Don't hesitate to come in the owner knows what he's' doing…read more I called in 45min before he closed with a bike that essentially needed most major parts changed. He did not hesitate to accept the late repair and have it completed within 30min of me arriving. Rare you get that type of service anymore.

Excellent service. I had questions about the Dahon bike I had purchased online and the gentleman…read moretook time to explain everything. I am/will be a customer for life.

Mauricio came to service my bike. This company was listed First on the recommendation list given to…read moreme by Lectric. My electric bike of choice was from this company and I believe I made a very good choice. Anyway, this technician was careful, neat and clean, and knew exactly how to diagnose the problem with my hydraulic brakes. As in any profession, it's wonderful to come across people that take pride in their work and are careful and how they treat their customers and their property of their customers. As of now they get 10 stars.

I guess it was due to COVID during the early part of 2020, but I could not find a bike shop locally…read morethat would do a "tune-up" on my 2008 Schwinn that was sitting for a few years. The wait time ALL OVER was 3-4 weeks minimum. So rather than have the bike sit idle for a month, I just rode it. It was not a good ride - seemed labored and clunky. Then my wife got a bit jealous of my enjoyment to bike riding again and decided to get a new bike. That's a WHOLE NEW STORY (and not a pleasant one). The guy at the bike shop (Diamond/Montclair, NJ) was a jerk. After the bike purchase he seemed "inconvenienced" to help her set up her new bike. She complained it didn't feel right and his response? "Well, that's the way I like it." So off we went, very unhappy. Riding home at the end of August I got behind this vehicle (see image) at a traffic light, grabbed my iPhone and snapped the pic. Mobile bike shop? I liked that idea!! I wish I'd seen it months earlier, but, nevertheless, contacted Bill and he set up an appointment to get my 2008 bike tuned-up. Maurice pulls up, does his thing, and my bike is freakin' AWESOME again!!! Now, true disclosure: the reason I didn't rate this FIVE STARS was the price. I thought the $80 tune-up was a bit steep in cost. It didn't require parts or EXTENSIVE labor (parts would have naturally cost additional). Maurice worked on the bike around 15-minutes. Minor adjustments and lubrication of cables. Look, I couldn't do it myself - not knowledgeable enough. But $80? Idk. However, I was pleased that it was back in riding condition and then I thought about my wife's bike! Maybe they can spend time with her to adjust her NEW bike. $30 - I'll take it!! A bit more reasonable and all Maurice did was loosen some bolts and make the bike more suitable for my wife. Happy wife, happy life. So now we are BOTH happy. Look, cost aside, this is an awesome way to get your bike repaired and/or tuned-up at your location. I'd recommend them to ANYONE with the caveat that the price may be a bit more than they'd expect. I'm not knocking the knowledge Maurice had. I think the service Bill (owner?) provides is probably on the high side, but it's at your location. Still, worthwhile looking into and I'd use them again in a heartbeat if I need a repair.

I've been a customer for a few years and the quality and level of personal service has always been…read moreexceptional. I like that I can talk to the person fixing the bike. Lou is knowledgeable and personable. And Andrea is likewise, she's great to have a chat with. Great local business. Thanks for helping keep my beater single speed riding smoothly (16 years+).

Friendly! Professional! Honest! Flexible! Quality items and work! Didn't feel Pressured to make a…read morepurchase. Quality bike repair.

I like the store. Nice selection and en excellent customer service. I am returning customer. This…read moretime I bought Tern Link D7i. I wanted a very specific bike, which had to be ordered. I got my bike in less than a week time. I love my new bike and I will be back at the Diamond for all my bike needs.

The employees at Diamond Cycle truly care about their customers. From e-bikes, road bikes or…read morewhatever you could need, they have the quality brands that you need.

I have been going to this place since I moved to Montclair in 2018. This is by far my favorite LBS…read morein the area. This shop excels in every aspect that a cyclist could hope for. Their service is consistently top-notch--every visit feels personal and professional, with the staff going above and beyond to meet your needs. The selection of bikes, gear, and accessories is fantastic. Whether you're a casual rider, a commuter, or a seasoned roadie, they have something for everyone. Their knowledgeable bike mechanics are truly some of the best in the business. They not only fix problems efficiently but also take the time to explain the work being done and offer advice on how to maintain your bike for peak performance. On top of all this, their prices are very reasonable, especially considering the quality of service and products they provide. You never feel like you're overpaying, and they often help you find the best options within your budget. It's clear that everyone at Montclair Bikery genuinely cares about cycling and their customers. If you're in the area and need anything bike-related, this is the place to go. P.S. They also occasionally organize rides but with my silly schedule I haven't been able to attend one yet. Fingers crossed for the future.

great service, reasonable prices. really good experience…read moregetting my bike back on the road!

I'm fairly new to the area but I do a ton of exploring on my e-bike. This shop is very close to me…read moreand wanted to have a go to mechanic for the bike and I must say that Ozzy and staff are amazing! I brought in my Lectric bike for some repairs and routine maintenance and they did not disappoint whatsoever! I just purchased another e-bike and will be bringing it to them as well. You guys do great work!

The staff at Urban Cyclery is nothing short than exceptional. I stopped after a recent trip to my…read morefirst ever cardiologist appointment at age 52; extra weight on and a former daily cyclist, NYC bike messenger in the 1980s, I'm a lifetime fanatic who realized that he needed to get back on track. I was curious about e-bikes, and Ossie the most excellent friendly mechanic I've dealt with, helped me with my decision with a test drive in the rolling hills of Maplewood! I had such an amazing ride, it re-sparked my passion for cycling, after that ride I bought in 2 of my bikes for work there and they are both riding fantastic, the work they do, helpful advice, friendly warm demeanor, all ushered in a new era of my cycling that I now have passed down to my son, we go on rides every other day, and his enthusiasm has created an even stronger bond. I am so grateful for these guys at Urban Cyclery, they are a real asset to the community.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.