Customer service is great here. Decent price for a car wash. Very clean and calm atmosphere..read more

"Fast and smooth experience overall. The staff was friendly, pricing was fair, and my car came out…read morelooking clean and spotless. Definitely coming back again for another wash."

Quick and good service Plus free vaccuum…read more I recommend here for ppl who live in the area!

Waited in line while they only had one lane open. understood but as we got to the attendant, the…read moremachine broke down and only accepted cash. so after waiting all that time we all got turned away. I offered to pay after they said no complete waste of time.

As a longtime customer, I've noticed a new level of professionalism at the wash lately, and I…read morereally appreciate the addition of the new crew helping with the drying and detailing. Specifically, I was incredibly impressed with Kevin. His attention to detail was outstanding; he took care of the windows and every crack and crevice so thoroughly that I hardly had to do anything myself. He also did a fantastic job cleaning the wheel spokes and dressing the tires. I made sure to tip him and compliment his work ethic.

$12 for a quick wash - the positive side, the convenience factor is amazing. No wait, helpful staff…read more However, the actual wash left a bit to be desired. I was surprised that it didn't do a great job of removing stuck-on residue, like some tree sap and an old exterior spill I had I assumed the hot water from the wash would break that stuff down, but my car still wasn't super clean afterward Additionally, the automated dryers don't dry the vehicle all the way so hop on the freeway after to get ur car really dry I'll have to scrub it again at home another time but it's good for a quick wash

This car wash always does an excellent job, and the staff is super friendly and helpful. Great…read moreservice every time I visit!

Town & Country Car Wash is still my go-to car wash. I drive all the way from Corona just to have my…read morecar hand washed here. I'm really grateful they still offer hand washing and don't use the harsh brush rollers that so many other car washes have switched to, which can wear down your paint over time. They have great prices, a friendly team, and always do a great job. I hope they never change!

Orange Hand Car Wash is still the best hand wash I've been able to find in the area. Though I will…read moresay, the prices have gone way up and I don't come as often as I used to. It's just too expensive. However if you can afford it, as the name indicates, everything here is done by hand. This is important when it comes to car washes, as the process allows for greater attention to detail and an overall superior result. Mechanical car washes tend to be indiscriminate and rough. Plus if you have a really expensive car you would not want it getting messed up by a machine and this is the solution to that issue. If you have specialty paint, or your vehicle is unusual in some way, this is also a good option. I've seen all sorts of different cars here from huge trucks to lowered vehicles. They offer the full range of standard car wash services from basic car washes, to detailing and waxing, to headlight restoration. They also have a ceramic coating treatment which I have been considering.

I paid for the most expensive option -- the "Executive Wash" -- expecting quality service, and…read moreinstead I got the opposite. I specifically asked for no interior dressing, yet the inside is so greasy it looks worse than before. The dashboard and surfaces are slick like a teenager's forehead. The exterior isn't any better. The roof is covered in streaks, and there's an entire section of the car that looks like it was barely touched. For the price charged, this level of work is honestly unacceptable. Please do better. If you're charging premium prices, the results should actually reflect it.

I was having a really hard day today. After I went through the car wash, I noticed there were still…read morespots on my car. It was closing time, and I felt terrible asking to go through again. Isaac greeted me with the warmest smile and simply said, "Don't worry, I've got you." I told him I was having a hard day, and then I shared a little joke with him. We both smiled, and for a moment, the weight of the day felt lighter. Maria was also incredibly kind, cheerful, and welcoming. It reminded me that kindness doesn't have to be grand to make a difference. A smile, a little patience, and a few encouraging words can mean everything to someone who's struggling. The world needs more people like Isaac and Maria--people who perform random acts of kindness simply because they care. Thank you both for making my day a little brighter. I won't forget it.

I previously reported an incident 7 months ago where an short latina employee named Kaitlyn yelled…read moreat me and kicked me in front of everyone while I was waiting with my cart. Today I had another negative interaction with the same employee. While I understand employees have to enforce Costco's membership policies, I was disappointed by how rude and unprofessional the interaction was. I'm asking Costco to thoroughly investigate my original complaint, including reviewing any available security footage and speaking with witnesses and staff who were working at the time. I would appreciate a response about how this matter is being addressed, as no customer should feel unsafe or be treated this way.

Always does an amazing job! Car is literally spotless and perfect when I pick it up. Truly is very…read moredetailed.

Car wash was amazing. My car was nice and clean and the interior was well maintained. Looks like a…read morebrand new car after dropping it off for a wash. Great work!

I've been to Bristol Car Wash Inc. twice now, and unfortunately, both times the greeter, Rafa, had…read morean unpleasant attitude. Customer service starts with the first person you interact with, and his demeanor did not make me feel welcomed. That said, the actual car wash service was good, and my vehicle came out clean. Because of the quality of the wash, I would rate my experience 4 stars. However, I believe management should address the customer service at the front and consider improving the greeting experience, as it can make a big difference for customers returning to the business.

1 Star - Extremely Disappointing Service and Poor Handling of DAMAGE Claim…read more I went to Bristol Car Wash and had a terrible experience from start to finish. First, the car wash itself was poorly done. The exterior had visible water spots all over the windows and dashboard, and the interior cleaning was unacceptable. The inside windows were left with spots and there was water actively dripping down the glass when I got into the car. This alone would have been frustrating, but the situation became much worse. More importantly, my brand new 2025 Honda Prologue (less than two weeks old) was scratched next to the door during the wash. The damage was never mentioned to me by staff. I discovered it myself afterward and brought it to their attention. I spoke with the assistant manager, who had me fill out very questionable paperwork for a claim (some parts i refused to fill out) , but no refund was offered for the wash, even after reporting damage to a brand-new vehicle. I then went to Fountain Valley Collision for a preliminary assessment, and the estimated repair cost is $800-$1,000. While at Bristol Car Wash, it was obvious the facility was understaffed and overwhelmed. Cars were stacked up, employees were rushing, and at several points it looked like vehicles were about to hit each other. One employee kept running back and forth moving cars in a panic just to prevent collisions. This environment clearly led to careless handling. What made this situation worse was how Bristol Car Wash handled the follow-up after almost 2 weeks. Their response claimed: * The damage was already present before entering the wash * That their "100% hand wash" process makes this type of damage impossible * That the water spots were caused by hard water from sprinklers * This explanation is misleading and dismissive. My car is always parked inside my garage, not outside near sprinklers. The hard-water claim conveniently ignores this fact. Additionally, stating that damage is "impossible" during a hand wash is unrealistic--human error is exactly how damage does happen, especially when staff are rushed and understaffed. Offering two complimentary car washes in response to nearly $1,000 in damage is insulting, not a goodwill gesture. Their response shifts blame instead of taking accountability and completely avoids addressing the chaotic conditions I witnessed during service. I trusted Bristol Car Wash with a brand-new vehicle and left with poor cleaning, physical damage, and a dismissive response that blamed everything except their own operation. Overall, this experience shows poor quality control, lack of transparency, and an unwillingness to take responsibility when something goes wrong. I would not trust Bristol Car Wash with a new or well-maintained vehicle, and I strongly caution others to inspect their cars very carefully before leaving--if you choose to go at all. If you value your car--especially a new one--I would strongly recommend looking elsewhere. This experience was unacceptable.