see the limo, she almost wept! Even though I was the surpriser, they found a way to surprise me with a bottle of champagne inside. Our driver, Jacob was such a nice guy and so dutiful! He told us to text him when the waiter gave us the check, and he was right there waiting for us outside the restaurant impressing the other patrons wondering who's limo it was. I am no celebrity, but Uptown Valet surely made us feel like big shots last night and played a major role in giving my wife a birthday she'll never forget! I look forward to the next special occasion I can hire them again. read more

Just had a great experience with Uptown Valet! We rented a van that fit 22 people. It came decked out with an ice chest, party lights, flat screen tvs, surround sound with access to radio, Pandora, and a personal iPhone. Our driver was no less than amazing! He loaded and unloaded all our heavy coolers, bags, and noodles. There's tons of space to put your personal bags and trunk space for whatever you want. I'd highly recommend Uptown Valet for any big group occasion you want to make memorable! read more

We had a Gala event downtown at the Bob Bullock State Museum and Uptown Valet was professional and delivered a high quality service. I highly recommend them! read more

These guys are great...Arrington is 110% service oriented and delivers on his promises. Spencer (our driver) did a great job and had a great sense of humor with our group. I'm definitely using them for my group transportation needs in the future. I highly recommend calling them for your next trip! James read more

Uptown Valet provided valet for our wedding at Woodbine Mansion in February 2020! I have been in the events industry for almost 8 years and knew when I got married the team at Uptown Valet would take such good care of us - like they have for all of my clients over the past years! Nick, Bobby, and of course Arrington are so wonderful and professional to work with. They always go above and beyond and make our lives so much easier from the planning side of things. As a bride, I knew my guests would be greeted and taken care of so perfectly as they arrived and departed the wedding and I couldn't appreciate them more! Thank you Uptown for making my life always so much easier! read more

I booked a SUV to take us to the Circuit of the Americas and then pick us up afterwards. What a game changer! We had a blast and it was nice not having to worry or wait for a ride. The driver was very professional and and the car was super clean. When he picked us back up, the driver had recleaned it from our trip out and replaced all the complimentary water bottles. It was more convenient, less worry, and the whole party can have fun! read more

We hosted a downtown condo tour for Austin's Elite 25 and Uptown Valet was awesome. Hernando was early and did a phenomenal job keeping us on track. Our bus was exceptional and in perfect condition. I would highly recommend Uptown Valet for your transportation needs in Austin. read more

First of all, they were the best deal in town, offered exactly what I wanted, I didn't have to pay for more than I needed. My friend was in town and we wanted to have reliable transportation that was clean and comfortable. Uptown was great! They sent me email confirmations. Will, our driver, notified me when he was on his way. He was on time (even a few minutes early). He was a good driver, very polite, and did a perfect job! I will absolutely use Uptown again and recommend them in the future! read more

My company hired Uptown Valet recently for a large dinner party in downtown Austin. We host a quarterly event with guests from across the nation so there are several logistics involved. The company (Arrington & Jackson, specifically) provided reliable and speedy service for 100+ guests and made it painless. Correspondence/payment was very easy, and every phone call or email was returned right away. The valets did a great job taking care of guests during the event; they addressed safety concerns and pick-up/drop-off locations without needing my direction at all. I always appreciate event staff that can address challenging situations that may arise throughout the evening without needing much direction so that I can manage other aspects of the event. I would recommend them for various types of occasions. read more

Used Uptown for Airport service for a very early Saturday morning flight, the driver showed up earlier than he had to, helped me get my bags into the car (my knees aren't in as good as condition as they once were!) and got me to the airport with plenty of time to spare. Would recommend this company for anyone's chauffeur needs! read more

This company is awesome. We hired a large bus from them to transport our out of town wedding guests to and from our venues. They were very easy to deal with and responded to our emails promptly. We were informed of our driver's contact number as well as a customer service number ahead of our event, should we need it. We did not. The bus arrived on time and followed all of our directives perfectly. They are a transportation company that you can trust to come through for you. Cindy G. read more

Uptown Valet was awesome!! So accommodating and easy to work with. I had a wedding and contacted several valet companies. Arrington was very professional, called and emailed promptly and gave a really fair price. I wanted special 'wedding valet' signs that he let me drop off to him earlier in the week, and they brought them to the venue for me. So nice!! I would use them again and again. Very pleased with Uptown Valet. Thank you very very much. read more

Horrible customer service!!! Used their services for my wedding, guests arrived 15 minutes after the ceremony start time and when I called to piece together the events that led to the delay, I was met with defensiveness and different stories from different employees. I was told by the owner that he would look into certain things and get back to me that day. That was over a week ago and I still haven't heard from him. Would most definitely NOT recommend this company!!!!! read more