This is the worst bike shop ever. Dropped off my bike last…read moremonth of may Still haven't got it back. Every time I call they tell me there gonna call back AND NEVER DO. I've been working with these guys for 2 years + and to be honest there work is expensive and they try to do minimal work while charging you a crazy amount for repairs just because there the only shop in area that fixes these bike(which they barley do) I leave a picture of my bike they stole or claim they haven't fixed it yet smh I ADVISE ANY ONE TO GO SOMEWHERE ELSE!!

Negative zero stars!…read more Update. DO NOT - REPEAT DO NOT USE THIS SHOP! ZERO COMMUNICATION. Dropped scooter off July 2025. Picked up today. Job NOT complete. Missing parts that were on it. Kept telling me it was almost done. No responsibility for lack of communication. BLAMED SNOW BLOWER REPAIRS! "not my fault " BIGGEST SCAM SHOP!

Owner, was my best friend when I was buying a motorcycle for my grandson, helpful and friendly…read more Today stopped by with an issue about the bike. When I first arrived, staff was helpful and, a mechanic came out to look. He stated that he would return to address the issue. 30 minutes later I finally confronted the owner, he was short and and basically told me that he had told his mechanic to return to the shop and not offer any further assistance. This could have been relayed to me before I stood around for 30 minutes. He was also extremely curt and dismissive. When I purchased the motorcycle, I was welcomed to the Fusion Cycle family. Apparently it's only family when you are buying.

Every year I do a tuneup for my Road bike. They are super professionals…read more The best bike shop in the area ! Such a nice people !! Thanks again for years of great service and hospitality!!

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

I am more than disappointed by the owner's lack of service and lack of professionalism. He made…read moremultiple attempts in repairing my son's scooter and failed to repair it. Since he was not able to repair it, he agreed to ship the scooter to my son which he failed to do. Finally, as a service recovery, the owner agreed then to refund the cost for the scooter repair, $300, to my son but he also failed to do this. He has taken advantage of my son. He has not returned my son's scooter and has not refunded him $300. This is wrong. This is a breach of contract. Please be careful with this business.

From the owner: We specialize in electric scooters ebikes emotorcycles and mobility scooters as well.read more