This is the worst bike shop ever. Dropped off my bike last month of may Still haven't got it back. Every time I call they tell me there gonna call back AND NEVER DO. I've been working with these guys for 2 years + and to be honest there work is expensive and they try to do minimal work while charging you a crazy amount for repairs just because there the only shop in area that fixes these bike(which they barley do) I leave a picture of my bike they stole or claim they haven't fixed it yet smh I ADVISE ANY ONE TO GO SOMEWHERE ELSE!! read more

Steve's Moped & Bicycle World - EB"10 ebycco - Bikes Near Me - Dumont, New Jersey

Negative zero stars! Update. DO NOT - REPEAT DO NOT USE THIS SHOP! ZERO COMMUNICATION. Dropped scooter off July 2025. Picked up today. Job NOT complete. Missing parts that were on it. Kept telling me it was almost done. No responsibility for lack of communication. BLAMED SNOW BLOWER REPAIRS! "not my fault " BIGGEST SCAM SHOP! read more

Awesome service here. From snowblower, lawn equipment and bicycles never had an issue. Highly recommend Steve and his team Convenient pick-up and delivery too read more

Steve and his great team are a staff of true professionals .. I have used them many times .. Great service and job well done .. Joe F

STAY AWAY FROM THIS PLACE . They will steal you . I went there to fix my son's scooter and they charged me $50 to diagnose the problem. They told me that they were going to call me once they check the scooter and would tell me how much it would cost to fix it. After a month, I called them and they told me that they were struggling to figure out the problem and was going to contact manufacture. So I was not confident that they will be able to fix it and had to buy a new one . Almost a month after, they sent me a text message saying that the scooter was ready to be pick it up . They said the repair was $394 . The problem is that they never contacted me to ask for my approval to fix it for the price. The same exactly brand new scooter cost $599. I would never have aprove it . It was more than half of a new one. Besides, that was the second time they fixed the same scooter . The scooter was only 7 months old . I Contacted them and they told me if i want the scooter back i have to pay $394 or they would take the parts they replaced and I could pick up the scooter back in PIECES. The other option was that I give them the scooter and they would sell it to cover the cost of the repair . Basically, there is not a possible option to accept. Guess what ? They even said they are the only one place around that fix these scooters. Which means, they can steal you because you have no option of places to go. So they keep my scooter. What a scam ! Bad bussines . Stealers ! Stay away . Drive a little extra if you have to! It's worth it! read more

I took in 2 kids bikes for a few screws need to be tighten and a brake wire Way to expensive !!! They became Brain Surgeons

If you would like to get scammed and overcharged for something as simple as tightening the brakes you should come here. I came here to fix the breaks of my bike and it was just tightening them up, they told me they wouldn't do anything for my bike unless I agreed upon it and they called me the next day and telling me the bike was already fixed. I told them they weren't supposed to touch anything of my bike and he said he changed the pads of the bike and it was gonna be 100, and if I wanted them to take them off it would be more money. Dude, he just tightened the brakes and was charging me for two pads and "work". Also told me a piece was broken and the price to only buy the piece without even putting it on the bike was gonna be 50 meanwhile the piece is on Amazon on 10 dollars at the most. read more

its my second time doing business with Steve's and its always been fast and efficient. They offer snow blower pick up and drop off service for a small fee Price quoted was the price i got. I recommend these guys to all my neighbors read more

They did an amazing job turn up my snow blower. They did an excellent job. Thank you. read more

Someone at this establishment needs to attend a workshop for anger management. Very poor communication and extremely rude phone etiquette. read more

Here's my experience. I bought a moped and for the life of me I could not find parts. I found this place through a bike store and I went there with my Tomos moped parts. So I went there and they helped me out with everything I needed and even went above and beyond to help me. The kid that works there is very intelligent and was very knowledgeable when speaking to me. I went home and realized that my moped wheel was missing the spacer between the Bering and when I got to the moped store they were closed and I called Steve and they actually opened up for me and spent an hour fixing my wheel. They definitely went above and beyond and they didn't need to. Definitely recommend if you need moped parts!! read more

