Trisha Hopkins was an amazing colorist and stylist. I brought a picture of what I wanted and she did an even better job than I imagined. She is also great caring for and coloring thin hair. Would highly recommend and will be back to see her. read more

I had the worst highlight experience here. I'm new to the area and needed my highlights touched up for my engagement pictures. I saw this salon had ok reviews and they were open on Sunday. When I called to make my appointment, the receptionist scheduled me with Brittany Tuthill, a level one stylist who they referred to as the "blonde girl". I arrived and Brittany was friendly. I explained to her that I wanted a full highlight and my roots to be lifted. I explained how I'm in the military and it drives me crazy when I pull my hair back and all of my outgrowth shows. Brittany said ok and recommended doing highlights with some ombré. I have never had this done before so I said sure. After Brittany put the foils in I noticed that there weren't nearly as many as my usual hairstylist puts in my hair but I assumed she knew what she was doing. After she gave me a half fast shampoo and put a toner in my hair she assured me that it looked great. We went back to the chair and she turned me around and I faced the wall while she blew it out. After it was dried she turned me around and I was immediately shocked as it looked like nothing had been done. I didn't have time to stay there any longer that day, so I left. When I got home I got a good look at my hair and noticed that the under part wasn't even touched. I paid for a full highlight, so I called the salon back and they scheduled me for a redo with the "redo girl" a level 4 stylist. The result was just as bad. Not to mention Brittany was there and gave me the rudest looks the entire time. Don't waste your money here, go to salon that uses adequate products and have stylists who know what they are doing. The overall atmosphere of this place is snobby and uncomfortable. It's also not very clean. read more

I had a very dissatisfying experience at this salon on the morning of April 14. It was my first time and the front desk girls were not very friendly or helpful from the start. The stylist was very educated and nice and I would have like to go back to them, until I checked out. I called before to ask for the price of a hair cut and was given an estimated rate, I went to check out and it was over $80 for a hair cut. The girls were busy on their phone and had a terrible attitude towards me. I proceeded to ask for the student discount which they did not offer to me, and she responded with "sorry its too late, maybe try next time." I then called to speak to the manager and she was not in. Minutes later, I was called back by a manager I guess. She was very unprofessional and had no idea who she was speaking with. She listed off three girls names that were not mine before she asked why I called. I would not go back, there are other salons in the area with the same amount of talent with friendly employees. read more

Not sure why all of the negative comments about the hair salon....I wanted my hair cut from a short bob to a pixie...my regular stylist said no, so the following Sunday I called Urban Nirvana Hair, received a 1:30 appointment with Marlee. Told her my "plan" and showed her a picture of the cut that I wanted. I left with the perfect hair cut. Have had nothing but compliments. Will return! read more

I had to come here and leave a review after an amazing prenatal massage with Wendi. Sadly, I've had a lot of lackluster massages and am always a little nervous when I book with a new person, but I was so satisfied today! A few things that made the experience great: Urban Nirvana has the tables with a cut-out for your belly, so I got to lay on my stomach which makes all the difference. Wendi's pressure was strong and perfect, and she even incorporated a few stretches with my legs and arms. Finally, I've started making sure to check the clock when I start and finish, because I notice so many places try to cut the time short. She was about 5 minutes late getting me, but she gave me the whole 60 minutes, which I expect and appreciate. And on top of all that she was very sweet. Hoping I can squeeze one more Wendi massage in before this baby shows up in 6 weeks. read more

Today is my wedding day and while my hair looks good there were a couple things that will keep me from coming back. First off when I made the appointment the lady at the front desk said mine and all but one of my bridesmaids hair would cost $39.99. I didn't have a shampoo or blow dry, just a fix (a "special" fix) and ended up costing $50! I was NOT expecting that. I told the red head guy at the front and he said the starting price was $39.99 well that lady didn't tell me that after I asked her a couple times if it was $39.99 and she repeatedly told me yes. That's the only reason I went with this place. That's reason number 1 I will not go back. Number 2 is because my maid of honor told her stylist she wanted a pixie cut and was told that she didn't have the hair for that. She showed the stylist 2 pictures and was told that both times. Again she told the stylist what she wanted and the stylist said well I didn't think you wanted that! Your stylist should never say that to someone who is requesting a certain hair style when she already had short hair. She is completely in tears and HATES her hair now because of the stylist she had. We will never go back and will never recommend this place to any one. read more

The services were okay, however I will not be coming back on account of the manager. She is incredibly rude and dismissive. I hope her employees relocate to the lexington location or find another place altogether. read more

