First visit here and went super well! Here are the things they did great on: 1. Wait time, today was a Sunday so typically business is slower. I called early morning and got an appointment within 30 mins. I recommend you call first and try and get an appointment that day (if you can!) 2. The visit lasted no longer than 30 minutes, which is a plus because I feared it would take up my whole day. ( I only came in for eye issues, so I guess it very much depends on your issue!) 3. The staff were all very kind and asked lots of questions. They were able to prescribe medication right away! I would definitely recommend this place. It also looked and felt clean. read more

DO NOT GO HERE: I took my son to Urgentology Care in Arlington for a foot injury, where he had an X-ray and was given a walking boot. They verified our insurance beforehand and told us they were in network before we arrived. Before we accepted the boot, I asked directly whether it would be covered, and both the billing staff and the PA confirmed that it would. We only agreed to the boot because of those assurances. Afterward, our insurance said the facility is out of network and denied the boot, leaving us with a $678 boot charge and $500+ in provider/facility charges. When I called to try to resolve it, the billing staff/manager were unprofessional, they talked over me, wouldn't let me finish, and hung up. When I pressed the issue, they told me the provider no longer works there, as if that erases what we were told at the visit, when he was the one who treated my son and confirmed the coverage. Notably, they'll say these things over the phone but won't put any of it in writing. Being verified as in network, told by two staff that the boot was covered, then billed anyway and brushed off like this, is not okay. I would not go there. read more

I had a visit for a foot X-ray and was told afterward, when I called to confirm, that I had no balance due. Weeks later I received a bill for $896 -- $357 for the visit and $678 for a walking boot that I found available online for $50. When I called the clinic directly to ask about the boot pricing and request it be reviewed, the front desk repeatedly gave the same scripted response and would talk over me when I tried to explain the situation. The call was disconnected more than once while I was trying to have a conversation about it. I understand pricing and coverage issues happen, but being told there was no balance and then billed $896, combined with how difficult it was to even have a conversation with the front desk about it, was a frustrating experience. I've since had to escalate this to their billing department separately, and it's currently under review. My concern is entirely with how the front desk handled the billing conversation. read more

Update April 6,2026 Looks like they still asking for money smdh Warning Do not go here They are disaster n make sure they are correct about taking your insurance because I'm on the phone with billing along time trying see why I'm billed 1270.00 for walking in on a checkup. 75.00 Copay Xray 90.00 Insurance wasn't on file And they don't handle your billing You have to call another office and be ready for long hours on the phone . I was cleaning my house at the same time on the phone with them in my darn day off to not pay that money read more

My recent visit was a disaster--unsafe /untrained staff and X-ray equipment nearly further injured me, the technician was incompetent. The machine collided with a wall damaging that and breaking parts off the machine and also flipped the heavy metal table over that I was laying on and nearly injured me further trying to protect myself while I was already dealing with a broken foot. I waited in a room a combined hour with no updates. The X-ray images sent were incomplete, missing critical views of my broken foot, despite my clear diagnosis. I've emailed multiple times and called repeatedly, only to be ignored or left on hold. No response, no refund, no accountability. Avoid this incompetent, negligent facility read more

DO NOT TRUST Urgentology CARE! This place is extremely frustrating! We sat in their virtual line (can see online) and saw our place in-line come and go. We watched others just pull up to the door and get tested for COVID-19 before us. When asked why, they just lied and said for us to pull up behind the others. They don't honor their own processes. DO NOT TRUST Urgentology Care and/or their virtual line. Just pull up and stay & you'll be next. read more

Urgentology Care - Urgent Care Near Me - Arlington, Texas

This place is kept immaculate, which makes me feel very comfortable! I also love that it's new and they offer free water and coffee/tea. Anyways, I found them because they're right by my house. When I checked in there was only 1 other person ahead of me! EXCELLENT! And they're sooooo nice! They took really Good care of my daughter and we will for sure be back. (Hopefully not soon) read more

Today my son and I, where seen to see if we had Covid, strep and/or the flu. I have been to the Viridian location "6" times for myself and my children and have received nothing but good care. This location is definitely my go to clinic for immediate care! Thanks for all you do! Dr. Madison and the Receptionist Nora are so kind and sweet! Unfortunately I didn't get all the names, but all the staff are loving & kind! read more

Absolutely amazing facility! Erin the PA there is super sweet and understanding. Can't say enough about her, there some stuff that could be different and better bedside manner but overall great! read more

