Northwest Suburban Urology is the most professional medical office I have ever visited. I have been…read morevisiting Dr. Geoffery Engel for a number of years and I could not be happier with the care I have received. All of the staff is very caring and knowledgeable. I would not consider ever going anywhere else for treatments or check-ups, they provide the best medical experience I could ever expect.

I would not recommend this office. Overall, I received unsatisfactory service from their medical…read morepractice. I was able to get an appointment within a reasonable period of time, to address a kidney stone. The office was effecient with providing me the necessary new patient forms in advance of my appointment. In addition, they requested that I bring a copy of my CT scan conducted by visit to the ER During my appointment, Dr. Schuster's office was not able to read my CT scan because their computers could not read the disk. They were not able to see the images for the kidney stones and suggested that I stay on some medication and his office would call a refill into the pharmacy. The office never called in the prescription and there was never a response to the pharmacy refill request. Since his office is within the Alexian Brothers Medical facility in Rolling Meadows, I was able to talk to someone in the Records Department and the disc they provided of the CT scan was a DVD which as they explained is standard practice. I basically did not get any additional details that what was provided to me when I was in the ER. I had a follow-up appointment scheduled, which was set up when I left the office during my original appointment, otherwise would not have set it given my experience. Unfortunately, I was out of town on a business trip and did not get a reminder call. I was charged a $50 fee for a missed appointment. I accept the fact that it is my responsiblity to have cancelled the appointment. I called their office to ask for a waiver since this was my first occurence and they would not waive the fee, stating that it was a management decision to not waive fees. I would not recommend using this office. I am sure there are better managed offices elsewhere within the Chicagoland area.

Northwest Suburban Urology is the most professional medical office I have ever visited. I have been…read morevisiting Dr. Engel there for over fifteen years and I could not be happier wit the care and service I have received. All of the staff are knowledgeable, professional and caring. I would not consider going anywhere else for urological care, NSUA is the best!

I am not happy about his procedure of my case in NCH Arlington Height, Illinois…read more At ER situation, incerted a stent with out My concent ( after incerted, processed ). any reason, I want it to be removed. But He is not. The reason under processed Treatment. ​

Dr Martinez has been our family's urologist for the past several years. He is always very…read moreprofessional and caring. Dr Martinez, his office manager Shirley and receptionist Sue were especially accommodating recently , as they arranged for a last minute appointment change for my elderly father. We greatly appreciated their kindness during what had been a very stressful time for our family.

Honestly, this is one of two doctors in my entire life I would not recommend. I had…read morebladder/urethral pain like a UTI but I also have interstitial cystitis. After taking antibiotics, nothing was getting better so I figured it probably is a IC flare and not a UTI. I was able to make an appointment quickly. The front desk staff etc were very friendly. But, when this doctor walked in, it was "what can I do for you?" No hi, or what brings you in today. I told her about the IC to which she replied "I don't really believe in that diagnosis". I knew right there that the visit was done. When I questioned why I treatments worked many years ago when I was diagnosed by a urogynecologist, I basically got crickets. I just kept getting told you're fine. You're feeling fine, you're fine. Ummm no, I'm not fine. Just because I feel ok today is one thing but I felt like crap the last week and a half and in pain. So a cery short visit got me no where except less money in the checking account due to a copay. I got no answers, just kept being told I don't have to worry about anything, that in fine. Mind you, I gave a urine sample she told me we do not have to culture because I'm fine. If I have UTI type symptoms, you think they'd tear it, right?! Well, I wasn't fine the next day. After a couple more days I went to urgent care. Met an amazing doctor who was so informative. They did all sorts of testing to rule out other diagnosis plus they did a urine culture to see specifically what strain of bacteria it might be, if so. Three days later, the culture came back. Turns out I had a very bad infection of a highly resistant to antibiotics bacterial strain. So the urgent care doctor at that time prescribed me the correct antibiotics for that strain. They did not want to give me antibiotics until the actual culture came back, which makes sense. I am pissed because I could have already been treated for a UTI a week ago if this urologist would test my urine instead risking my life because the infection could have gone to my kidneys or made me septic. I do not recommend this doctor at all. Clearly she cannot do her job.

