1. Urban Aire Realty

    1. Urban Aire Realty

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    Warrenville, IL

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    Urban Aire Realty

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Baird & Warner Property Management

    Baird & Warner Property Management

    (6 reviews)

    Carelys Hepburn is superb. She is so knowledgeable in her field and down to earth at the same time…read more Definitely a Diamond in the rough. She is straight to the point and will tell you how it is but leaves you ultimately with the final decision. Our journey of buying and selling a home in Naperville during these crazy pandemic times could not have been any more seamless. I highly recommend Carelys!! She is great people.

    My rental application experience with Baird & Warner was deeply frustrating. My family and I toured…read morea property in December 2025 and submitted a complete application to Kevin Beallis. We were told, "Another applicant came through, so we'll let you know," and were passed over. Two weeks after that, we were contacted and asked if we were still interested. We said yes, and only then were told there was "missing rental verification" (even though we had already supplied that to Kevin directly, and he confirmed receipt) and that we needed to reapply and pay new application fees--$75 per applicant plus $25 for ESA verification--even though charging duplicate application fees appears to violate Illinois HB 4926. We reapplied anyway because we didn't want to lose the house. Communication was slow, inconsistent, and updates only came after repeatedly contacting the office. The owner of the property requested a double security deposit, which we agreed to, and then we received written confirmation from Kevin that our offer was accepted. That same day, Brett Kendrick told us, "Another applicant came through, so we'll let you know." After nearly a month of delays, shifting terms, repeated reopenings of the process, and additional fees, we withdrew and requested a refund, which was denied. Beyond the financial impact, this process cost us significant time and emotional distress. As a rental property owner myself, this was the most unprofessional exchange I've had. Renters should be aware that even if you apply, and qualify, and are approved, nothing is final.

    Parkside Estates - Living room

    Parkside Estates

    (6 reviews)

    The owner, Linda treats senior citizens really bad. She has no compassion or empathy. She tows cars…read moreif she doesnt recognize them, its really sad the way she makes it an awful place to live. The parking lot floods and ruins cars too... The amenities arent worth the price or headache of parking.

    We have lived at Parkside Estates for 2 years. When we first looked at the place, Linda was…read moreamazing, super quick at responding to questions, and incredibly helpful! She is strict but I feel that it is actually a very refreshing and great thing to have because we knew and felt that the property was kept up well and that we would be heard and taken of very well too. The tenants are her NUMBER ONE PRIORITY! Living here has been great. We have never really had any problems with our unit and any problems we bring to Linda are usually fixed within a 24-hour period. Communication with her is fantastic, and she is always available to listen to our concerns! She is also ALWAYS so warm and fantastic with my 2 kids even when they pester me to visit her office every time we walk past it! She is always willing to put aside time for YOU. If not for the fact that our family is simply getting just too big for the units they offer here, we would probably have continued to stay on. We will truly miss the amazing tenant care and service we have received at Parkside over the last 2 years. We are really going to miss living here. I would HIGHLY recommend this apartment complex to anyone looking for 1 or 2 BR apartments. Prices are very reasonable, staff are amazing, and people are pretty friendly around here too. 5 stars for sure!

    Marquette Management - Preserve at Cantera in Warrenville, IL

    Marquette Management

    (18 reviews)

    I've had good luck with Marquette so far…read more One quick qualifier: There have been a couple of minor complaints that I'd like to voice here, but please keep in mind when reading them that the good far, FAR outweighs the bad. It's literally like living at a resort here at Skyridge Club. So far, I really love it. Cons: That being said, my first complaint is basically the fact that I found a notice taped to my door after a long day dealing with work that suggested that I needed to secure renter's insurance within the next three days (the implication was clear) even though not only had I already secured renter's insurance (duh, you can't move in to an upscale condo without renter's insurance), but they already had it on file and had done for quite some time. The other incident was an odd circular series of complaints about a mysterious "smell" that I didn't really want any part of that for some reason I was included in even though I was recovering from surgery and about to leave town to take care of some business within hours of whatever the heck happened (which management knew) and therefore, I felt that it wasn't really my concern. If someone is causing intolerable noise or harming a human or animal, I'm more than happy to help figure out the deets, but when it comes to smells that are gone by the time I receive a call about them? Not my problem or concern. I say live and let live. I felt like if they knew the upstairs neighbors (who are super nice by the way) smoked-which they do-and there was a smell-ostensibly of smoke or burning or something like that in the building, that in fact apparently dissipated by the time they made the call to me (really, why bother unless it's a recurring issue, right? That'd be my thinking--unless your aim is to piss off your tenants who are paying upwards of $1300 a month to live where they live, then I'd say can the rhetoric and just chalk it up to a one time thing, right?),why bother calling around? Start with the smokers. It seems only logical. Or really, just wait and see if it happens again and unless it does, let go. It's an upscale apartment complex in 2015, not a dystopian George Orwell novel that we live in (thankfully! lol)... Those are really the only two cons I've noticed. I only mention them because I want to leave an honest and thorough review and because of the general tone that set for me as a new tenant. Pros: Whenever anything (always minor, always fixable) goes wrong in the condo, maintenance is IMMEDIATELY there. They're totally respectful, always with a good attitude and always super willing to help. Every time I've had to put in an online maintenance request, they've shown up within 24-48 hours and taken care of the problem. They're just great. I've even had this really nice maintenance guy (I believe his name is Eric?? Tall, good looking, larger frame, short dark hair) explain to me exactly what's what and give me a heads up on anything that might need to be taken care of in the future. For instance, when I needed help figuring out the odd window tensioner situation and how the heck to open the windows and pop out the frames for cleaning, he walked me around to each window (of which there are a fair few in my condo), explaining to me exactly how they worked and he said if I had a problem in the future, not to hesitate to call again and maintenance would be right over. They even pay special attention to the tenants with pets. They leave information in each pet owner's chart to the maintenance staff to be careful when entering and exiting those peoples' condos so that pets don't escape. At Skyridge Club, they offer picture hanging services, breakfasts and brunches in the common area, different cool community events, pet watering and feeding services for those tenants who need to go out of town, free maintenance and more. They clean the siding on a regular basis and the windows too, they keep up with the gardening and lawn maintenance and the snow removal in the winter (I don't think I ever walked out to snow on or around my car during the winter. The sidewalks and driveway are meticulously maintained. The walking path (which is so lovely by the way) is maintained really well. I really love that my unit backs up directly onto the walking path. It's great for running, walking and biking and it's so nice to be able to socialize with neighbors and to have all the neighborhood kids who walk by (and some adults too!) want to come cuddle with my kitties. I've met some really nice people all because of the fact that I live right on the walking path. There is a beautiful grove of trees which separates Skyridge Club from the neighborhood behind it, which I absolutely LOVE!It is SO relaxing and nice to sit outside at night having a glass of wine and enjoying the sunset and/or moon and stars or to come out and have a cup of coffee in the morning while sitting on my patio.That is honestly the best part about living here in my opinion.All in all, I love it here.

