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Urban Organics

4.0 (4 reviews)
Open 7:30 am - 5:30 pm

Services - Urban Organics

Gardening

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6 years ago

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Contreras Lawn & Landscape

Contreras Lawn & Landscape

4.0
(4 reviews)

Glad I called CLL. My lawn needed a much needed update. The crew was very professional and showed…read moreup on time. They have reasonable prices. I definitely will call them again for large projects.

Worked with Ernest and although their prices are reasonable compared the the other quotes I had and…read moreI've been relatively happy with the quality, Ernest has not been timely or good with communicating when his guys would be working. Initially I was told Mon- Tues with 3-4 guys working. By noon, I was texting him asking when the guys were going to arrive and he said they would t be there till Tues. There were 3 guys the first day to cut trees, but the work took until Friday because there was really only one guy working for Wed and Thurs and two guys in Friday. There was more work to be done and Ernest told me he would need to order supplies. I've had to follow up several times to see when they are coming back to finish although I was I initially told the following Mon, then Friday and now TBD. This has been particularly frustrating because we are trying to get our house ready for sell and was not able to show it while there were workers here and the 'curb appeal' was not where we wanted it without the work being done. I am still waiting for the rest of the work to be done and may increase the rating for quality as long as they finish the work- TBD... UPDATE: They never finished the work they agreed to do which was adding stone around the rest of our trees. I feel like we over paid for labor that was never completed (we were going to pay additional for the materials which we had agreed on) Ernest never got back to me and has ignored the follow up texts and calls. Very disappointing.

Houston Garden Centers

Houston Garden Centers

1.5
(214 reviews)
$$

I'll start by saying Liz E.'s review was spot on. It was my first visit since they had made me…read moreangry several years ago. What was more infuriating is I wasn't shopping for myself, but my HOA. They have a bigger budget for this kind of thing than I do. I needed about 30 plants, half of them shrubs. Laughingly, I took one of the handy carts and located most of the shrubs about as far away from a cashier as you can get. Fortunately, it was downhill. That cart only held 4 shrubs. So I took them uphill to the main building and asked if I could get help with the rest. We each grabbed carts, and he eventually figured out it was going to be slow going. So he told me he would go get the BIG cart and left with the cart he had brought, empty. Twenty minutes later, I find him at a cash register, hoping someone would hurry and check out. It took him a second to register who I was, and then he explained how he could not leave the register. So *I* walked out to the street and got one of the big carts. The kind they probably use at rodeos or something to haul off dead livestock. So I got that loaded up along with the other standard cart. An employee in the next aisle who was arranging things told me I needed to ask the cashier if I wanted help. It was obvious that anyone under these circumstances could benefit from assistance, especially if they were as old as I am. I'm pretty old. Someone did finally go to get the loaded Carcass Cart and brought it to the cashier with my other carts. All in all, over $500. I may have gotten a price break, or that was the hint, anyway. Still not enough for anyone to volunteer to help me to my truck with the stuff. I think my second trip for another cart shamed them, and someone brought down the big cart. I think there is a good variety of plants there. It's a damned shame no one there knows where they are.

This place needs improvement…read more I am looking for plants and I can see HGC has lots of inventory when driving by. I tried to call them and the phone numbers go straight to VM. I attempted to call several of the listed numbers and ended up calling the corporate office. The corporate number was the only number that someone answered. I asked about the phone going to VM and I was told they all go to vM. I then asked about inventory and was told that the corporate office has no access to inventory list. This is horrible customer service. Why should a customer have to drive to a location to check availability ? Why does the corporate office not know what the stores are stocking? What a poorly run operation! I will go elsewhere and buy from someone who actually communicates with customers.

Urban Organics - gardeners - Updated July 2026

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