This place made us feel right at home. Dr Tony was amazing! His team awesome! My pet was in great…read morehands.

I called Pinehurst Animal Hospital to inquire about doggy daycare services during our stay in…read moreSouthern Pines for the U.S. Kids Golf World Tournament. I also hoped to schedule a bath and nail trim for our Shar-Pei, Baxter. Suzette answered the call and politely informed me that they only offer daycare and boarding for existing clients who are residents and are not accepting any new customers out of town or offering grooming services at this time. While I appreciated the quick response, it was disappointing to learn this--especially since their website still lists these services as available, with no mention of the current restrictions. It would be helpful if the website were updated to reflect this, so potential customers aren't misled while trying to make plans. Hopefully, they'll consider clarifying this online to save others the inconvenience.

I brought my dog to PAH as a new patient about a year ago for ongoing loose stool and diarrhea…read moreissues. After requesting blood work, it was revealed that he had PLE. We chose the non-invasive treatment route with steroids. However, we were given very little guidance regarding the treatment plan, expected duration of steroid use, or follow-up monitoring. No one from the clinic bothered to check in on his progress after treatment began. Whenever I called with questions or concerns and wanted guidance from the vet, I was frequently told that she was unavailable and would not be able to get back to me until the following week. This was frustrating given the seriousness of my dog's condition and the fact that he was taking long-term steroids. I eventually sought a second opinion from another vet, and the difference in communication and follow-up care was night and day. It was a relief to find a vet who was proactive and actually cared about monitoring my dog's condition. Based on my experience, I would not return to this clinic and would recommend looking elsewhere for veterinary care.

While the staff is kind, Dr. Whitehead is impatient, passive aggressive, condescending, and…read morestressful to work with. She will make remarks and have a ridiculous attitude if you refuse her recommendations, which are founded on out of date information and practices. She argues with owners openly in front of staff and will not advocate for best practices for the family. She also struggles with basic technical skills and will blame the pet for her incompetence. We will not be taking our pets here again. 2 stars because the staff is kind and tries to be accommodating.

Compassionate Office and excellent Customer Service. New to…read moretown & our black lab, Ella was up to date so we'd have time to find a Vet. We noticed something was off with Ella and a neighbor suggested Longleaf. No time off of work so our son took Ella in. The Staff was so wonderful to him & Ella. The outcome was not good and the Vet called me to communicate to me since I was at work and our son was upset. A few weeks later we made the hard decision to put her down. The Staff & Vet were so wonderful to us and Ella. Very emotional day. Today we got a card in the mail from Longleaf. Top notch in treatment of the animals & great customer service to the Owners.

The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

Took our newly adopted dog to get checked out because he was not feeling good. There were signs…read more From the receptionist, vet tech, and doctor our dog was throughly cared for. He was sent home with meds and within 24 hours he was feeling better. Thank you!

Bad communication. The office knew I was driving 45 mins to bring rescue kittens to them…read morespecifically because one has some concerning issues. I called at 330pm & spoke to a lady for 8 mins. I logged off of work & made the trip to be turned away after arriving at 503pm. They close at 6pm. Thanks so much for great communication by telling me that if I arrived around 5 we couldn't be seen!! Waste of gas & time. Maybe you should change your time to 5pm that you close or better yet make a note that says if you arrive around 5pm you won't be seen.

Not about hospital specific, I lost my pet in December and banfield continues to charge me for the…read moremonthly fee. This even.after contacting them. This is why i have not signed up my new dog. Paying for insurance on a dog that has passed away.

They will charge you for an Wellness Plan even after your pet passes away. Would never recommend…read morethis to anyone. Go to your locally owned vet and get treated with decency.

Thank you for taking such wonderful care of Miss Georgia. Being a senior baby, Georgia needs extra…read moreattention and care to do some mobility problems and health issues. The staff at five points was wonderful with her and went the extra mile to ensuring that she was safe and stable throughout her stay. They made sure she was comfortable and keep a close eye on her at all times. Upon our return, Georgia was active, alert, and enthusiastic to see not only us but the staff members when we went in to get her. In order to assist her with her mobility issues, they tried various mat and rug configurations to make sure she was okay throughout the night. I have to admit I was concerned leaving her but whenever my husband checked the video feed she seemed content. It was a relief knowing she was so well taken care of and seeing her happy when we picked her up. They even had a detailed sign on the door of her suite outlining all of our concerns and her issues. It was reassuring to know that everyone who cared for her knew our concerns. We just hope that they enjoyed the time with Georgia as much she enjoyed spending with them. Five Points Pet Resort is more than two hours from our home and we have initially chose them because they had someone that checked on the babies in the evening. Little did we know how kind and caring everyone on staff would be. This was our second time staying at Five Points and the long drive is work every minute knowing our girl is being well cared for. Thank you again. PS. I can't believe how busy she is today; she clearly feels good.

When I need to Board Colonel Kujo Five Points is his hone away from home. They make him feel right…read moreat home. The kind and caring staff loves him. His next stay will be in January. Thanks Again, Colonel Kujo Grandma

I would not recommend this groomer at all! I have a large short hair dog and I brought her in for a…read morebath and brush with a nail trim. They kept her there for over 4 hours and when I picked her up she didn't smell or look like she got a bath at all more like they just sprayed her with a spray, was shedding more then when I brought her in, her nails weren't trimmed at all and was covered in poop. I paid over $100 to just bring her home and have to give her another bath and brush myself. Not to mention they must have not given her any water the whole time because the second she walked through the door she drank her whole water bowl. Very disappointed.

Love it! Very flexible with appointments and my dog always comes back looking/smelling amazingread more

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

My dog absolutely loves staying here! Every time we pull into the parking lot, he gets so excited,…read morewhich gives me so much peace of mind. The staff takes incredible care of him, and it's obvious they genuinely love the dogs they look after. He always comes home happy, tired, and like he had the best time. I couldn't ask for a better place to leave my pup, and highly recommend them to anyone looking for a caring, trustworthy pet lodge!

My pup has been here just the one time so far, but I thought they did a great job grooming her …read more.. she looked better than expected. Plus they texted pictures when done, which I greatly appreciated. Everyone was pleasant, and the establishment itself was very nice. Thank you Pet Lodge.

My dog LOVES this place! She goes a few times a week and gets super excited and has a blast. Staff…read moreis great as well.

We've been taking out pets to Watch my Wag for nearly 5 years. They are always accommodating,…read moreprofessional, and happy to love on our dogs while we're away. I'm super surprised by the negative reviews here and cannot believe we are talking about the same place. Our dog Crockett, who can be a handful, is always excited to go to WMW when we drop him off. All of the staff snuggles him right up when we bring him in. When we suffered the loss of one of our pets this year, the staff at WMW grieved with us. Additionally, when we call with last minute requests, or have to leave our pet another day, they always do their best to squeeze us in. I've been so appreciative of them and the care and love they give to our furry family members.