Any business could provide good service, but the true test is when you have an issue that needs to be rectified. Mike has gone above and beyond to help me when I needed it. He's attentive, knows his customers and provides amazing service at a reasonable price. I've been cycling for 30+ years and haven't encountered a better mechanic. read more

This shop is awesome! I went in with a blown tube in my rear tire. They changed my tube and trued up the wheel. All while I was waiting. They were very nice and very professional. read more

Please don't go to Walmart or some big chain store for a bike! Please support small businesses. I can't guarantee you'll have the same level of service I received when I went there, because as it turns out, Mike is an acquaintance of mine. I was very happy about that because I had questions! My ex-wife and I told him all about what we wanted to us the bike for and our price range as well as measure and explain the appropriate size l. I had no idea there were so many options and that bikes had a suspension system! My ex was offended when he suggested a what some may think is a feminine color to her, but I'm with him in this one. I wanted the olive green. Mike helped me out with the bike rack that fit on a 2013 Civic and a focus. I was able to adjust it to fit my car and allow any potentially curios police officers to see my license plate. I also got a wheel lock and water bottle holder. I regretted not getting a gel seat cushion. I definitely recommend you go here for a bike. I'm probably going to go back for a thick tire mountain bike! read more

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I'm so thankful for this little gem of a bike shop in town. Mike was able to fix my son's tire and make some needed adjustments really quickly. I also appreciate their laid back sales approach. They're not trying to over-sell but will certainly let you know when something is needing a tune up or rebuild etc. It's like having a room full of very knowledgeable and bike savvy brother-in-laws. Thanks WC! read more

Terrific staff, super helpful. I also bring my bike in for the annual tune up after a winter of sitting in the garage! Great addition to the town. read more

Very nice and helpful. I went to look at a new bike on a Saturday afternoon when it was fairly busy. I believe the guys name was Matt and he took the time to answer my questions and took an unassembled bike from the back to show me the one I was interested in. When I went to pick up the bike it was busy as well and he took the time to review everything about my new bike. The assembly was perfect with no scratches or blemishes. This is really saying something as I'm a critical perfectionist. I highly recommend them. read more

I decided that during the COVID pandemic that I wanted to purchase a bicycle. Being from the area I wanted to give a small local business my money. Not having ridden a bike in a few years, I took to the internet and found which mountain bike would be good for a beginner. I emailed Wyckoff Cycle, explained what I was looking for and a price point I felt comfortable at. I was emailed back with 3 options of bikes that they said would be good for what I was looking to do and all were less than the top of my budget. Low and behold, the bike I had been researching for about a week was one of the options! The next day I was contacted by phone and they went over some common accessories which I also purchased (still under budget) arranged payment and picked up the assembled bike about 2 hours later. Rode it home about 8 miles with no issues! Very easy bunch to work with. read more

Wyckoff Cycle LLC - Giant Talon 3 29 - Bikes Near Me - Wyckoff, New Jersey

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Great people, very helpful finding the right back. Very patient with my kids. Also, good to have someone local with know how who can fix any problem that comes up. Highly recommend. read more

Arrived with my 3 girls at 4:06....2 people in the shop (one working on a bike). They came to the door....said can I help u....I said looking to buy a bike....they said sorry we are closed.....you'll have to come back Monday. We left, went 10 min away to Ridgewood Cycle and purchased a bike. So..... no I don't have to come back Monday. And companies wonder why people shop online....go to Ridgewood Cycle....see Sue=awesome service... read more

We had nothing but a good experience coming to Wyckoff Cycle. It was time to get my wife a bike. She hasn't purchased one since she was a kid, so we needed expert advice. We needed something economical and easy. We had first gone to a big box store, thinking that would be the easiest route. No one wanted to help us and we left disappointed. Living in the area, we stopped in to Wyckoff Cycle looking for help. We told Mike exactly what we were looking for. He was super helpful and patient, answering all of our questions. He asked us questions to help determine just the right bike for my wife. We bought the bike, Mike prepped it, and we were on our way. By the time we got home, the back tire had gone completely flat. I called Mike back up, and he said to bring it right back. He took a look at the tire and saw it was defective. He swapped the tire and we were back in business. He made the whole thing completely painless. Not only will I be bringing this bike back for regular service, I'll be bringing my other bike here from now on. It's great to see a business that really cares about its customers and the products it sells. read more

Wyckoff Cycle LLC - Someone got a new bike! - Bikes Near Me - Wyckoff, New Jersey

UPDATE: To be clear, I don't believe they provided an unfair quote for the repairs needed. And they did the right thing in not doing the work and then expecting more than double the estimate. The POINT is why bother giving estimates that have no basis in reality. read more