    Honestly my time at Forest Pointe has been rough. I'm not one to normally leave negative reviews,…read morebut I really think these are things people should hear before moving into this apartment. 1.) They will tell you garages are $125 a month. But what they won't tell you before you were to sign is that you will be sharing the "individual" garage unit with other residents... yes you read that right. Also if you weren't to sign because you toured prior but didn't sign anything.. they will add the cost to your rent for just inquiring. After they charge you and you voice that you're rent for the month is messed up because of this. It will take them two weeks to fix and they will treat you like it's your fault. 2.) I've been in multiple calls, emails, and work orders for our laundry unit. A small load takes four cycles to dry. That's right a small load takes approximately six hours to dry. 3.) what they are advertising on the website is not all of the units. Some are extremely outdated. So please make sure to do an in person tour of the actual apartment you are signing for. 4.) Forest Pointe doesn't actually support military. Prior to Marquette taking over, the other rental company was offering military discount and Marquette doesn't want to stay true to that for the military residents that have been here. 5.) I've been here barely 2 years and they have gone up over $400 in rent a month for what they want on the new lease. There have been no actual updated amenities. 6.) right now they are "updating amenities" they have had their construction equipment for this parked in their "ample parking spaces" for almost a month now...which means you will be parking pretty far from where you actually live. 7.) you can hear rats eating wires in the attic. And yes I have seen them in the building. 8.) the buildings are also not handicap friendly not just because of the lack of parking now... but also there is no elevators in the building. The buildings have no air conditioning only each unit meaning you will have to run your a/c or heat all the time. 9.) they are now charging water for the whole property to your rent every month. Meaning how much ever the complex uses is divided by residents. Since this I'm now paying nearly $70 more a month for water.

    Real Property Management West Suburban Chicago

    Real Property Management West Suburban Chicago

    (13 reviews)

    Never returned multiple attempts at contact for a rental listing in Palatine, IL. Finally got…read moreagent Daniel to answer his phone and admit there was an open house happening that evening for the property, but he also make sure to backtrack and state "we normally cap it at 4 families." Great, I've been trying to contact you for 4 days. So I go to the open house, talk to Daniel who's really hesitant but shows the property. I explain that I've already found and started filling out the online application and he says they have a 24 hour turnaround on responses to applications. Great I think, but then he hands me a paper application and tells me to drop it off at his office in Franklin Park after explaining the property requires at least a 640 credit score. Thanks for the profiling?!?!?! It's been 4 days since applying and I've never heard back about my application so much for the 24 hour turnaround JOKE and have already signed the lease on another place with a company that actually acts professional and RESPONDS to potential customers. Oh and my credit score's at 764 for anybody wondering. TL;DR STAY AWAY FROM THESE UNPROFESSIONAL JERKS

    I am a Realtor and I rented out a property 3 weeks ago and they have not paid me. I have made…read morenumerous attempts to reconcile and have sent over the paperwork 3 times. My requests have gone on deaf ears and my next step is to go to our board for non payment. They have been VERY difficult to work with and I highly recommend that you do not use their services from the Realtor standpoint. The only person that has answered any of my questions is the gal that answered the phone. I feel bad for her as she probably gets these calls all day long. Stay away from this company again from a Realtor aspect.

    Urban Aire Realty - realestatesvcs - Updated July 2026

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