Walked in without an appointment on a Saturday afternoon hoping to get my eyebrows, upper lip, and…read morechin waxed. I was seen to within 10 minutes by a very friendly and sweet esthetician. I found the whole experience pleasant and quick... thumbs up! Would definately return.

Great place. I was coming through town for a very short window of time, and they got me in for a…read morehaircut. Also, offered me tea while my hair was cut, and was able to charge my devices. Very friendly group. I also love the smell of their shampoo - something in a green bottle. Fabulous, would visit again if I come back to town!

pure spa was a wonderful experience. went for a pedicure and couldn't be happier. Thank you Pure Sparead more

coming from the Mainland I was happy to find this little gem. All staff are amazing and is…read morespotlessly clean. I have had many treatments here and met my new neighbours there too. Fabulous place ..

Iris was super friendly and did an amazing job with services I booked! Heather and Alisha were both…read moreabsolutely wonderful and made me feel very comfortable throughout the appointment. I will definitely be returning and recommend this place and their service!

Eilidh was wonderful. First time on a back jet peel. I'll be x coming back regularly what a…read moredifference on my back. Feels so fresh. Many thanks Eilidh..

Brian did a great job with his advice and recommendations, with the new color process, cut and…read morehighlights. Service was wonderful.

Very Disappointed as a new customer. I booked well in advance for highlights and a cut with a…read morechosen lead stylist. Received a weird email one week prior to appointment stating I had a change to my appointment - same date with no time provided and a different stylist who is not even listed as an employee - I questioned the change and cancelled everything .... sorry Maffeo you obviously do not require new customers!!

Great spa! The staff are helpful and kind. The spa is super clean. It's a serene place to relax…read more They sell Glo skin care products! Good parking options. Good location. I'm a fan.

I had the face sugaring here recently and the service was actually great, but I only give 1 star…read morebecause my forehead broke out really badly the day after. I don't know what they put in it, i've never had a reaction like that to any skin care treatment before. I don't have sensitive skin, and my face has never had this many blemishes. It looks awful, and it was really disappointing because I did it right before my vacation. I wouldn't recommend the face sugaring, especially for first timers- also its not gonna take ALL the hair you want out but rather about 80%, there are spots on my face that the sugaring couldn't get so it's not worth the price. However, I give it 2 stars overall for their service and the leg waxing, which turned out pretty well.

Shades Aesthetic and Wellness Spa has been in business for a long while and perhaps as a result has…read morebecome complacent. I have experienced almost the full range of services at Shades and have been uniformly let down, with the exception of a massage I received their five years ago, which remains the best I have ever had. In terms of other services, the waxing was incomplete and the aftercare sloppy, leaving me feeling more like a piece of meat than a cared for client. My manicure had errors, and my pedicure featured a one minute massage, generally falling fall short of it's "spa" title. All in all, the owner is a lovely woman and I wish her all the best, but wish they would address service shortfalls!

I've visited this nail salon three times (twice for gel X manicure and once for pedicure). The…read morestaff are all very friendly and attentive. There is the problem of language barrier but they still do a great job and the end product is always 10/10. The salon is very clean and they have a good number of pedicure and manicure stations. Depending on the type of service you want to get, you might be able to get away with going as a walkin (that's what I did for my pedicure and I only waited 5 minutes). For my manicure I was able to call in the morning and book for the afternoon.

sadly, i could not be accommodated...suffering from a nerve disorder, i cant use a drummel...just…read morepolish remover and a file.... i wanted a closer location, have had gel nails for 20 yrs plus... have stayed loyal to one salon in Nanaimo, prob now, gas prices, and other salons in other countries... Folks with afflictions need help too, sad they could not consider adding me as a client, as not using the machine adds abt 15 mins more, and my tips always reflect my gratitude and loyalty...