The worst service experience I had. Didn't know you couldn't go into the store and when I walked in the guy straight nudged me. Then tells me I have to call parts department and gives me the number to the actual store. Which I called before I even left to make sure they had what I needed. Basically told me to get lost. Never do business with this asshole read more

I read some really bad reviews about Steve's, but a friend of mine convinced me that this was a great place to service my generator. My friend was right and the bad reviews could not have been more wrong! Great customer service, great swift response time, and my generator is running like a champ! Thank you Steve, will definitely use you again! read more

STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I guess I should have read more of these reviews before I went here. This place is a joke for sure. I brought over a 3 year old power washer to get it started with maybe an oil change. A week later he tells me the machine is worthless, has no pressure in the engine and should be dumped (they offer to dump it for me - neat trick). I go and pick it up and the thing is in total disarray - nothing connected including the carburetor. So I take it home and start looking into it in more detail everything is disconnected and they snapped a bolt off the carburetor connection to the engine. So basically they destroy the thing and want to dump - good call!!! These guys are a joke if they would have told me they made a mistake I would have applauded their honesty. Very unethical and lake of customer service. Poor management top to bottom. read more

This place is an absolute rip off!!! They will hold your stuff for weeks/months before looking or repairing it. If it takes more than two hours of work for them to fix it they just tell you that it's broken and no longer working. The owner has passed his prime and his workers are definitely on drugs. Keep your machines and kids away from this place!!! read more

Can't imagine how this guy is still in business. Do yourself a favor and stay away from Steve's Moped if the owner's name is still Steve. He is a combination of rude and jerk. If a NEW OWNER, you may be okay. He, Steve, greatly overcharges for service among other things. Perhaps he is good with bicycles, but for motored transport such as mopeds, it is not worth the risk. I know a person that also went to Steve's Moped & Bicycle to repair a Moped that had a similar response. I have read some of the reviews and I see there is a real pattern for several years in the type of complete. If you dire to risk it - Get an ORDINARY bicycle repaired there or a new one from Steve's Moped and Bicycle. It is sad because walking into the shop, for the first time without employee interaction, it appears to be such a treasure and resource. read more

New to town brought my bike in. Fixed it in one hour, adjusted brake and filled tires . Charged me $8 . Nice people as well

I was in for a new tire and was treated to so much more. True professionals in work and character. I am suprised to see the other reviews being so low. read more

Place is a rip off. Quoted over $300 to service a snowblower. Can buy a half way decent one new for $600 or $700. Scare tactics "get down quick we're real busy with hundreds of snowblowers". Rip off! Do yourself a favor and get a mobile snowblower repair on Facebook Marketplace or just buy a new one instead of visiting this place. read more

Purchased a trek road bike from them I think I paid $1200.00 a few years ago. Needed a rear spoke replaced (black) they quoted me @15.00 I agreed and left the wheel and tire assembly. At pickup it was now $55.00 and the spoke was not black but silver the rest are black, justified price increase for straightening wheel. Two flats later 8 realizethey didnt replace the spoke cover on the inner tire to prevent spoke damage to tube. Never again. read more

The poor review is for repairs - I have no experience with the products they sell. Brought them the most basic of bike repairs that should have taken no more than 20 minutes. Had to call them days after they promised it would be ready only to get wishy-washy answers like "maybe today, maybe tomorrow." Finally got the call that it was ready for pickup and the bicycle was still in the same state of disrepair as when I left it - had to come back again as they scrambled to make things right. Total lack of attention to detail - I will not return here. read more

They have always been courteous and helpful when I've needed repairs to one of my bicycles.

