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    Recommended Reviews - Urban Air

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    2 years ago

    Helpful 2
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    2 years ago

    Helpful 2
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    2 years ago

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    1 year ago

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    2 years ago

    Helpful 1
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    1 year ago

    Great spot to let the kids get some energy out. Well kept and lots to do for 14 and under

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    2 years ago

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    2 years ago

    some worker cussed out my kid told her she was annoying and said he was taking his sweet @$$ time

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    Ask the Community - Urban Air

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    Urban Air Trampoline and Adventure Park

    Urban Air Trampoline and Adventure Park

    2.8
    (70 reviews)

    My son used to love coming here and has attended many birthday parties at Urban Air over the years…read more We recently returned for his birthday, but unfortunately the experience was not as good as we remembered. While management states prices may have changed overall, our visit still felt very expensive for what was offered. An attraction we previously enjoyed was no longer available, which noticeably reduced the experience for the kids. As other reviewers have mentioned, there are additional charges for many things, including socks, games, and prizes, so the costs add up quickly. The venue also felt extremely noisy, overcrowded, and in need of a thorough cleaning during our visit. Most disappointing of all, my son and his friends ended up sitting around on their phones for much of the two hours because there simply was not enough to keep them entertained. That was never the case in previous years. Sadly, based on this recent experience, we do not plan to return. (Edited to address the reply from Payson C.)

    I don't know why this place has such poor reviews because my boys ages 7 and 10 spent 5.5 hours…read morethere yesterday and would've gone longer if I let them. I bought a Groupon which allowed them full access to all of the attractions, including the go karts and the sky coaster and that's what they spent most of their time on. Felt like the price I paid was well worth it. It was kind of busy between 12 PM and 2 PM but before and after that it was really quiet on a Tuesday so no long lines. We'll be back!

    Urban Air Trampoline and Adventure Park

    Urban Air Trampoline and Adventure Park

    3.1
    (88 reviews)

    We went to Urban Air for the first time for my son's friend's birthday party. The kids had a blast…read moreand came home exhausted, but too wired to sleep...go figure. We had their pizza (okay, nothing to get excited about) and the kids had Icees or their version of Dippin Dots. It's definitely on the pricey side, but okay for a party or a once in a while treat.

    PUBLIC WARNING -- URGENT BILLING + SAFETY CONCERNS…read more I'm posting this as a serious public warning. Based on my experience, I believe people need to be extremely cautious before giving this business their card information or trusting them with services on-site. Billing behavior that raised major red flags I pulled my bank records and found multiple charges in a single month--in some cases up to four separate charges. When I confronted them and requested a refund for the extra/duplicate charges, I was told they "don't offer refunds" and that I "should have contacted them sooner." That response is unacceptable when the issue is repeated billing. If you're currently a member/customer: check your statements line-by-line. Do not assume you're being charged correctly. Customer service was hostile when questioned When I called customer service and stated I was speaking with my bank about the charges, the representative said: "If you keep mentioning your bank, I'm going to hang up." And then they actually hung up. That is not how an honest business behaves when a customer is trying to resolve what appears to be improper billing. Safety concerns On top of the billing issues, I also have serious safety and professionalism concerns regarding staff and services. The overall experience felt careless and poorly managed--enough that I believe it could put customers at risk. What I'm doing I am formally disputing these charges through my bank and I am filing formal complaints with the county and Colorado health/safety authorities so this business can be reviewed properly. What you should do (protect yourself) Review your bank statements for duplicate/extra charges Save everything: receipts, emails, screenshots, dates/times of calls If charges keep happening, contact your bank immediately and consider a stop payment / new card Document safety issues and report them to the proper local/state channels This is not a minor inconvenience--this is a pattern that customers should be aware of. Please be careful.

    APEX Denver

    APEX Denver

    4.9
    (24 reviews)

    If you like a shared space gym that's packed full of fun things, then this is the place to be! I…read morefelt both completely out of my element and right at home as a traveling aerialist. The space is compact and looks like a parkour gym with a little bit of this and a little bit of that tucked away in every corner (even a fairly full-looking weights area in the front of the building outside of the parkour area). The other students looked like they were very comfortable in the space, and the other students in my (Chinese pole) class were very nice, and we played around together after our class, which was awesome! The instructor did a great job moving the class along and bringing everything up/down in difficulty depending on the individual student. I loved trying out this new apparatus in such an encouraging and judgment-free place. I'll be back next time I'm in town.

    Since I was 11 years old, I've always wanted to do a backflip. Now that I'm 40, it seemed like a…read morelost dream. I bought one of these 30 day challenges online I thought would help me achieve a backflip, but it ended up teaching me the wrong stuff. Then someone recommended Apex to help me because they have drop-in classes and one-on-one coaching. Within four months, I finally got results! Here are my takeaways for success: * Come in with a goal. Pick a trick (or several). It motivates you to keep coming and helps you gauge your progress. * Do a monthly membership for at least three months. It gives you access to all their classes, which leads me to the next point.... * Take different classes. They do a LOT more than parkour, and I've yet to take a parkour class. They do aerial, handstand classes, tumbling, trampoline, tricking, and more. Taking other courses rounds out your training and helps your brain put all the pieces together. Most importantly, you get access to different coaches. I started with tricking, then tried a tumbling class with Anthony and everything came together. He's an incredible teacher who's great at demonstrating. But they all have unique teaching styles. Rob gives simple, clear instructions that work up to more complex tricks--with big results; Natatia has a great warmup and is vigilant to avoid injuries; and Bethel can spot mistakes others miss. It's important to find what works for you and every instructor is unique. * Consider private lessons. Ryan is a phenomenal coach, one of the absolute best I've ever met. I made more progress in one hour with him than months on my own. He's the perfect combination of supportive and challenging. HIGHLY recommend talking to him. * ASK QUESTIONS. Some reviews suggest people are unapproachable here. They aren't. They assume you are working on something unless you state otherwise. You'll understand why as soon as you land a trick and stimagine if everyone was interfering with your practice. Sometime you just need to do the work uninterrupted. * Finally, be gentle with yourself and your expectations. This is a lifestyle and progress moves at the pace your fingernails grow. Don't rush what's uncomfortable. It helps if you have other stuff to work on so your mind-body connection can rest. That's where learning happens.... Good luck to you and enjoy. This place will truly change your life.

    Urban Air - trampoline - Updated August 2026

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