I bought 2 bicycles from here. My wife was riding bikes our 7 year old twins. My sons chain broke on the way. She was right near the store. She went and asked if they could fix the chain. He said no that it would be 2 weeks. That he could sell her the chain and your husband can fix it. That is the beat we can do. How in your right mind do you leave a mom with 2 small children stranded. It would have taken them 5 minutes to replace the chain. So my wife was stuck to walk with 2 small kids and 3 bikes over a mile uphill. Where is the decency to your community?? Who leaves a woman and children stranded like that?? read more

Went to have a flat changed. All it needed was a tube. Was too busy to do it myself and was told to come back around closing time. When I got there they had replaced the tire, claiming it was "unridable". I've been bicycling seriously for 40 years and there was at least 1000 miles on the tire. The main point is they sold me a new tire that was inferior to the old one without calling me and presented me with this fait accompli just before closing time. Arrogance and incompetency. They're clowns. Don't go there. read more

Horrendous purchasing experience. I purchased a bike from Wyckoff Cycle and it was assembled poorly and never checked or tuned. When I arrived home with the bike there were multiple issues with the assembly work. It was also discovered that the crankset bottom bracket was defective and needed to be replaced. I have shelled out over $50 to iron out issues on a New bike. The owner Mike made an excuse that the employee that assembled my bike no longer works for him. I brought it to another bike shop and multiple issues were identified. Crankset issues, front and rear derailleurs needed adjustment and lose headset. All theses issued would have been discovered and eliminated if the shop employees had test rode the bike and tuned it after assembly. The owner Mike refuses to respond to voice mails or emails. The owner Mike refuses to rectify the situation and act like a responsible business owner. He has no integrity and once he has your money he treats customers very poorly. I never expected this from a local business. Attached is a pic of the bad lower crankset bracket that I just paid to have replaced. Again this is a NEW BIKE!!!! Shame on this business owner Mike!!! read more

We came in close to closing time He gave us detailed explanations and made sure we were happy with the fit and price. Customer service was awesome read more

The good: they put 2 tires/tubes on my bike while I waited. The bad: They quoted me a price for the tires when I called on the phone and..........when I arrived, they told me they were $5 more each (25% more). They said the computer inventory said they had the less costly tires but they didn't. Also, they wouldn't even reduce the cost by $4........or anything for the misleading information. Advise: make sure they have what they say they do.... at the price they say it is. Also: On their site they say they are taking Covid precautions. No employee in the store had a mask. Have they heard of the Delta strain ???? read more

There's nothing better than being able to walk into a bike shop and have someone help you right away, no less the owner. That happened today for a wheel issue that I had and Mike was immediately accommodating. Thank you very much for the quick and expert service Mike and Wyckoff Cycle! read more

Stopped in this morning for a few minor problems with my bike in preparation for a mild winter day ride tomorrow. Mike was working on another project but dropped what he was doing to my great satisfaction. SUPER SERVICE. If I could issue 10 stars Wyckoff Cycle would deserve them. read more

Wyckoff Cycle LLC - Bikes Near Me - Wyckoff, New Jersey

I just recently had my old 80s Bridgestone steel frame bicycle tuned up and had some new parts switched out (wheels, brakes, misc. parts). On first conversation they suggested a new bike. Fearful that they were just trying to get me to spend a lot of money, I went in anyway to discuss with the option of just tuning up my bike or getting a new one. To my pleasant surprise they told me what good condition my bike was in and suggested I just use this one as a beater through the winter and wait until spring for a new bike. It was obvious they had my best intentions in mind and they weren't just trying to sell me something. Turn around time for my bike was less than 4 days. And you can bet your butt I'll be supporting this shop for a long time for all my bike needs. Def go here. Def. Def. Def. They are great! read more

Best bike shop I have ever dealt with. Every time I get my bicycle worked on, it feels like it is brand new. Prices are incredibly reasonable and Mike (owner) is fantastic to work with. I feel very lucky to have a reliable bike shop in my home town. AAA+++ read more

Had some questions about a vintage 1955 Schwinn bicycle - the technician invited me to bring my bicycle in which I did, he diagnosed the issue I was having in terms I could understand and fixed the problem immediately with some use parts from his tool box - the price he charged for the fix the bicycle was extremely fair. I would highly recommend doing business with Wyckoff Cycle - the are friendly, fair, knowledgable and accommodating!!!!!!!!! Thank you to the team at Wyckoff Cycle!!!!!!! read more

Great shop that helped me on the spot with my breaks. Mike is the man and very helpful and knowledgeable. Would recommend to everyone.