I read the other reviews so I was nervous about coming here. I live close and I needed my bike tuned up. I probably could've done it myself but I'm not a professional and I don't want it falling apart while I ride so I brought it in. I think they did a great job, the bike looks and feels great. I brought it in around 2pm and it was ready at 330pm. I would give them a higher rating but I feel it was a little over priced. The bill came out to 82$ . I get it they are a buisness and they need to pay their bills. 82 just seems high for a tune up. I can't see it taking more than a half hour to tune up the bike. I know for a fact if I brought it to a bike shop in nyc or Paterson it would be 40 $ or so. But I didn't want to travel far. Either way the bike is now ready to be used safely and I'm happy for that. Next time I'll take it elsewhere though. Also, last year they sold me a different bike for $150. After I bought it I went home and researched the bike I saw it for 100 $ at target. So do your research before you buy a used bike from here. read more

Steve's Moped & Bicycle World - Bikes for sale in this shop - Bikes Near Me - Dumont, New Jersey

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Got my bike rear wheel fixed. Received efficient good service. Recommend for all bike needs Robert read more

I was very skeptical about coming in given the litany of mixed reviews. I brought my Genuine Scooter in for engine bogging, lagging on hills, and to get it ready to sit in the garage for the winter. I was told it'd probably be ready in about a week. The shop was full of stuff for repair so I wasn't expecting a 24 hour turn around. They told me they'd run the diagnostic and whenever they found what was wrong, they'd deduct the cost from the diagnostic which was paid up front.I asked them to run everything by me before doing any work so I'd know what my expenses were going to be. Called back the following week, was told everything that was wrong with it: oil in the fuel, carburetor needed to be taken apart, rebuilt, etc. I asked for an itemized receipt and gave them the go ahead. They called me the next day, everything was fixed, gave me the cost, deducted the $129 for the diagnostic, and even cleaned the bike off for me. The guys got it ready for winter, filled the tank, told me how to ensure it would turn on and be ready to go next Spring, and sent me on my way. I gave it a little throttle and the thing took off. They made it ride better than it ever has for me, and for that I am really grateful. Communication from every person was clear, direct, and very helpful. Not sure if the bad reviews are from people with other issues (maligned former employees, who knows), but I had zero problems. In fact, they were even working on a Sunday to get stuff done for their clients. FYI: I called around to other places, specifically Genuine dealers or Genuine Authorized; they were over $100 more just to look at it, and they were in NYC. I will definitely be back. Thank you to Steve, Eric, and David. read more

AVOID THIS PLACE!!!! DONT GO HERE!!!! There are plenty of great bicycle shops around the area. Do not waste your money or time!!! Overcharged us for a service and treated us like animals!!! Guy at register was disgustingly rude pulling money out of the tip jar towards my payment!!! Jerk I CAN PAY FOR MY SERVICE, does not mean Im stupid and unaware you are trying to rip me off. Will never ever come back to this place!!!! They have NO CLUE about road bikes or professional bikes either, they "spent over an hour" on a repair that any other bike shop takes about 15mins. read more

EXCELLENT SERVICE had a flat with my scooter stopped by and it was fixedwith 2hours ,very professonal and understanding

Worst place I have ever been. I almost hurt myself very bad when the back wheel of my scooter came flying off while riding. Never have I had this happen to my goped. They ripped me off and charged me $500 to fix my engine when a new one costs $200. NEVER GO HERE. read more

Needed tires mounted, a few parts and advice in repairing my son's moped. They guys in the shop were very helpful. They mounted the tires and had them ready the next day. Prices were very fair. If you need Moped service go see them. read more