Finally, I've found the perfect stylist in Columbia. LILI, a warm, smiling, and skilled hair artist, matched my natural hair color (light auburn) perfectly. I'd tried being a brunette, but I didn't get a good cut at my old salon down the street. She also created a perfect haircut and style to complement my face shape, thick hair, and wish to wear my hair either blown out straight or naturally curly. I've lived in Columbia off and on for 32 years. Even when I lived in a big city (Washington, DC) I never found a stylist and salon that provide the whole package. Urban Nirvana is modern, clean, and well-staffed with smiling, customer-oriented people. But Lili Garrison is the real star--I've never left a hair salon happier with my style and color--and in such a good mood too! Usually I can't get out of there fast enough at other local salon I used to depend on. This 3-hour appointment was a pleasure, Lili is so skilled, and I couldn't be happier. My husband loves the look. Finally! read more

I was excited about getting my hair cut at Urban Nirvana because I've heard good things and they are open late so I can go after work. However, my experience was terrible. Marlee was my stylist. 1. When she washed my hair, she only lathered the front of my head. (When I got home last night, I could feel everything behind my crown wasn't fresh.) 2. The actual cut went suspciously quickly (I have a lot of hair and it usually takes a while.) This morning when I attempted to restyle, I can tell she did not "get the bulk out" like I specifically asked. 3. During the styling, she used cold air to dry my hair and only dried my hair ~50%. Who does this?? I even made a comment about a wave/cowlick. She said that she "tried to get it out with a roundbrush" and said that she thought it was pretty. However, I can always smooth out that wave on my own. In summary, I'm not sure if my stylist was terribly inexperienced or just going through the motions to get out quickly. Needless to say, I am not going back. It is too overpriced to get that level of quality. read more

I'm extremely disappointed of this place. The first time I went to get a 200$ massage and I end up having tingling all over my back, this guy Tim i think his name was, put too much pressure on my back, like I was a man... I'm 150 lbs ok. I though he knew what he was doing I trusted him and I did not think that all that pressure would cause me nerve issues. I still have some of the tingling on my left shoulder. I went to the doctor and he told me to wait, it should go away, that was back in July...now I have to get a MRI, this makes me depressed!!! I called them and explained what they have done to my back I even ask to talk to the manager, well they DID NOT CARE! costumer satisfaction is not a priority to these people. The second time I went because I NEEDED to expend the rest of the gift card my husband gave me as a gift after having my daughter, because he wanted me to have a "me time", but this time I went to the hair salon! BIG mistake, from the beginning this woman named Laura, was so INTRANSIGENT, God! I told her what I wanted and how I wanted she kept telling me that, it won't look good on me, the blond highlights won't show and this and that! EXCUSE ME! THAT MAKES NOT SENSE, you'd see highlights unless they are same color of your hair, and THAT'S exactly what she did!!!! OMG I told her 100 times! I want blond highlights because caramel won't show... AND SHE DID WHAT SHE WANTED AND NOT WHAT I TOLD HER TO DO! YOU PEOPLE GET PAID TO DO WHAT COSTUMERS WANT NO MATTER IF YOU THINK IT LOOKS BAD ON THEM! IT'S OUR MONEY IT'S OUR CHOICE PERIOD AND WE SHOULD GET WHAT WE WANT NOT WHAT YOU FEEL LIKE DOING THAT DAY!what's wrong with these people? I spend 200$ and highlights that are dark brown or caramel WHATEVER! the point is you can't see any change on my hair. Urban Nirvana GET YOUR STUFF TOGETHER! NEVER AGAIN! read more

Yesterday was my first ever visit to Urban Nirvana. I purchased a spa package that included a 30 min prenatal massage, 30 min scalp massage and a 30 min facial. They have the massage beds that leave room for your baby belly so it was nice to be able to have my entire back rubbed from top to bottom instead of one side at a time. The best part of the massage was the scalp and face bc I'm a jaw clencher and teeth grinder. However, the facial was my favorite which ended up being 60 min instead of 30. Highly recommend Ciara she was nice and will hold a conversation if you want or just let you relax. The hot mist felt great and it included a hand and arm massage with heated gloves. This was my first facial and will not be my last. They just started booking appointments online so there was some trouble with that. It guarantees they will contact you within 24 hrs but 3 days went by and I didn't receive a call, text or email however I called on Wednesday and was able to get in on Saturday. The locker room even has showers with shampoo, body wash, razors everything you'd need to feel refreshed after your treatments. The spa experience was so great I'm going to try the hair salon as well. read more