Urgentology Care - Urgent Care Near Me - Arlington, Texas

I arrived prior to my scheduled time (so great that you can book an appointment online) and was greeted quickly. I spent roughly thirty minutes getting vitals and diagnosis and was pleased with the care the physician took to communicate with me. I wasn't rushed nor did I wait long at all to be seen. This will be my go-to facility for future needs. And, I'll definitely be getting the flu shot next year! Thanks for taking care of me so quickly! read more

Completely rude staff. Had an appointment for a rapid COVID test We were treated like I was going to steal the test because we had to pay up front before they would test my sick kid. They wouldn't give me a receipt instead they said they would email it which never happened. I had to force them to give a copy of my son's negative test results. They do not take insurance for COVID tests and charge $200 for the rapid test when with insurance it is only the co-pay. This place is a scam. read more

Bad service, unprofessional front desk, laying, they said they accept my insurance , but after 2 months from the visit I supposed with $600+ invoices. When I called them they said they are in network but the insurance did not cover it , I called the insurance and they informed me that they are out of network and this is a fraud !! read more

Terrible service and attitude. They or their computer system made an error with my appointment time and, when I pointed out that I had multiple texts confirming the time (including one sent just 15 minutes before I arrived) they argued with me and tried to lecture me about MY mistake. What?! Unprofessional and ridiculous. Find ANY other place to seek medical help. read more

I would be extremely cautious of using their services. They where attempting to charge my insurance company for exams that where not completed. They called me months after we had cancelled our appointments for updated insurance information. read more

I work in Dallas and started getting sick as the day was going on. I knew this place because I've been there before and was very impressed! I drove to Arlington to go to this urgent care facility over everyone between here and Dallas. This facility is very clean. There was only one person there ahead of me and it took about 10 minutes before I was seen. Both times that I've been here I've been taken care of, listened to and everything is explained in great detail! Their attention to detail is awesome! I felt like I mattered and that helping me feel better was their number one priority. It almost feels like a concierge service!! I'm so grateful that such a nice facility and excellent staff is so close to my home! read more

Great place. Faculty can read test results in site, including chest X-rays Friendly caring staff. read more

There is NO DOCTOR ON-SITE, they have you speak to a doctor over face time. They will not tell you this until AFTER THEY HAVE YOUR MONEY. No physical exam, just a nurse that takes your blood pressure and hands you an iPad. We did not receive a diagnosis or any medication for my spouse's DAILY vomiting. We were told to go to our General Physician (probably because we needed to see a physical doctor, a service they do not provide). Go somewhere with an actual doctor present, if you want real medical care and not a glorified WebMD experience. read more

I'm so thankful I found Urgentology especially on a holiday weekend! I had a terrible eczema rash all over my body& desperately needed medication. I called ahead to be sure they were open and was greeted on the phone by a professional and welcoming attendant. Upon arrival I was immediately assisted and seen by the nicest NP!! I wish I remembered her name! She listened to my concerns and was so helpful and made it her mission to make sure my issue was resolved! It's so nice to find healthcare providers that care! I definitely recommend this place! read more

This Guys are trying to Capitalize on Coronavirus scare by over charging for a visit, even with PPO insurance what would have been a 10 co-pay is now 75. Even though very were say if your symptomatic go get tested it free? This guys are try to make money any way they can and can care less about people!!!! read more

Dr Michael Huang, literally insinuated that I'm racist. This clinic gave me stitches the day before. I was coming back to see if my cut was infected and I said it was the little Asian lady who helped me. She was great and I had no problems. Apparently the nurse heard me and took offense. Dr. Huang came in the patients room telling me not to make racist remarks at his employees. I was beside my self. I couldn't believe what he was saying. He kicked me out of the clinic. Told me I could see the door. Wow! I've never been treated that way ever. I was simply giving a description of the person that attended me the day before. He came at me mad, and quite frankly discriminated against me, treated me badly. I truly feel that he was racist against me. read more

Do not come here if you need timely results for a COVID test. I waited two weeks for my results but everyone else I know went to other clinics and only waited a few days. read more

Fantastic care, the doctor I saw was really nice and the staff was friendly. I had an ear infection and they were very detailed. They took cleanliness very seriously. read more

We have 3 kids. Unfortunately, we have been to several urgent cares. This was a gReat experience compared to others. We actually saw a doctor and Dr. huang was quicK, accurate and efficient. He also provided a school note for my son. No wait. Normal copay 35 dollars. Place was clean, staff was kind, doctor knowledgeable. Highly recommend. Wish there was a place like this in Houston read more

Today I took my son to urgentology and I was totally impressed. The entire process was very streamlined;from booking an appointment online, filling out the forms and the speed of check in. The staff were very helpful and attentive. The facility was super clean and modern. It was a very pleasant experience and I'm willing to drive here from Irving. read more