I couldn't believe what I witnessed today at Steve's Moped & Bicycle World today. I dropped my electric scooter off 10 days ago for a flat back tire. When I called to see if they had an estimate date for the repair to be complete, all they could tell me was that they were very busy and had a lot of repairs to do. I understand this to be the case with Spring here, and I told them I would be picking up my scooter today regardless at this point. Upon arrival, a man ahead of me was picking up his bike which was also in for a flat. The man was surprised to find out that the cost of the repair exceeded his expectation. (When you check your bike in for service, they don't give you a quote, they only give you a form to fill out and you can state that you want to be contacted if the repair is over a certain amount). Well, this repair was over the amount stated on the form and no one ever contacted the customer. The man who was assisting this customer started yelling at him accusing him of not wanting to pay for good work. This was hardly the case. The customer only wanted to know why he wasn't contacted since the repair was in excess of what he had written on the sheet. He didn't want special treatment, only for them to uphold their store policy. The sales associate proceeded to take the bike away as if he was going to put the old flat inner tube back on. The customer said he wanted to bike, and asked if he could pay $35 for it, as he requested to be called if the repair was over $30. The sale associate went into the store and grabbed the tip can and told the customer to take the money out of the tips to make up the different for his repair bill. Then the sales person screamed at the customer to just take the bike for free. The customer, who was also shocked, stated he DID want to pay for the service. The sales associate then told him he only accepts cash and ran back into the store, only to come back out and accept a credit card. Then, when the customer wanted to give a tip, even after all that, the sales associate started mumbling something about there being a 5% fee for using a credit card and wouldn't let the customer tip. To be honest, I couldn't wait to just get out of there, as I didn't know how they would approach me next. What an awful experience! read more

Poor customer service, not willing to provide assistance. Found somewhere more suitable and provided excellent service.

Owner is unreasonably rude and conceited. Went there to find better wheels for my diy scooter, but instead got a totally irrelevant rant about motors made in China addressed at me. Good luck staying in business. read more

If you have experienced BAD CUSTOMER SERVICE then you will know what it is like dealing with Steve's and Steve himself. He seems to forget that the customer comes first and he is paid by them. I will not get into the whole situation but will say that I was given a start date to work on my scooter and when I called to talk about something unrelated the "scooter mechanic", whom knew nothing of my promised time frame, rudly told me I have to wait my turn when it came to having my bike worked on, even though I was told by another person something different. I simply and calmly asked to speak to the person i first spoke to and was told not to beat up on him...I was calm and don't know why he said that. Once I got that person on the phone he did admit to telling me something different which was fine, AND THEN!! Steve tore the phone from his hand and started to scream at me saying I was harassing his employee. That was not the case at all! He then screamed at me about how long he worked the day before, and about how I was demanding quick service (untrue) and his employees dont have time to talk on the phone and then proceeded to yell at his employees to get to work. Bottom line is they promised a service and that all changed when the got the scooter to their shop...I was OK with waiting but I could not get a word in as he screamed and screamed at me, the customer...ex-customer. I should have known not to deal with them the fist time I went into the shop..been there twice and both times they made me feel as though they were doing ME a favor. I then got a voicemail stating that I was to pickup my scooter immediatly as they will not be working on it or working for me. Love they way the message was calm and apologitic, not apologitic for the way they spoke to me or how they treated me but for refusing to work on it, which left me with a dead scooter located far from my home and another shop. Steves Cycle must have plenty of work if they feel they can treat customers that way. I sure wont be one of them and you shouldnt either. Once I got my bike to another shop I was told "someone" filled my tank with water. Hey Steve , know anything about that water? Hey Steve know anything about anything? read more

Steve's is great. I have taken my bikes to be repaired and have never had a problem. I have had my snowblower tuned up and I bought my generator there and both work great. After getting my snowblower serviced a year ago, it still starts with one pull. read more