Had a great experience with Mike and walked away with a bike I love! Thank you for making it easy for me! I went in with a budget and he was able to show me a few options and even surprised me with knocking down the price to stay within my budget as it was last year's model. Thank you so much will be back for a bike rack soon! Telling everyone about your awesomeness read more

Great shop ! Period. Mike the owner is the best mechanic I have found in the area and is more than fair. I have been riding mountain bikes for 20 years and this is hands down the best shop I have found. Besides the great service and fair prices they also have a great selection of new bikes. If its not in the store they have always been able to get it right way. They will fit you up with what you need and your riding style, not just looking to sell you up. Highly recommended. read more

Very friendly and knowledgeable! Fixed my bike quickly and explained what was wrong. They even helped me fit the bike in the trunk. Very good experience there. read more

I gotta tell ya, these guys are so nice, helpful and knowledgeable. It's a pleasure to do business with them. It's a throwback in time when towns were full of mom and pop stores where people knew their product and gave that extra bit of personalized service that you can't get from Amazon, Walmart etc. Wyckoff Cycle is the best. read more

Great bike shop that I'm glad to know about now! (Just moved to the area.) I dropped in needing a simple flat tire fix on a kids' bike. Mike treated it as his top priority, and five minutes later the bike was ready to go, putting a big smile on my son's face. Wyckoff Cycle looks like it'll be a great go-to place to have around, as my son learns to ride and we get our family geared up and into biking together. read more

Upon entering near closing time (during holiday weekend), we were greeted by a smiling, friendly, and super knowledgeable staff member. He fitted a bike for one of my toddlers, making sure the seat, wobble of the training wheels and size of the bike were all perfect for my little girl. I said I needed the same one, different color for my other daughter. He said there was one downstairs that just needed to be assembled. We said yes and understood that it probably wouldn't be assembled until next week. He carefully fitted helmets for both daughters, making sure they were happy with the color. We rang everything up, had one of the bikes to come home and figured we would get a call the following week for the other bike. Approximately half hour later, AND AFTER closing time I received a call telling me the other bike was ready to be picked up. My daughter was so excited that she would be able to ride this weekend with her sister, with their matching bikes!! I came in and thanked them profusely and one member said, they didn't want to send only one bike home because it wouldn't be fair to the other sister. If this isn't a business with a heart, than I don't know what is!!! I am beyond thrilled and thankful for them. My girls have a sturdy, perfectly fitted bike and helmet and HUGE smiles on their faces. I would continue to come here for all bike needs and would HIGHLY recommend going there. read more

Just bought a new bike here-Lapierre Spicy-an all mountain enduro bike and Mike ordered it, built it and even rode with me to make sure I loved it. His recommendation to upgrade to a 27.5 inch wheel has really changed the way I am riding and has given me more confidence to ride the harder trails in the area. Mike then set up the bike for me, fork adjustments and set the sag on the shock so I was very happy with the service I received again from the shop. Lots of my friends go here now and I haven't had one of them say a bad thing about the shop. This guy knows bikes and is always there for you when you need him, you cannot get that at the other shops. read more

Bought my fourth bike from this shop and all I can say is it the best. The selection, the service, owner on premises all the time and willing to spend time with you to make sure you find what you need. All of my friends also use this shop as well as local racing teams, he even shows up to provide free support for local charity rides and doesn't ask for anything back. Mike is as honest as they come-if all you need is air in your tire he will fill it up, not try and sell you a new tube and wheel set-I love my Pivot he sold me and can honestly say it's the best bike I have ever owned. read more

Mike P. is an elite mountain bike mechanic who provides expert advice to all his customers (even the roadies! :/). He's great with the kids and kids bikes too. Between myself and my family we have no less than 4 Wyckoff Cycle bikes in our garage. I'd drive out of my way to buy or service a bike at Wyckoff Cycle. read more

I purchased the Lapierre Zesty AM 927 from Wyckoff Cycle. Mike went above and beyond helping me find the bike that would suit me the best. He listened to what I wanted to from a bike and where I ride. He ordered a demo bike to try. It was the perfect match. He is fair, honest and a great mechanic too. Thank you Mike! read more

Recently, I had a custom mountain bike built by Mike at Wyckoff Cycle. It was a great experiance dealing with Mike, who is extremely knowledgeable with the selection of bike components. Mike being an experience rider and knowing the type of rider I am, suggested various brands and models for each component. He advised me of the pros and cons and weighted in on pricing. We reached my goals on the bikes ride and weight. Repair work is turned around fast and I never had a problem with any of the work. read more

Would like your help on Saturday feb. 20 2016 my wife was traveling down wyckoff ave toward cider hill road were there was two wide group of cyclers she had blown her horn on her car to let them now she was coming slow one cycler that was wearing a red cycle shirt and black shorts and black helmet had yelled at her and asked her to open her window so she did he had then smacked her in the face and took off. She notified the wyckoff pd if anybody hears anything please post thank you. read more