Made an appointment to get a tb test for my mother in law. Have been waiting for close to an hour…read moreso far. Complete lack of staff and communication. This place is understaffed and it shows. The staff are nice but completely frazzled. Saw a man use the bathroom without closing the door. Can't wait to get out of here.

I always get great medical treatment. Jenn is my primary care np and she is amazing and truly…read morecares about everyone. I know i have the best of the best in her

I don't think hospitals are anyone's favorite place. Especially when you hear that a loved one…read morefallen ill and has been admitted to one. Possible the one that can make the scenario worst, would be if you were 9 hours away. Well it was very pleasing to find that while Vidant Beaufort Hospital has traditional visiting hours, they allow visitors at any time. Great news after a very long trip to get there. You may visit after hours as long as you enter via the Emergency room. Besides allowing unrestricted access the staff was pleasant, comforting and allowed everyone to be at ease by offering peace of mind. All helpful details for an unpleasant situation.

Slow. Some employees are nice and have good bedside manner. And some employees. Bedside manner and…read moreattitudes are so bad. I get better taken care of in Greenville. Do not recommend going to Washington.

Amazing staff and so polite as soon as you walk in. The two girls up front made us feel very…read morewelcomed, and quickly got us checked in and paperwork started. Dr Veronica is so nice and was so thorough with my son. Then the nurses were great and extremely patient at having to do a throat swab that he struggled with a little. They gave us meds and a drs note. Very happy with them and will be back when I need them again!!

Upon arrival, around 7:40 on a Friday night, we were greeted by a very kind woman at the front…read moredesk. She verified that they took our insurance and then handed us paperwork to fill out before we were seen. After filling it out we waited for about 5 minutes before we were called back for vitals to be taken. Immediately got into an exam room where my husband was triaged by the nurse. Within 2-3 minutes of her leaving the room, the PA came in. My husband was being seen for a burn and the PA was very thorough and helpful. A prescription was sent to the pharmacy and we were out the door shortly after. The entire visit was around 30 minutes total. Truly great service and care. Very grateful that an urgent care was opened closer to home.

Dr. Tommy Sims was an incredibly insightful and charismatic man. He made intelligent conversations…read morewith me while he ran my tests and had me in and out in no time. Highly recommend this place to anyone who needs a quick but also enjoyable medical treatment.

1st I set an appointment for 815am and still didn't call back till about 9am. It was okay b/c it…read morewas Sunday so I had nothing to do, but why have it where you can set appointment. Btw...the front desk was excellent. 2nd The NP that I saw for shingles didn't even offer me no pain meds. Although I had blisters on my left inner and outer thigh with swelling, buttock and back. NP told me that I needed only 3days off (although I have Personal Paid PTO) from work. I just read that at my stage of shingles(blisters) was very contagious. I should have been out till the blister had dried and crusting. I think she thought I was trying to get some extra time off, NO NP...I just didn't want to be at work in pain, barely being able to sit or walk and contagious. I been at my jobs for 26yrs so I get 224hrs. of Paid PTO a yr. and 480hrs FMLA. I bet she stayed out more than 3days with her shingles. 3rd I talk to NP today to tell her my note for the 3days includes Sunday (day I came into the ofc). I don't work weekends just Mon-Fri. She said well I'm sorry I'm not giving you 5days. I didn't ask for 5days I just needed her to specify Mon-Wed although I could have been off longer b/c it was SHINGLES. It was the principles of the situation even though my supervisor understood that Shingles is very painful. I express to her that I will not be returning back to this urgent care I will continue with Physician East Urgent Care if open or what I dread the hospital if needed. Thank you for what you did do by prescribing the meds for the shingles, but I had to come back on Thursday for you to see that I needed some prednisone for swelling so thank you again.

These people are great and very helpful. The problem is it is frustrating to pay a bill that was…read moremailed to me. There is no calling the location and paying over the phone with a card. you have to call one specific number and be asked for your info so they can then call you back. Because logging in is a nightmare because my number changed. I do not know why you cannot just give then your reference number on the bill and pay it!!! I have spent all afternoon trying to pay them and I am done for now. This is ridiculous

Greenville health care is absolutely wonderful I have bee seeing Dr Clifton. Lee Quinn for over 25…read moreyears. The most honest Dr and settle straight with a lot of compassion. I will miss Tracey as she always did a great joy with my ear being impacted. Nola Bonner overton Greenville NC

Took my Mom with Alzheimer's in for care on July 4th last year. Amanda NP and entire…read moreStaff were wonderful. Mom was extremely difficult to handle but they treated her quickly and compassionately. (Had originally gone to Hospital ER with Mom, waited in room 3.5 hours and never saw doc so Mom walked out). I was so impressed with Amanda at urgent Care when we moved here she became my husband and my provider. (No physician anywhere in OBX was accepting new patients). Anyway, I have had only positive experiences here and as a retired RN, feel confident in the staff.

Have visited this urgent care for things like broken bones and flu. The staff is kind and…read moreefficient. We have gotten exactly the care we needed. The board that tracks the status of each patient in the lobby is so great, knowing where you stand in the queue.

The worst experience I have ever had! Took my mom there for blood work and the Doctor forgot to…read moreissue orders for blood work before the appointment was scheduled. Drove 45 minutes one way just to make this lab work appointment. COULD NOT DRAW BLOOD DUE TO NO ORDERS FROM DR. No apology from him at all. Next, we scheduled an appointment for Ears cleaning. Waited almost an hour with no visit from ANYONE. LEFT AND REMINDED THE UNCONCERNED STAFF THAT MY TIME WAS JUST AS VALUABLE AS THEIRS. Another wasted 1:30 hour trip I Should get reimbursed for my time.

Worst Dr office I've ever been too , they keep putting off sending in referrals so I can get my…read moremuch needed medication . They're lazy and rude and they never answer the phone or call you back .

New in town and got recommended to Dr. Samuel Dail at New Bern Family Practice & Urgent Care Center…read moreat 1040 Medical Park Avenue. I was VERY impressed with Dr. Dail and his staff. This is during the pandemic I started to see him. The staff was Very efficient yet very warm and friendly. The Doctor himself even more impressive. He was a perfect age, not just out of school with no experience and not so old that he lost touch with the most up to date information. He took the time to sit down and talk to me! I never felt like he was in a rush to get me out of there. He was very thorough and had me do a blood test and X-rays while I was there which was great. They had their own facilities in house to handle them also. No outside lab work needed. The follow thru was good also. The results of my tests were forwarded to me in a timely manner. I did not have to call or wait and wonder about the results. Haven't been that impressed with a doctor in a long time.

I went to the Care Center on 1040 Medical Park Ave in New Bern. The staff was very professional. Dr…read moreHodges was great & fixed me up! They had me in & out of there in 1.5 hours, even on a busy evening! Keep up the great work 'yall.