Can't give negative stars, but would if I could. Awhile back I dropped off an electric scooter ( won on the Seaside boardwalk- can you believe it?) for a simple flat-fix / inner tube replacement for both tires. Simple, right? Apparently not. They quoted what seemed to be a high price, but I didn't find an alternative place at that point so I gave them the go ahead. THREE WEEKS LATER they still hadn't done the job- remember, we are talking about fixing flat tires. At that point, after several phone calls resulting in pretty much "shut him up" replies, I went to reclaim the scooter. When I did so, I found that they had dropped it, cracking the rear fender. No offer of replacement or cash. Not worth sueing over, so moved on. I ended up taking it to a bicycle repair shop in Closter, where they repaired it WHILE I WAITED at about one third of Steve's quote. Since then my son, an avid biker and owner of street and trail bike as well as ATV's and others has told me of many horror stories regarding this business. EEEK, Methinks not is a huge understatement. read more

I'm not sorry to say that this place is Horrible. The service sucks, not to mention they have no Clue what their there doing. I brought my gokart axle to them 10 days ago, they said I would know what's going on in a few days. They never called, so I called them. He then tells me they dont know how to do it. I had to call them, so I picked it up and went elsewhere. Their liers and very unprofessional people. Dont go to them! They are not worth a 1 star rating, maybe a negative read more

This place is absolutely horrible. My dad went there with my nephews MX-350 razor scooter to fix the brakes but instead they charged us 50 dollars for absolutely nothing. They said they installed pieces that were missing but the brakes still don't work. I don't understand what my dad paid for. I called them back and asked what we payed for and why didn't they fix the brakes. "Well we just installed parts we didn't test the brakes we just installed a missing part" So seems like they added a screw and charged my dad 50 dollars. Don't go here. read more

Scratched and dented my moped during a minor tune-up. Then denied the damage and said they didn't do it. Place seems very poorly run and they rip you off for service and are not trustworthy. They also charged me to repair things that I never authorized or weren't broken. I have reported them "Better Get Baquero" who will be paying them a visit soon I hope. read more

Well today we were off and rolling but this could have never been accomplished without Steve of Steve's Moped & Bicycle World... my son is 12 so he needed a bike to accommodate a 12 year old boys height but problem there is the bigger bikes have gears and no where to attach training wheels which he also needed he is autistic and just now learning to ride. After exhausting a ton of different types of training wheels off amazon and calling around to numerous bike shops that don't even carry training wheels someone mentioned Steve's moped shop works on bikes and usually does custom jobs. With no expectation at this point and feeling it was a lost cause I decided to give the mission one last try. I explained to Steve that this wasn't a mission just to ride a bike this would mean a chance at more independence as well as opportunities with his peers in his future. Riding a bike is such an important milestone, cornerstone and a right of passage. A turning point that without Steve's moped my son would have missed out on. Things may not always be easy for my son and they may not always be typical but now with a promise from Steve to find a way and give him this moment we are riding and ready to soar forward!!! Thanks Steve! read more

Bicycle repair? Shoemakers are more like it. I got into an accident with a Jamis Coda. I asked if the front derailleur could be bent back into shape. No? Okay. So I opt for a new front derailleur. I also ask if they can tune up and straighten out anything that they notice with the bicycle since my spill. They keep the bike for over a week and replace the front derailleur. But without telling me or notifying me ahead of time, also replace the rear derailleur (which was working just fine and shifting smoothly) with a non-compatible one and attached it to the existing shift cable and shifter. They also left the ferrule off the front derailleur shift cable so the cable frayed like an old piece of yarn. The head stem was loose, but I guess they thought that was fine as I received the "repaired" bike with the same loose head stem. I did not ride the bike for a while after receiving it and only learned of this as I had the bike lube and tuned at a different more competent shop for the upcoming year. 125 bucks or so plus 110 more to have the bike repaired properly . Lesson learned. And I live in Dumont. I also like the way that the young staff there felt an overarching need to belittle and mock a 55 year plus woman who had the temerity to inquire if her Huffy could be repaired. A simple "No ma'am, it would be cheaper to replace the bike rather than repair it" would do. The gratuitous and insulting comment over a choice of bike was quite unnecessary. Well, good thing, because i wouldn't even let this bunch of yahoos work on a K-Mart Huffy. read more