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    Urban Surfaces

    1.0 (2 reviews)
    Open 7:30 am - 4:30 pm

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    Ganahl Lumber

    Ganahl Lumber

    (73 reviews)

    $$

    My experience with the Corona sales people was very good..very helpful. We purchased redwood for a…read morebalcony and elected to pay to have the wood delivered. The delivery guy was exceptional (wish I remembered his name). We had several very heavy beams (6x6) and the delivery guy offered to help my son carry them back to the backyard.... very much appreciated. My low rating is because of the quality of the wood. The redwood had lots of splits in the wood (some of it was actually unusable), plus many knots. The quality was definitely not what I expected for this high-priced redwood. I wish I had been able to hand select the pieces, rather than just getting "whatever" the team who bundles the order selected. Definitely not the quality I would expect from Ganahl Lumber.

    The only thing is the person at the register that greats you. I went to the sales department, the…read moreman there saw me and right away grab the phone and make a call and pretends he's busy. He couldn't even say "I will be right there with you". He ignored me for about 5 minutes. Then he hangs and looked at me and finally asked "what's up?" Really? "What's up?". I asked him "you guys sell solid wood. He looked at me all "stupid" and he didn't even know what that was. I asked then "like red oak" he just pointed at me and say "around the corner". Around the corner few cracked/split pieces of bad red oak. I went to this place because I saw a truck driving around my town with this logo. So, I was looking to buy few thousands of dollars of wood products here, but I guess I will take my business to Peterman lumber instead. Never will come back to this place. Definitely NOT recommend it.

    Resource Building Materials - Breathtaking green boulders.

    Resource Building Materials

    (39 reviews)

    10+ Years of Loyalty Dismissed Over Poor Customer Service and Lack of Integrity…read more I've been a consistent customer of Resource Building Materials for over 10 years, frequently purchasing materials for both residential and commercial projects. Unfortunately, my most recent experience was deeply disappointing and has made me reconsider ever doing business with them again. On June 4, 2025, I purchased epoxy/resin products totaling $1,821.00 for a paver protection project at my home. These products turned out to be incorrect for the job, a mistake made by the contractor I hired. Wanting to resolve the issue properly, I attempted to return the unused and sealed materials on July 1, 2025--only 27 days after purchase, well within a commonly accepted 30-day return window. I spoke with Alexis, and later her manager Diego, who both demonstrated a stunning lack of professionalism. Initially, I was told flat-out that no refunds are allowed, which was surprising considering my long-standing relationship with the company. I calmly asked them to review the disclosures printed on the bottom of the receipt, which clearly state that returns are subject to a 25% restocking fee--not a total denial of return. Once I presented the facts, they pivoted and claimed the return was being denied because the purchase was made "over 30 days ago"--again, not true. I challenged them using the original purchase date and receipt, proving that only 27 days had passed. At that point, their excuse changed again: Diego questioned how they could know if the product hadn't been left outside in the sun. I found this completely unacceptable and insulting. For the record, the product has been sitting untouched in my garage, easily visible, stacked in sealed 5-gallon aluminum buckets. I immediately recognized them as unused materials and attempted to return them before any legitimate window would expire. This felt like an intentional effort to avoid issuing a refund or store credit--completely dismissing my long history of business with them. Rather than owning up to a poorly handled situation, they chose to pass blame, make false assumptions, and contradict their own return policy. There was no accountability, no willingness to resolve the issue fairly, and no appreciation for a customer who's spent tens of thousands of dollars over the years. And for the record, I do not like to leave bad reviews whatsoever. In fact, you can check my Yelp account--I don't leave bad reviews at all. It takes a lot to push me to this point, and for me to take the time to write this, you have to piss me off at least 10 times more than normal. That's how bad it was dealing with Diego and Alexis at Resource Building Materials. To say I'm disappointed is an understatement. This is not how you treat a loyal client. If this is the new standard of customer service at Resource Building Materials, I can no longer recommend them--and will be taking my business elsewhere moving forward.

    This is my go to for all the hardscaping needs. Sand, gravel, pebble, DG, rock and much much more!…read more It's a great place to go for inspiration for various projects going on from DIY to contractors.

    Urban Surfaces - buildingsupplies - Updated June 2026

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