Two twin beds and mattresses had been delivered to my house and unfortunately there were ticks…read moreattached to the plastic. Upon confronting the store they denied anything and they don't help so be careful when you buy from the store you will end up with ticks

Was time to update my brother's sofa so we did some research on reviews and Affordable Furniture…read morepopped up. We had a bunch of questions over the phone about a certain sectional sofa they had in stock. The gentleman that assisted was very friendly, answered all our questions of what they had in stock and listed prices. We ended up purchasing a really good quality sectional couch at a really good price. The quality of furniture at this location is actually really good. Don't let the location fool you. Yeah it is in the hood, but you won't find prices for the quality or furniture they offer.

Went into Furniture Land, found exactly what we wanted, Vanessa, our sales person got us a good…read moreprice, and we left owning the six dining room chairs I needed the store is very modern, but I was looking for 70 style furniture to match what I already had in my kitchen. Their selection is so large I was able to find exactly what I wanted! The store was crisp and clean and they had the air-conditioning on and in Bakersfield that is definitely a plus. Our sales associate, Vanessa, 661-501-3096, greeted us when we got in and gave us as much space and time as we needed it. She was able to answer every single question we had! And she's not afraid to say I'm not sure and seek out someone else who has the answer.

This store is immense ! There are many styles of furniture to pick from in a beautiful environment…read more There are many room settings to give you decorating ideas. Rami was our friendly and helpful sales rep today. He made my purchase experience very easy. I was just looking for a simple recliner for my spare bedroom/TV room. I'm short so finding furniture that fits my body is not easy. I found my perfect fit and am pleased with my purchase. The chair was not in their warehouse and had to be ordered. It took about 3 weeks, which I understand is a very reasonable time.

I wish I could give this company zero stars Called to…read moreconfirm my refund was processed and surprise surprise it was not UNBELIEVABLE!!! DO NOT RECOMMEND!!!

I have a mixed review because I dealt with several factions of this company in the process of my…read morepurchase, delivery and installation. Sales went smoothly. There was a problem with delivery and installation. Dryer couldnt get hooked up because Urners delivery guy said it was the wrong guage valve. He went about installing the washer. But that didnt end up working, and gave an error code that it was not getting water. Installation tech did not wait to verify the washer was working. The sales people at Urners were kind enough to send a tech at their cost to check the washer after I figured out it was not working. Fixing the dryer connection would be my cost, no problem. Urners' contracted tech came a week later. He did not check the problem. He decided what the most likely problem was and said he would not pull out stackables until he had the part he imagined he would need. I paid a guy to come fix the dryer connection. He came the day after the Urners tech. He was kind enough to take a look at the washer connection. He found that the Urners' guy had not even turned on the water to the washer. He turned on the water and it works great now. So mixed reviews. I think the people in the office have a customer service ideal. But the folks in the field seem to call the shots according to how hard they feel like working that day.

We had a dishwasher emergency and Urner's came to the rescue! Ordered online and it was delivered…read moreand installed the very next day. Old dishwasher hauled away too! They were courteous, friendly and helpful! Can't ask for more and I highly recommend their services! Thank you so much for saving the day!

I would have given no stars but it was not an option. Please…read moredo not buy from them. They do not care about customer service, much less the consumer. They sold me a washer that does not work and won't make it right. They want me to pay a 25% restocking fee on almost $1K washer. Its insult to injury. I have to pay more for something that does not work.

Worst experience I have had buying furniture!! I purchased the over priced couch got it home an…read morerealized it was too small and the quality wasn't quite what I expected. I tried calling that day they were closed. I called the next day not even 24 hours after buying and she said she will not refund me. I am livid I spent $1000 on this crappy furniture only to receive shitty service as well. PLEASE DO NOT WASTE YOUR MONEY ON THIS JUNK!I am all for supporting small businesses but not when I am treated the way I was and received the shitty furniture like I did smh

I went to Cecelias place in like April or May of this year. I have indeed made 2 purchases their…read morethis year. I purchase a 7pc bedroom set and a 5 pc dinette set. Yes I must tell you that was the most beautiful customer service experience I have ever had in my life. She was very courteous and gave beautiful service with a smile. The delivery guys was wonderful. They did their jobs with a smile. I will definitely be making my future payments with Cecelias place again. Thank you for your professionalism and beautiful service with a smile. I will be back probably in October. Thank you Cecelias Place.

I had been looking to get a new mattress and was doing a lot of online shopping and reading…read morereviews. I had settled on a Helix mattress and it really seemed to fit all my needs but I wasn't sure exactly which model would be best. I looked at Helix's website and they told me Mattress Emporium carried their brand so I thought I'd go down there and try them out to see which was the best fit. Chris was very friendly when I entered and got me setup right away so I could try out the mattress. The midnight was perfect and felt so much better than my current mattress. Not only was I able to get the one I wanted but Chris was able to order it for me directly from Helix and got me a better deal by using their frame and free delivery/installation. I saved money, got to support local and got exactly what I wanted. Chris was great about staying in touch and they delivered my mattress within a day of getting it, they installation team was very professional and got it done quick and clean. Very happy with the experience and next time I need a new mattress I'll be heading back to Emporium.

Salesman was very nice and knowledgeable. We are happy with our purchase so far. Still getting used…read moreto a firm mattress, but I have no doubt they will be able to help me if I have any future issues.

Second time buying from Nobile prize furniture once again great quality custom furniture for a…read moregreat price. Great guy great customer service. You won't be disappointed.

Bad service gives you the runaround never got my rest of my bed set fast talk you get your money…read moreand never deliever your Stuff

My husband and I have visited this place for a couple of times because of my indecisive…read morepersonality. However, Gary was so patient with us and let us took as much time as possible to try out the mattress. We bought one from him and I love the mattress! Love their service and their price is definitely the best in Bakersfield too!

If you only choose one of the Valley Mattress stores to go to this is the one. It is the cleanest…read moreand spacious of the ones I have visited. I've been to the Rosedale store, and like Rosedale it was dusty and empty on the inside. The Cal-King Memory Foam Mattress we got was a great deal from $1799 to $499 and the delivery was $39, which is not bad at all. They would get five stars, but the sales guy made an offhand rude comment about Governor Brown and Democrats. Too bad, my fiance and I are hardcore bleeding heart liberals. Ahhhh....Bakersfield.