Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.

This is one of two post offices in Baytown, and it's just ok. The other post office has very…read morelimited hours and is in the corner of town. This location seems to always have a line with too few attendants. In recent years, it's become clear that the workers at this location are trying very hard to address all customers by way of a pick-up window and a person that randomly checks for passport needs. And while there seems to be plenty of PO boxes, everytime I inquire about a small one, there seems to only be a large one available for rent... As Baytown seems to be in constant growth, it seems strange that this post office has not grown in over 20 years. A person really has no choice but to visit this place...

Can't say enough negative things about this location. Garbage. Never bother answering the phone…read more Can we vote the employees out, ffs?

Small Post Office, but big on service. Never much of a wait except Christmas when all Post Offices…read moreare busy. Very friendly.

This is a very small post office but I work nearby so it is easy access to drop off mail, pick up…read moreand purchase stamps. The staff here is very friendly and helpful as well. When I need to send out mail with specific mailing instructions Theresa who's usually at the front is always willing to help. I hardly wait in line for a long periods of time. Definitely swing in if you need to send off anything personal or business related.

I was able to check in to my passport appointment early and Eric was SO helpful! I filled out a…read moresection incorrectly and he helped me with getting a new form and filling everything out correctly and calculating the fees I needed to pay. We had an amazing conversation and he was extremely kind and helpful the entire time and made the entire process smooth. Thank you Eric!!!

Crystal was very helpful and patient. Even when other customers are rude or disrupt her from…read moreassisting customers. Best customer service! thank you!

This is my first and last visit to this UPS Customer Service Center. The customer service here is…read morethe absolute worst! I walked in and soon the man that works here came out and he didn't even acknowledge me. I'm the one who said hello and he reluctantly answered. He never asked me how he could help me. I gave him my DL and told him that I needed to pick up my package. He said he needed the tracking number (no eye to eye contact) which I showed him. He went to the back and left my box in the counter. If you don't like your job then you need to quit and allow someone who actually wants to work, take the job. If your attitude sucks because of something you went through, go and fix your issues and come back to work or not. Customer service centers have no place for negative vibes especially since your income depends on your customers! You should treat your customers with the utmost respect and dignity especially if they're courteous and polite. It was so bad that I'm in their parking lot writing this review...DO BETTER!!!!! Treat people right because you never know what could happen if you mistreat the wrong person at the wrong time! Again...DO BETTER!!!!!!

It's FINALLY here! This place has long been hidden: not found in any Bing or Google search, not in…read morethe telephone book, and not easily identified. So, when I recent visited, I requested the address and telephone number as they seem to delight in somewhat of a hidden aspect. It''s directly next to the Nissan dealershp, so slow down as you approach. CAREFUL, this place is simply a hub. It does not contain any boxes for purchase and no packing materials either. I primarily make use of this place as a drop off site for the shoes that I am returning when I regret the purchase. The young ladies are friendly and quite helpful. They never seem to be rattled or frustrated, even though many customers can be a bit difficult. Again, this location is simply for shipping

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

Amazing service Jennifer and Wilma were so helpful to me putting together and printing out…read moredocuments they're very knowledgeable and very kind. It was a clean good space to work in and made my job easy they even came up with creative solutions to help me organize

Madison was so much help. She helped me by seeing which is the best way to sent a package. She…read morewas courteous, professional and knowledgeable.