Avoid at all cost horrible service, Rude employees,…read more purchased a $12000.00 van and was told I get a free oil change .....wow the free oil was a $100.00 worth of hassle to get . This establishment has poor service and a simple oil change becomes a nightmare.

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

We drove 2.5 hours from WI to this dealer to look at a 2026 Ram 1500 and ended up driving it home…read more Justin Abbott was extremely polite, accommodating and knowledgeable. He and Jeff, the Sales Manager, worked hard to find the best rebates and trade-in value. Brenda made the financing process quick and easy. We drove away having the best buying experience after visiting 3 other dealers in WI. We highly recommend this dealer. The vibe at the dealership was friendly and low pressure.

My Jeep Wrangler had an issue with a recent software update which made it unsafe to drive…read more Ultimately, there was nothing that could be done at the dealership service center until a patch was pushed out by Jeep. My review here is thanks for understanding and patience that Andrew had with me. He had a very full plate already, but he helped me work through my issues, which greatly reduced my anxiety about the software problem. He tested my Jeep which gave me the confidence to take a long drive back home. I was worried I'd be nickel-n-dimed but nothing of that sort happened. Thank you.

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this

EXCELLENT buying experience with Nick; his knowledge and customer service are outstanding! I love…read moremy new-to-me car!

They wouldn't detail my car because it was too dirty! Hmph, professional detailing only if your car…read moreis already clean.

A few years ago I had a troublesome experience dealing with Riverside of Marquette. I was very…read morereluctant to deal with them again. However, I was in need of a pre-owned used car. I had very specific ideas of the design I wanted. I had tried every dealership in Marquette and surrounding areas with no avail, before I decided to go to Riverside. I was greeted by Kyle V. He was professional and polite, an absolute pleasure to work with. I found the perfect 2021 Subaru with all the bells and whistles I was looking for, along with the exterior and interior colors that were on my list. I test drove the car on Saturday. I purchased it and drove it home on Sunday. Thank you, Kyle for the great experience.

I went online to schedule an appointment for service of my Prius. I got an email from Edward…read moreCzenkus saying they would contact me to schedule an appointment. 3 days later I got an email from Edward Czenkus thanking me for coming in and asked me to rate my experience. I have not even been there so how can I rate them. I've tried calling but no one bothers to call back. You only get a recording. The one star is because they are so incompetent.

Car sales is top notch! Recommend Kevin M. For car sales. Service is slow and may take days or…read morehours for basic work. Body shop is great, Jack is always very helpful and is smart on what he does.

Yup, don't buy anything "As is" from this dealership because the car will start to fall apart once…read moreyou're out the door. The first time we put gas in it, it didn't want to start. They said it was fully inspected before we took it, but that clearly is not true with these issues present. They said Bring it up there to get checked and they wouldn't cover the cost at all. As well, when we got it, it didn't have the air filter cover. The stabilizer link also broke a week in as well. If you ever decide to buy from this dealership, have another mechanic look it over first, because this shouldn't happen. We shouldn't have to get serious work done right away like this. Especially when we got the car this August 2021. And like I said, it clearly wasn't fully inspected if the gas issue was there to begin with. They never told us this before they sold the car. I think something like this should be addressed and fixed before sale on their dime. Never buying from this dealership again.

Frei was wonderful! I was able to order the exact vehicle I wanted. Eric Kuntz was my salesperson…read moreand did a great job of making sure all of the paperwork was in order so that I had an efficient delivery.

Terrible. But in their defense it has to be the way GM trains their certified service departments…read more I bought my Cruze from Frei in 2012 before moving to AZ. The intake manifold on my car failed 2 times (technically 3 but when my car hit 98000 miles Thorobred Chevrolet in AZ stopped returning my calls, and when I would show up since my calls weren't being returned I would see my two assigned "service" providers yell out to them but yet 4 hours later each time no one showed...until I called and said my mileage was over 100k...got called back right away). Fast forward to present day. The same exact same thing is happening to my sister's car (2014 cruze). They replaced the intake manifold last week and her car kept overheating (she has pictures). She has it towed back there the day she gets it back and they say literally word for word what thorbred told me out here. Summed up: intake manifolds that fail cannot cause an engine to overheat...which is really odd because real mechanics will flat out tell that yes, they definitely can do. Sparing the actual proof for a rating review, when a car is under warranty, GM should stop trying to pass the problem back...especially when the car has less than 50k miles on it. They 100k more to go on their warranty (which is a total joke).

They were not nice on the phone. Actually hung up in the middle of negotiating. Prices are too…read morehigh to begin with. Not worth your time dealing with them.

Great experience and people! The service department has been very attentive and communication is…read moregreat!

We recently bought a new f150 from Fox Ford. Hunter and Heather did a fantastic job helping us and…read moreboth even stayed late to fit our schedules. We both love the truck and the hybrid gas mileage, power is amazing. Very happy with the purchase and service. This is our second F150. Thanks Doug W.