AVOID She caused terrible pain due to not giving a local aesthetic the procedure described. The…read morepain was so bad that the paper sheet on the exam table melted from the sweat that the immense pain caused. No pain meds were offered, and after that all I worried about was getting out of there and never having to go through anything like that again. I hope this post helps you avoid the same.

He changed my life. Dr Shashoua was recommended to me after years of differential diagnosis and…read moretwo hysteroscopies that could not determine the cause of my suffering. His staff was very nice and professional when making appointments and following up. I would recommend him whole heartedly

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Popped in for my annual exam…read more Dr Norris and his staff are second to none. Best in the business. Dr Norris sits with you and addresses whatever is on your mind. He doesn't try to rush you out. He makes sure whatever is on your mind is talked about. And his front desk staff are the best especially Jennifer. She's a sweetheart. Thanks doc and team for always taking great care of me Bob

Very thorough and compassionate care, always! Dr. Gerbie is someone who you can count on to give…read morehelpful advice for any concerns you may have regarding urological and related health issues. Top quality! Also, a comfortable office environment.

The medical care here is adequate, but the back office operation is sorely lacking. As a patient…read moreof several Doctors here in succession over the years, I have found that they are hard to get hold of - their internal email system simply does not let you send a message. It just fails 100% of the time and says "call us". This year, as I had not been asked nor contacted about a set up for an annual appointment, I was penalized. I found that when I needed a refill of a prescription, they refused because I had not been in "on schedule", even though I had an appointment already scheduled, but set for 6 weeks in the future. Just go somewhere else.

Started seeing Dr. Paik two years ago for treatment of bladder cancer and have been going for…read moreregular follow-ups. He explains well and keeps me informed of each step. Answers all questions and doesn't rush through my appointment. I had one problem a while back when I called about a concern and it was very hard to get staff to respond to my call. Other than that, I've been very pleased.

I have had the ultimate great patient experience with this medical group. They are professional,…read moreknowledgeable and private. No matter how busy they are, they have met my scheduling needs. The results I have experienced have changed my life. I can't recommend Genesis enough. I would encourage anyone interested to call and speak to Oliver and see how they can help you.

From the owner: Genesis Men's Health is a medical facility that is dedicated to all aspect's of men's health care…read more The facility as locations in Chicago and Brookfield, as well as many of its nearby communities and towns in Illinois. Erectile dysfunction, testosterone replacement therapy, premature ejaculation, and weight loss consultations are just a few of the services the facility offers. The doctors offer state-of-the-art, personalized treatment plans that are designed to address each patient's individual needs. Dr. Nathaniel Horn received his medical degree from Southern Illinois University School of Medicine. The doctor has over 20 years of experience and works alongside his partner, Dr. Ehtesham J. A. Ghani, to provide each patient with the highest quality of individualized care. Dr. Ghani is a graduate of the University of Illinois Hospital at Chicago. He has been in practice for over 17 years. Both doctors are board-certified physicians who have extensive knowledge of how the male body functions. It is their goal to ensure that each of their patients receives an accurate diagnosis and an effective treatment plan.

Had my office visit with Dr Lyon last week. He is so wonderful!! I can't say that I 'want' to see…read morehim again (because that would mean something is wrong!!!) but if I had to see a urologist, I would happily go to him! I stand by what I said in my earlier review. He is a wonderful man who provides amazing care to his patients. He is thoughtful, respectful and listens. If you have pain, he will see too it that it is managed (quite important to me as I was passing that kidney stone). He will put your mind at ease. I can't say enough how happy I am with him and the level of care he has provided to me.

Dr Lyon took such great care of me when I went to Edward Hospital Emergency Room with kidney…read morestones. He even stayed and did my surgery at 1am to remove a stone obstructing my ureter and urine flow from my kidney. And while taking care of that immediate problem, he also went in to the kidney and removed other stones that would have caused me problems in the future. Thanks, Dr Lyon!